The 15 plumbers serving Conley, ranked.

21 plumbing companies serve the Conley area within 20 miles, and we've read 1,839 of their public reviews — the critical ones first. 13 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 14 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 17 of the 21 companies have one — it's flagged below with their exact words. One number worth knowing: Roto-Rooter Plumbing & Water Cleanup alone carries 5,692 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown ConleyHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,611 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Conley →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

True Plumbing

Top pick

5.0 (1,240 Google reviews) 19.7 mi from downtown ConleyNot a 24/7 shop

Our take — how we form it

5.0 across 1,240 Google reviews — all 88 analyzed are 5-star, with weekend non-emergency calls picked up Saturday, same-day shower-drain repipes, and water-line replacement completed in days.

Rating mix — of the 15 reviews we analyzed1,240 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Weekend phone coverage — call on a Saturday booked next-day non-emergency repair (cited in 1 of 88 reviews)
18 reviews highlight workmanship including old-house pipe repairs and water-line replacement (cited in 3 of 88 reviews)
Hot-water heater install + cast-iron pipe removal handled with status updates throughout (cited in 1 of 88 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Kyle did a great job to fix our leaked shower drain and replaced the pipe!! Our house was old so it took him more work and time (though a bit extra charge) to get it repaired. He did an excellent job and explained and answered many of our questions. I will …”

How-Yi Chang · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 88 of 1,240 reviews · newest from Mar 2026

(770) 288-9447

Full report →Website ↗

Atlanta Plumbing & Drain CO

Top pick24/7 per Google listing

4.9 (833 Google reviews) 14.5 mi from downtown Conley

Our take — how we form it

Dispatches same-day emergency crews who finish fast and charge fairly, with Alema becoming a customer favorite for speed and professionalism.

Rating mix — of the 15 reviews we analyzed833 total on Google

5★14

4★0

3★0

2★0

1★1

What reviewers keep saying

Same-day emergency response: 6 reviews explicitly mention same-day service, with one reviewer noting Atlanta Plumbing was 'the only one able to come same day' when others couldn't. (cited in 6 of 91 reviews)
Exceptional technician consistency: Alema and Rahmel are named in 13+ reviews with consistent praise for speed, professionalism, and courtesy, suggesting reliable staffing quality. (cited in 13 of 91 reviews)
Fast completion time: 9+ reviews highlight quick repairs—jobs completed in 30 minutes, 5 minutes, or 'in and out'—demonstrating efficient work. (cited in 9 of 91 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I had the pleasure of having Alema (the tech) so professional and courteous from the time he entered the property until the time he left. He also worked very efficient and in a clean manner. I would recommend him to anyone. Thanks you ALEMA you ROCK!”

ERICA WOODS · ★★★★★ · Google · Mar 2026

The most critical take we found

“Rahmal and his team was professional and informative. They followed up and called to see if I was okay. Thank you for making me feel like my son and I mattered to you. Sometimes you speak too soon. Although my home has been serviced several times by Atlanta …”

Kem Parker · ★ · Google · Feb 2026

We read 91 of 833 reviews · newest from Mar 2026

(470) 693-8389

Full report →Website ↗

Quick Action Plumbers

Top pick

4.9 (542 Google reviews)4.2 on Yelp (15) 18.6 mi from downtown ConleyNot a 24/7 shop

Our take — how we form it

Arrives fast with honest diagnostics and quality work, but occasionally misses scheduled appointment windows and may leave cleanup to be desired on messy jobs.

