General Plumbing Sandy Springs Solution
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Mid-Range
Based on review analysis
1 concern
No show on a scheduled callback to fix their own install leak
Trust Score: 0/100 · Based on 34 reviews
Our Verdict
#7 of 8 in Sandy Springs, GA
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need fast same-day or after-hours response
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 38 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 34 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
1-star install: faucet leaked the next day and the callback appointment was a no-show
Reviewer says techs asked the homeowner to drive to the hardware store for parts mid-job
No show on a scheduled callback to fix their own install leak
Quality & Professionalism
Reviewer notes pricing 'much less than other plumbers' on a clean, on-time job
Communication
1-star install: faucet leaked the next day and the callback appointment was a no-show
Pricing
Reviewer notes pricing 'much less than other plumbers' on a clean, on-time job
Customer reviews
Reviews from Google, Yelp & more
Our toilet handle was loose and I called this plumbing service. They replaced the mechanism, tested it thoroughly and ensured it worked smoothly. Excellent service.
The shower pressure suddenly dropped and made showering difficult. I reached out for plumbing support to diagnose the problem. They cleaned mineral buildup from the shower line. The pressure improved right away.
The plumber took time to explain what was causing the issue before starting the repair. The work was done carefully and tested afterward. Everything has been working properly since. That attention mattered
BEWARE! DO NOT HIRE THESE PEOPLE! They came to install 2 sink faucets that we had bought and didn't have any connecting pipes. They told us to drive to the hardware store to get them. We hire a plumber to make the connection, and they literally want us to get all the parts ourselves? A day after the came, there was a leak on one of the faucets where they connected it. We called them again and asked them to come back and fix their mistakes and made the appointment, only for them to not show up or even call. We canceled our plans all day for them, and they didn't even show up. So we made another appointment, and they didn't show up AGAIN! Changing a faucet is one of the simplest jobs a plumber can do. My dad couldn't do it himself only because he just got surgery. We overpaid for plumbing services only to get snarky workers, no on-hand general parts, poor quality work, missed appointments, and poor communication. What a joke of a company.
I had some roof repairs that needed to be done, but they were trickier than usual due to my preexisting solar panels. After contacting with a few other firms that were largely useless and/or ignorant, I called out to Des Moines Roofing Company, and David came out to have a look at the roof within a few days. He proposed an approach that would optimize value, and his team was able to finish the project within a week. His crew worked hard, did a good job, and cleaned up after themselves. They waited for the coating to cure overnight before applying the last layer the following day, when many other businesses would have tried to cut corners by applying the final elastomeric coating on the same day. They cut back some of the branches that were hanging low. After the work was done, Javon followed up to see how things were going and to answer some queries I had. I am pleased with the results. Des Moines Roofing Company, led by Javon, completed the project on schedule, within budget, and without any major issues.
When water started seeping back into our basement through the septic line, we phoned Roto Rooter for assistance. Javon, one of our technicians, arrived swiftly and got to work fixing the problem. We appreciated his positive outlook and the fact that he took the time to explain our system as he worked. He was here for over two hours, and during that time he cleared out our clogged sewage line, explained the potential problems, located our septic tank, and assured us that we did not need to have it pumped. Before he left, he made sure that the work area was spotless and that the hole in our yard that he dug to access the septic tank was filled in. If anyone needs service like this, we will be recommending Sandy Springs Plumbing andJavon particularly. Excellent assistance!
This group of guys is legit. When our furnace stopped working at 8 o'clock on a cold night, I contacted Javon. He reached our place within that time limit. He came up with a workaround that worked all night long despite the fact that his truck was missing the necessary component. We were up and running again in no time once he went out and got the part the next morning. Our pipes froze due to the weather, but with the plumber's help, we were able to defrost them by following his phone instructions. I really have nothing but praise for these guys. All transactions seemed to be conducted with honesty and fairness. Javon was easy to get in touch with and had a positive attitude the whole time. I would definitely work with them again.
To put it simply, I have never deal with a more competent and professional roofing business than this one. Everyone we interacted with, from the salespeople to the office staff to the project coordinator to the roofing team, was prompt, courteous, worked within the agreed-upon schedule, delivered on their promises, and was forthright and honest in their dealings with us. Everything about this endeavor, from its inception to its conclusion, has been excellent. Des Moines Roof Repair has our highest recommendation.
These guys showed up on time and handled themselves professionally. We hired them to install our new roof after an inspection, and they did a fantastic job. They finished ahead of schedule and their bid was far lower than the competition's. The only bid I received that was lower was from an unlicensed worker. Des Moines Roofing Company, as far as I'm concerned, is among the best Javon has to offer for any roofing job, no matter how big or small. This is a firm I would confidently endorse.
The basement floor was a puddle when I went there to load the dryer with laundry. When my son turned on the water to the kitchen sink, I knew immediately that there was a problem with the drain. Within two hours of my call, Sandy Springs Plumbing arrived and unclogged the drain. Javon. was prompt, helpful, and transparent about his process. I'd have no qualms about hiring them again. I appreciate Sandy Springs help.
Professional, kind, and helpful staff! They've only come out a few times, but they're always fast and helpful. They quickly installed our new water heater, giving us hot water whenever we need it. The problem drain or pipe was unclogged by them. Always on time, easy to work with, and customer-focused. We'll utilize them again for house maintenance and repairs.
Referral led me to Des Moines Roofing Company. Javon evaluated the roof, provided an explanation, provided a quote, and proposed a start date. The crew's laid-back friendliness and high-caliber professionalism won me over. But what I appreciate the most is the work they produced. If you need a roofer, I would not hesitate to suggest them.
Javon showed up and worked tirelessly; he was also polite, professional, and nice. He went through the line clearing process multiple times before he was pleased. If he's happy, then I'm happy! It was convenient to have a professional service the sewer line and ensure its continued viability for at least the next few years.
Their reaction was pretty quick. I called in the afternoon for an appointment the next morning. The technician was kind and efficient in his work. I wish the rates were posted online or made clear beforehand (I didn't notice anything like that). It cost more than I had budgeted, but I really needed the work done.
Everyone on the crew( Des Moines Roofing Company) was extremely polite. Although I'm sure the industry as a whole has been swamped with problems stemming from the winter storm, I must say that everyone we dealt with was incredibly kind and helpful. As a retail worker, I value this attention to detail.
Business details
Service area
Based in Sandy Springs. Serves 21 nearby cities within 20 miles:
General Plumbing Sandy Springs Solution