TE Certified, Electrical, Plumbing, Heating & Cooling
Plumber · Milton, GA
Our verdict
Large multi-trade outfit with 12,251 Google reviews at 4.9 stars; pre-arrival text with tech name and photo is repeatedly praised. Tankless conversions, leak repairs and HVAC handled in one stop — but expect a corporate dispatch experience, not a single plumber.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Norcross, GA · compare all →
Our opinion, based on the 90 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Dispatch sends a text with the tech's name and photo before arrival, plus a 30-min heads-up call — system worked exactly as promised on a water-heater call.
2 cited reviews
“I was sent a text message immediately with all necessary information, including information about and a picture of Joshua.”
“They confirmed my appt. called morning of to estimate arrival further. Called 15 min before arrival. Found the leak under sink, replaced the damaged pipe and connector all within 30 minutes.”
One-stop electrical-plumbing-HVAC — same outfit handled an emergency Sunday electrical call in December, then came back for backup generator and outdoor lighting.
1 cited review
“Jason Sevier with TE Certified Electrical is exceptional. WE first met Jason when he was the only Electrician to respond to an emergency call out a Sunday this past December.”
Cited in 2 of the 90 reviews we analyzed — 1 cited review not excerpted here.
Tankless water-heater conversions explained in detail before install — Andrew walked one homeowner through exhaust, gas, and water-piping changes plus maintenance schedule.
1 cited review
“Andrew did an excellent job explaining what was needed and why, provided a fair quote, then did a very nice job with the installation and cleanup afterwards.”
What reviewers report — the concerns
We looked for patterns of complaints in the 90reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Absolutely unacceptable experience with one of this company’s drivers today. Their van was riding my bumper aggressively for miles and came dangerously close to hitting my car multiple times. I was already going the speed limit, yet the driver continued tailgating and driving recklessly like they owned the road. Companies should really pay attention to who they hire because this kind of behavior reflects horribly on …”
Positive
“I called TE Technicians because my water heater was leaking. The person on the phone was very helpful and courteous. I was given a window of time for the technician, Joshua, to arrive. I was sent a text message immediately with all necessary information, including information about and a picture of Joshua. On the phone, I was told I would receive another text/call 30 minutes before he arrived. It all worked as …”
“I was having problems with my landscape lighting not working properly and finally called TE for help. Jeremy and Isaiah arrived right at the start of my appointment window. After listening to me describe the problem, they set to work diagnosing my system. Withing 15 minutes they determined the issue was with my old control box, which was over 15 years old. They installed and tested the new control panel (see …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire TE Certified, Electrical, Plumbing, Heating & Cooling?
Best for
- Emergency and same-day calls
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own TE Certified, Electrical, Plumbing, Heating & Cooling?
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