Rating mix — of the 15 reviews we analyzed542 total on Google

5★12

4★0

3★0

2★1

1★2

Why we're cautious

Single no-show on scheduled estimate (1 of 30 reviews): Customer was stood up within a guaranteed time window despite confirming with dispatch—serious concern for a 2am emergency call (1 of 92 reviews)
Inconsistent follow-through on appointment windows: One review reports a no-show within a scheduled 7am–10am window despite dispatch confirmation and a 30-minute call reminder protocol (1 of 92 reviews)
Job-site cleanup gaps: One review from a family with children reports technicians splashed toilet water without protective covering and made no effort to wipe up the mess in a small bathroom (1 of 92 reviews)

To be fair

Exceptional responsiveness: 9 reviews explicitly praise quick arrival, same-day service, or prompt dispatch, with multiple mentions of arriving early or ahead of schedule (cited in 9 of 92 reviews)
Strong diagnostic honesty: Multiple reviewers praise the company for finding root causes, discovering additional leaks, and refusing to recommend unnecessary work (cited in 4 of 92 reviews)
Consistent workmanship quality: 11 reviews use language like 'great job', 'professional', 'thorough', or 'stellar service', with 4 explicitly mentioning repeat customer loyalty (cited in 11 of 92 reviews)

What reviewers praise

“Absolutely wish I did this 3 weeks ago. Quick Action Plumbers were my second opinion and they they assisted the situation gave me results compared to a previous plumber who did absolutely but lied on the customer. My technician came told the cost which is …”

Taj Mahal · ★★★★★ · Google · Feb 2026

The most critical take we found

“Scheduled an for an estimate. Timeframe for the plumber to show up was between 7a and 10a. At 9a I called to confirm. I was informed that the plumber would call 30 minutes prior to arrival Dispatch was pleasant. At 10a, no call and no show from the plumber. …”

Kim M. · ★ · Google · Sep 2025

We read 92 of 542 reviews · newest from Feb 2026 · BBB A+ accredited

(770) 948-0708

Full report →Website ↗

Pipedreamz Plumbing

Top pick24/7 per Google listing

5.0 (369 Google reviews)4.2 on Yelp (5) 3.3 mi from downtown Conley

Our take — how we form it

Fast emergency responder with transparent pricing who personally handles jobs and charges fairly, but one 2022 incident involved property damage during repair.

Rating mix — of the 15 reviews we analyzed369 total on Google

5★14

4★0

3★0

2★0

1★1

Why we're cautious

2022 Yelp complaint: customer claims $3,000 job resulted in damaged garden tub from saw cutting during repair work, with no documented resolution visible in reviews (1 of 104 reviews)

To be fair

Exceptional emergency response: multiple reviews cite same-day or next-morning arrival for urgent issues like burst water heaters at 2am and weekend emergencies (cited in 4 of 104 reviews)
Consistent pricing fairness: 11 reviews explicitly praise fair, transparent, or reasonable pricing with owner Shawn giving quotes upfront and charging less when work scope reduces (cited in 10 of 104 reviews)
Owner-operator model trusted by repeat clients: Shawn personally attends jobs and is characterized as honest and avoiding upsell tactics, with multiple reviewers becoming loyal long-term customers (cited in 4 of 104 reviews)

What reviewers praise

“Really gives great quality service did some electrical work for me that another company tried to charge me double the price. Called the company back to do some plumbing it was quick and fast. You definitely have my service. Thanks again pipedreamz plumbing”

darrell morris · ★★★★★ · Google · Mar 2026

The most critical take we found

“I contacted Pipe Plumbing to fix the leak i had in my home. Initially, I thought the job was great. however I asked are you leaving my tub that he cut with a saw za with open cut. My garden tub was in great condition until he cut the tub with a saw and he …”

Elizabeth A. · ★ · Yelp · Nov 2022

We read 104 of 369 reviews · newest from Mar 2026

(404) 218-5650

Full report →Website ↗

Palette Plumbing | Plumber, Drain Cleaning, Water Filtration and Tankless Water Heater Repair Atlanta, GA

Top pick

4.9 (291 Google reviews) 9.0 mi from downtown ConleyNot a 24/7 shop

Our take — how we form it

Shows up fast even on holidays and explains everything clearly, with multiple technicians earning consistent praise for knowledge and professionalism.

