True Plumbing
Plumber · Sandy Springs, GA
Our verdict
5.0 across 1,240 Google reviews — all 88 analyzed are 5-star, with weekend non-emergency calls picked up Saturday, same-day shower-drain repipes, and water-line replacement completed in days.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 88 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Weekend phone coverage — call on a Saturday booked next-day non-emergency repair
1 cited review
“I called over the weekend & Morgan was very helpful setting up my nonemergency repair. Gabriel showed up during the appointed time and made the quick repair.”
18 reviews highlight workmanship including old-house pipe repairs and water-line replacement
2 cited reviews
“They handled both a hot water heater install as well as cast iron pipe removal and kept me updated through the entire process.”
“replaced our water line going to the street - professional, knowledgable, thorough, touched base on progress at each step- excellent communication and customer service from KYLE.”
Cited in 3 of the 88 reviews we analyzed — 1 cited review not excerpted here.
Hot-water heater install + cast-iron pipe removal handled with status updates throughout
1 cited review
“They handled both a hot water heater install as well as cast iron pipe removal and kept me updated through the entire process.”
What reviewers report — the concerns
We looked for patterns of complaints in the 88reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Kyle did a great job to fix our leaked shower drain and replaced the pipe!! Our house was old so it took him more work and time (though a bit extra charge) to get it repaired. He did an excellent job and explained and answered many of our questions. I will recommend him to everyone who needs a plumber!”
“James and team were fantastic to work with. Hugely knowledgeable and very thorough from start to finish. They handled both a hot water heater install as well as cast iron pipe removal and kept me updated through the entire process. Highly recommended!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire True Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own True Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
True Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Norcross · Atlanta · Snellville · Lawrenceville