Rating mix — of the 15 reviews we analyzed291 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Exceptional responsiveness including same-day service and holiday availability. Multiple reviews mention quick arrival and after-hours service. (cited in 3 of 104 reviews)
Staff consistently praised for clear communication and taking time to explain work. At least 6 reviews specifically mention explanation, patience, and transparency. (cited in 4 of 104 reviews)
Technician Raheem emerges as standout performer with 14 separate positive mentions across recent reviews, praised for speed, knowledge, and professionalism. (cited in 14 of 104 reviews)

What reviewers complain about

One review mentions incomplete finishing work—technician left wall unpatched after shower/sink repairs due to time constraints for another job. (1 of 104 reviews)
One review describes miscommunications during installation requiring follow-up corrections, though company responded promptly. (1 of 104 reviews)

What reviewers praise

“Billy did a great job installing a home filter. He was very knowledgeable, professional, and helpful; he found ways to optimize my water pressure and provided great suggestions and options for me. The installation looks good, and the filter works great! Quick …”

Ruben Nazario · ★★★★★ · Google · Jan 2025

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 104 of 291 reviews · newest from Jan 2025

(470) 414-4950

Full report →Website ↗

Hotter Water Plumbing & Leak Detection

Top pick

4.9 (118 Google reviews) 6.5 mi from downtown ConleyNot a 24/7 shop

Our take — how we form it

Jacob and his team deliver same-day emergency service with transparent pricing and exceptional problem-solving—reviewers consistently praise his honesty and willingness to fix simple issues for free.

Rating mix — of the 15 reviews we analyzed118 total on Google

5★13

4★0

3★0

2★1

1★1

What reviewers keep saying

Same-day or next-day emergency response: 8 reviews explicitly mention same-day service or next-day arrival for burst pipes, failed water heaters, and sewer backups (cited in 8 of 96 reviews)
Transparent pricing without hidden fees: 7 reviews highlight competitive or fair pricing, with multiple reviewers explicitly noting lack of surprise charges (cited in 7 of 96 reviews)
Free leak detection and honest problem assessment: 3 reviews specifically mention free leak detection services and Jacob's willingness to fix minor issues (running toilet, sewer cap) at no charge (cited in 3 of 96 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Jacob was a wiz at getting our old hot water heater removed and the new one installed! He offered a better price than any other plumber we reached out to, but you’d never know based in his work and professionalism. Highly recommend!!”

Anna Malatinszky · ★★★★★ · Google · Feb 2026

The most critical take we found

“EDIT: This company's response is absolutely ridiculous and insulting. I reviewed the texts. My "special requests" were offering two location options to mount it on the side of my house, informing him that we need to be careful about where the pipes are run …”

sirboom · ★ · Google · Jun 2024

We read 96 of 118 reviews · newest from Feb 2026

(706) 471-2713

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Atlantis Plumbing

Caveats apply24/7 per Google listing

4.9 (2,759 Google reviews)2.9 on Yelp (15) 8.2 mi from downtown Conley

Our take — how we form it

High-volume operation (2,759 Google reviews, 90 of 100 sampled 5-star) praised for fast leak crews working past midnight, but Yelp surfaces 1-star jobs alleging $13,000 overbilling.

Rating mix — of the 15 reviews we analyzed2,759 total on Google

5★9

4★0

3★0

2★0

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Reviewer alleges a simple under-sink pipe change ballooned to $13,000 and the owner went unreachable (1 of 100 reviews)
Reviewer says a confirmed leak-detection job turned into a whole-home upsell inspection that wasn't the service requested (1 of 100 reviews)
Yelp reviewers report dramatic overbilling, including a $13,000 charge for a kitchen-sink pipe change (2 of 100 reviews)

To be fair

Crew worked until 2:30 AM in headlamps to restore a 1,500-foot water line and stayed friendly throughout (cited in 1 of 100 reviews)
Same-day leak diagnosis with a next-day crew and damage minimized to the yard (cited in 1 of 100 reviews)
Upfront $80 service-call pricing with no nickel-and-diming reported (cited in 1 of 100 reviews)

What reviewers praise

“If you're looking for a plumber, look no further than Atlantis Plumbing! Brandon did an amazing job! He was also very nice and left everything very clean. We are new to Atlanta and I found this company on Google reviews. You always take a chance with someone …”

Adrienne · ★★★★★ · Google · Feb 2026

The most critical take we found

“UPDATE: I have tried contacting the owner several times. Immediately they say "Mike is out today. He will call you tomorrow." They are not interested in making it right AT ALL. I am just ignored after they ran away with my money. I found out this job …”

Dana H. · ★ · Yelp · Oct 2024

We read 100 of 2,759 reviews · newest from Feb 2026 · BBB A+ accredited

(770) 505-8570

Full report →Website ↗

Plumbing Express

Caveats apply

4.9 (2,114 Google reviews)5.0 on Yelp (1) 17.1 mi from downtown ConleyNot a 24/7 shop

Our take — how we form it

4.9 across 2,114 Google reviews; 86 of 90 analyzed are 5-star, 14 mention repiping and 19 mention fast response — but one Yelp/Google 1-star alleges $900 for a 5-minute tankless descale that didn't fix the issue.

Rating mix — of the 15 reviews we analyzed2,114 total on Google

5★13

4★1

3★0

2★0

1★1

Why we're cautious

Allegation that tankless descaling was billed as full diagnosis/service but tech only set up flush then waited (1 of 90 reviews)
1-star tankless descale dispute: $900 for ~5 minutes of hands-on time and the error code returned same night (1 of 90 reviews)

To be fair

14 reviews call out whole-home repiping including drywall repair in the single quoted price (cited in 3 of 90 reviews)
Drywall after repipe was 'spotless and perfectly restored' per multiple homeowners (cited in 2 of 90 reviews)
Water-heater tech declined the typical 'over 5 years, you need new' upsell and ordered parts instead (cited in 1 of 90 reviews)

What reviewers praise

“TOTAL HOME RE-PLUMB. Our neighborhood has had so many homes experiencing water leaks (hundreds) that many of us have chosen to re-plumb before it happens. Based on my own experience speaking with four different plumbing companies, and speaking with several …”

Chris Pacitti · ★★★★★ · Google · Jan 2026

The most critical take we found

“Do yourself a favor and NEVER use this company. The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to …”

Khanh Dang · ★ · Google · May 2026

We read 90 of 2,114 reviews · newest from Jan 2026

(404) 236-6535

Full report →Website ↗

Plumb Works Inc.

Caveats apply

4.9 (1,848 Google reviews)3.0 on Yelp (68) 16.7 mi from downtown ConleyNot a 24/7 shop

Our take — how we form it

Fast emergency response and solid workmanship, but pricing is significantly higher than competitors—expect $400–$1,500/hour labor costs for routine jobs.

Rating mix — of the 15 reviews we analyzed1,848 total on Google

5★6

4★0

3★0

2★2

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Targeting vulnerable customers: 2 reviews explicitly document elderly customers charged exorbitant rates for routine 45-minute jobs ($454–$455) (2 of 161 reviews)
Diagnostic failures: 1 review documents misdiagnosis of water heater requiring $1,995 replacement when only a $100 part swap was needed (1 of 161 reviews)
Emergency abandonment: 1 review reports technician (Jerome) refused mitigation work during hurricane and walked off job (1 of 161 reviews)

To be fair

Rapid emergency response: multiple reviews document 1.5-hour arrivals and same-day service on weekends and holidays (cited in 3 of 161 reviews)
Consistent workmanship quality: 6 reviews explicitly praise technical competence, cleanliness of installations, and attention to detail (cited in 6 of 161 reviews)
Communication and transparency: 5 reviews highlight clear explanations of problems, options, costs, and follow-up documentation (cited in 5 of 161 reviews)

What reviewers praise

“From the initial call to schedule a repair to the actual service, the entire experience was top-notch. We had a plumbing emergency, and Ray got a plumber out to our home in about an hour and a half. Mr. Krum did an excellent job, was very detailed and …”

Dina Molaison · ★★★★★ · Google · Mar 2026

The most critical take we found

“They charged me over 200 dollars just to change the rubber gasket.”

Manfred O. · ★ · Yelp · Dec 2018

We read 161 of 1,848 reviews · newest from Mar 2026 · BBB A+ accredited

(404) 410-0490

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.9 (1,177 Google reviews)2.3 on Yelp (6) 19.7 mi from downtown Conley

Our take — how we form it

4.9 on 1,177 Google reviews; 80 of 86 analyzed 5-star with Christmas-Eve and same-day sump-pump dispatch, but a Yelp 1-star describes back-to-back no-shows on a booked emergency leak.

Rating mix — of the 15 reviews we analyzed1,177 total on Google

5★13

4★0

3★0

2★1

1★1

Why we're cautious

Yelp reviewer waited two full appointment windows then got cancelled day-of with no rescheduling option (1 of 86 reviews)
Pricing opacity complaint — call-center declined to give a phone estimate (1 of 86 reviews)
Yelp 1-star: booked Saturday window missed, rescheduled Sunday missed, finally cancelled at 6:45pm (1 of 86 reviews)

To be fair

Christmas Eve dispatch — tech diagnosed an air-admittance vent issue beyond the obvious garbage disposal (cited in 1 of 86 reviews)
Same-day basement ejector pump replacement when 2 other quotes couldn't match the timeline (cited in 1 of 86 reviews)
Weekend sewer-line clear (65 ft to street) when 4 other plumbers didn't respond (cited in 1 of 86 reviews)

What reviewers praise

“We called Roto-Rooter because our toilet was flushing very slow. We had Khup come and do our service of removing the toilet and finding a toy my toddler and flushed down. He did an excellent job of getting the toy unstuck without damaging the toilet. Thanks …”

Nadine Ford · ★★★★★ · Google · Feb 2026

The most critical take we found

“Saturday, I booked an appointment online from 2:00-4:00pm to address a leak, and got an instant confirmation. Hours later, I was notified a technician would be out between 4:00-6:00 but they missed that window. I called and rescheduled for the following day …”

Bobby C. · ★ · Yelp · Nov 2021

We read 86 of 1,177 reviews · newest from Feb 2026

(770) 280-0053

Full report →Website ↗

Fix & Flow Plumbing Co.

Caveats apply24/7 per Google listing

4.9 (907 Google reviews)4.8 on Yelp (36) 11.9 mi from downtown Conley

Our take — how we form it

Fast emergency response (2-hour arrivals documented) and consistently excellent workmanship, but labor pricing runs 40-100% higher than competitors on routine jobs.

Rating mix — of the 15 reviews we analyzed907 total on Google

5★11

4★1

3★1

2★1

1★1

Why we're cautious

Pricing inconsistency and possible bait-quote risk: Quote for $400 labor (double competitors) contradicts other reviews praising 'reasonable pricing,' suggesting pricing varies sharply by job type or technician (2 of 128 reviews)
Labor pricing significantly above market rate: One detailed review reports $400+ quote for disposal replacement vs. $100-210 from competitors—40-75% premium for identical work (1 of 128 reviews)
Initial pricing quotes may underestimate final cost: One review documents initial quote of $2,200 vs. $4,000+ final charge, though another reports no unexpected add-on charges (1 of 128 reviews)

To be fair

Rapid emergency response: Multiple reviews document same-day or 2-hour arrival for urgent issues like burst pipes and water leaks (cited in 5 of 128 reviews)
Consistently high workmanship quality: 14+ reviews specifically praise professional, thorough, detail-oriented work and problem-solving (cited in 6 of 128 reviews)
Transparent communication and customer education: 10+ reviews mention clear explanations, honest assessments, and no pressure sales tactics (cited in 6 of 128 reviews)

What reviewers praise

“Fix & Flow Plumbing was fantastic from start to finish. They were able to get me a same-day appointment and arrived quickly. My technician, Mike, was professional, reasonably priced, and took the time to explain my options clearly so I could make the best …”

Suzan · ★★★★★ · Google · Feb 2026

The most critical take we found

“I did not use fix and flow plumbing, but I did get a quote. So this is not a review of their work but of their pricing. I was quoted over $400 in labor to replace a waste disposal. That's double what most other people quoted. All my other quotes were …”

Mit P. · ★★ · Yelp · Jul 2019

We read 128 of 907 reviews · newest from Feb 2026 · BBB A+ accredited

(404) 800-3569

Full report →Website ↗

Peach Plumbing & Drain | Plumber, Drain Cleaning, Sewer Line and Tankless Water Heater Repair Atlanta, GA

Caveats apply

4.9 (856 Google reviews)3.8 on Yelp (30) 12.6 mi from downtown ConleyNot a 24/7 shop

Our take — how we form it

Great emergency responder with stellar technician TJ, but quality control issues and occasional billing disputes create unpredictable outcomes—use them for speed, but verify quotes carefully.

Rating mix — of the 15 reviews we analyzed856 total on Google

5★9

4★0

3★0

2★0

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Multiple reports of technician error causing additional damage or requiring second plumber: left auger cable in pipe, cut off all water supply after repair, recommended unnecessary wall demolition (3 of 117 reviews)
Price gouging pattern: reviews report $1500 upsell for unrelated issues ($200 fix elsewhere), $5k shower drain that wasn't centered, $450 diagnostic fee for 2 hours of online searching (3 of 117 reviews)
Follow-up and accountability gaps: multiple reviews describe unresolved issues, abandoned follow-ups despite promised returns, and company denial of responsibility for their own errors (3 of 117 reviews)

To be fair

Fast emergency response: multiple reviews cite 30-minute arrival or same-day service during urgent situations (cited in 2 of 117 reviews)
Standout technicians (TJ, Billy, Robert, Eric) consistently praised for professionalism, knowledge, and going above and beyond (cited in 5 of 117 reviews)
Responsive customer service: office staff and supervisors follow up quickly with options and pricing (cited in 2 of 117 reviews)

What reviewers praise

“TJ from Peach Plumbing did a fantastic job flushing my hot water system. He went above and beyond, checking everything and even installing a water filtration system. Super professional and knowledgeable. Five stars all the way—definitely call TJ for any …”

Lakshan Genagtharan · ★★★★★ · Google · Mar 2026

The most critical take we found

“I placed a service call with Peach Plumbing and Drain to clean my tankless hot water heater and to unclog a bathroom sink drain. The "plumber" they sent said tankless hot waters don't need cleaning and that, even though I described the fact that the sink …”

Barbara M. · ★ · Yelp · Dec 2021

We read 117 of 856 reviews · newest from Mar 2026

(404) 999-4146

Full report →Website ↗

Atlanta Star Plumbing

Caveats apply24/7 per Google listing

4.8 (411 Google reviews)3.1 on Yelp (19) 19.3 mi from downtown Conley

Our take — how we form it

Excellent emergency responders with same-day dispatch and strong technical skills, but pricing can jump 300%+ on site with minimal warning.

Rating mix — of the 15 reviews we analyzed411 total on Google

5★6

4★1

3★0

2★0

1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Potential fraud allegation: 1 review alleges company deliberately misdiagnosed roof leak as plumbing issue and referred customer to restoration company for fraudulent $20k insurance claim (1 of 114 reviews)
Reliability issues on return visits: 1 review reports technician over 1 hour late with no notification, then left mid-job to source silicone (went to closed store despite two alternatives nearby), compounding a $423 final bill for simple replacement (1 of 114 reviews)
Severe pricing surprises: 3 reviews report final bills dramatically exceeding initial quotes or reasonable market rates—$550 for a $15 cartridge replacement, $400 for 40 minutes of drain work, $423 for a $20 flush valve installation (3 of 114 reviews)

To be fair

Same-day and rapid emergency response: 4 reviews explicitly mention same-day arrival or dispatch within hours during flooding/burst situations (cited in 3 of 114 reviews)
Solves difficult problems other plumbers cannot: 2 reviews highlight solving multi-year issues and specialized work (low water pressure, gas line leak) that competitors failed on (cited in 2 of 114 reviews)
Thorough diagnostic and educational approach: 5 reviews praise technicians for explaining work, educating customers on prevention, and conducting comprehensive checks beyond the initial complaint (cited in 4 of 114 reviews)

What reviewers praise

“Matt and Stew were prompt, courteous, and professional. They were thorough in identifying the problem (not an easy task), and transparent about the costs involved and the amount of wallboard. That would have to be removed to allow for their work to be done”

Michael Stimpert · ★★★★★ · Google · Mar 2026

The most critical take we found

“Horrible experience! Crooks! I called them to change shower cartridge. They quoted $79 visit charge, and then estimate on arrival and inspection. I asked them the estimated price for a cartridge replacement, as I knew what it was. They would not give me a …”

Kunal Sahu · ★ · Google · Dec 2025

We read 114 of 411 reviews · newest from Mar 2026

(770) 917-8885

Full report →Website ↗

Emergency Plumbers LLC

Caveats apply24/7 per Google listing

4.6 (58 Google reviews) 18.1 mi from downtown Conley

Our take — how we form it

Excellent emergency response and workmanship, but pricing inconsistency is a serious problem—same tech quoted $800, then $550 for identical work.

Rating mix — of the 15 reviews we analyzed58 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

Pricing variance (score: 53/100) is significantly misaligned with workmanship (89/100): 3 of 51 reviews explicitly document pricing disputes, bait-and-switch estimates, or customer insults during quote negotiations. For a 2am emergency, you risk arriving to a $300 job quote that becomes $700. (3 of 51 reviews)
Severe pricing inconsistency and potential gouging: 2 separate reviews from customers report same technician quoting dramatically different prices ($800 vs $550, then $410 from competitor) for identical or very similar work, with technician providing false justifications when challenged (2 of 51 reviews)
Aggressive pricing practices with poor communication: 1 review documents customer being insulted and told pricing is non-negotiable, with initial estimate of $300-400 abruptly increased to $700 after customer asked reasonable questions (1 of 51 reviews)

To be fair

Exceptional emergency response times: 11 reviews highlight arrival within 30-60 minutes, including nights, weekends, and holidays when competitors turn customers away (cited in 7 of 51 reviews)
Consistent quality workmanship: 9 reviews explicitly praise professional, thorough, knowledgeable repair work with attention to detail (cited in 7 of 51 reviews)
Strong communication and transparency: 5 reviews note technicians clearly explain the problem, solutions, and next steps (cited in 4 of 51 reviews)

What reviewers praise

“Excellent experience with Nick! He was efficient and professional and didn't hesitate to provide us with expert knowledge when we had more detailed questions.”

Rouslana Zafirova · ★★★★★ · Google · Jan 2026

The most critical take we found

“Horrible service, you can tell they're trying to rip you off!!! I asked for general price and described the issue of a drain clog where the floor drain is accessible, where the water isn't draining, and the clean out that's roughly 5' away is clear and dry …”

Brent Hill - Realtor · ★ · Google · Mar 2026

We read 51 of 58 reviews · newest from Mar 2026

(404) 882-2499

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.8 (5,692 Google reviews)2.2 on Yelp (100) 11.4 mi from downtown Conley

Our take — how we form it

Excellent workmanship and emergency response, but pricing is consistently 2-3x market rate and reliability falters on complex jobs or follow-up appointments.

Rating mix — of the 15 reviews we analyzed5,692 total on Google

5★3

4★0

3★0

2★0

1★12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Strategic upselling and pressure tactics: 3 reviews describe technicians refusing phone estimates, quoting inflated initial prices, or insisting on unnecessary major repairs when simple fixes sufficed (3 of 189 reviews)
Inability to handle complex plumbing: 2 reviews report technicians lacked knowledge for water line or sewer work, sent unqualified crews, or failed to complete jobs (1 of 189 reviews)
Work caused secondary damage: 2 reviews report shower leak flooding ceiling and ceiling leak requiring insurance/third-party repair after Roto-Rooter service (2 of 189 reviews)

To be fair

Fast emergency response: 5 reviews report arrival within 1-2 hours, including late-night and holiday calls (cited in 5 of 189 reviews)
Technician quality and communication: 7 reviewers specifically praised individual technicians (Mike, Jonathan, Vince, Jamaal, AL, Todor, Chris) for expertise, courtesy, and clear explanations (cited in 6 of 189 reviews)
Diagnostic skill on complex issues: 3 reviews mention technicians identifying root causes other plumbers missed (backup valve, shared drain line, water heater replacement guidance) (cited in 2 of 189 reviews)

What reviewers praise

“Contacted Roto Rooter when I lost the contact info from another company, who had given me an estimate for some cast-iron pipe sewer work on my home. To begin, Mike & Jonathan showed up on time, were very courteous, answered all my questions, & addressed my …”

Spice N WerkoutGloves · ★★★★★ · Google · Feb 2026

The most critical take we found

“If you want to be ripped off this is the place to go!!! I spoke to several plumbers after the repair was finished and I paid 2x more than the going rate AFTER the $40.00 coupon. One plumber suggested I call the local news immediately. It literally took one …”

Brei J. · ★ · Yelp · Dec 2015

We read 189 of 5,692 reviews · newest from Feb 2026 · BBB A+ accredited

(404) 815-2959

Full report →Website ↗

Also serving Conley — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Atlanta Plumbing & Drain 5.0 (42 Google reviews) · Atlanta · 6.0 mi Call

PlumbingPro North Atlanta 5.0 (39 Google reviews) · Atlanta · 16.9 mi Call

General Plumbing Sandy Springs Solution 4.9 (34 Google reviews) · Sandy Springs · 19.4 mi Call

Smyrna Plumbing Services 4.7 (33 Google reviews) · Smyrna · 19.6 mi Call

Emergency Plumber Atlanta Kings 5.0 (29 Google reviews) · Atlanta · 13.6 mi Call

Sandy Springs Plumber, Sewer & Septic 5.0 (3 Google reviews) · Sandy Springs · 18.9 mi Call

What reviewers complain about in Conley

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Quick Action Plumbers — Single no-show on scheduled estimate (1 of 30 reviews): Customer was stood up within a guaranteed time window despite confirming with dispatch—serious concern for a 2am emergency call
Pipedreamz Plumbing — 2022 Yelp complaint: customer claims $3,000 job resulted in damaged garden tub from saw cutting during repair work, with no documented resolution visible in reviews
Atlantis Plumbing — Reviewer alleges a simple under-sink pipe change ballooned to $13,000 and the owner went unreachable
Atlantis Plumbing — Reviewer says a confirmed leak-detection job turned into a whole-home upsell inspection that wasn't the service requested
Plumbing Express — Allegation that tankless descaling was billed as full diagnosis/service but tech only set up flush then waited
Plumb Works Inc. — Targeting vulnerable customers: 2 reviews explicitly document elderly customers charged exorbitant rates for routine 45-minute jobs ($454–$455)
Plumb Works Inc. — Diagnostic failures: 1 review documents misdiagnosis of water heater requiring $1,995 replacement when only a $100 part swap was needed
Plumb Works Inc. — Emergency abandonment: 1 review reports technician (Jerome) refused mitigation work during hurricane and walked off job

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Conley we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,611 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Ellenwood, Forest Park, Jonesboro, Morrow, Red Oak, Rex, Riverdale, Stockbridge — this Conley guide covers those areas.

Nearby city guides

Atlanta, GA · 45 plumbers · 7 mi Snellville, GA · 33 plumbers · 20 mi Norcross, GA · 86 plumbers · 21 mi Clarkdale, GA · 62 plumbers · 23 mi Loganville, GA · 23 plumbers · 28 mi Lawrenceville, GA · 43 plumbers · 29 mi