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The 15 plumbers serving Castle Rock, ranked.

We track 60 plumbing companies working within 20 miles of Castle Rock and have read 2,612 of their reviews across Google, Yelp and BBB — including every one-star review we could find. 39 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Castle Rock's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 44 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 34 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Plumbline Services alone carries 9,257 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown Castle RockHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,010 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Castle Rock

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.7 (4,265 Google reviews) 12.5 mi from downtown Castle RockNot a 24/7 shop

4.7★ across 4265 reviews; 5 of 5 analyzed are 5★; Jordan unclogged 100ft drain without a cleanout in ~40 minutes, Nick saved customer $4,700 by refusing unnecessary upsells, and techs give pre-approval cost disclosures before starting work.

Rating mix — of the 5 reviews we analyzed4,265 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 4,265 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Nick refused $3,000 humidifier and $1,700 pipe replacement upsells from prior competitor; customer saved $4,700 on water heater job (cited in 1 of 5 reviews)
  • 40-minute toilet-removal drain cleanout 100ft without cleanout access; Jordan diagnosed and cleared drainage backup quickly (cited in 1 of 5 reviews)
  • Systematic pre-arrival SMS updates and arrival calls; coupon honored; transparent cost approval before work begins (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Our drainage system backed up so we called Bell. Technician Jordan King was here in about 40 minutes. We have no cleanout so he moved the toilet and cleaned the drain out 100 ft. The drainage system is working perfectly. Jordan was quick, efficient and …
Fred Munro · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 4,265 reviews · newest from Feb 2026

2

Doyle Plumbing

Top pick24/7 per Google listing
4.9 (1,139 Google reviews) 10.2 mi from downtown Castle Rock

4.9-star shop with 1,139 reviews; all 5 analyzed are 5-star — Christian took the least invasive route before cutting walls on a mystery leak; no subscription upsells, honest repeat-use pricing model.

Rating mix — of the 5 reviews we analyzed1,139 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,139 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Tankless water heater maintenance priced more competitively than prior companies; Christian explained everything thoroughly and was prompt. (cited in 1 of 5 reviews)
  • Mystery leak: Christian first took the least invasive route before eventually making wall holes — transparent about findings at each step; 'talked like long-time friends'. (cited in 1 of 5 reviews)
  • Explicitly no subscription/membership upsell pressure; charges fairly 'the old fashioned way' to build repeat business — cited in 2 of 5 reviews. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had maintenance performed on our tankless water heater. Christian did a great job, explained everything very thoroughly and was prompt and courteous. Price was more competitive than other companies we have used in the past for the service. Would recommend!
Kate Eitelman · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,139 reviews · newest from Mar 2026

4.9 (915 Google reviews)4.4 on Yelp (52) 14.4 mi from downtown Castle RockNot a 24/7 shop

915 Google reviews at 4.9. Trevor, Mark, Chris, Adam, Gabriel named repeatedly. 91/100 sample at 5-star but 6 at 1-star; 20 reviews flag workmanship, 19 fast response.

Rating mix — of the 15 reviews we analyzed915 total on Google
511
40
30
22
12

What reviewers keep saying

  • Full house repipe + new water heater described as neat, clean, meticulous — Trevor communicates daily plan and end-of-day status. (cited in 1 of 100 reviews)
  • Same-day fit-in for a kitchen sink leak; Trevor and team came back next business day after a weekend call. (cited in 2 of 100 reviews)
  • Water heater install quoted at less than half the most expensive bid; in-and-out in 90 minutes with expansion tank. (cited in 1 of 100 reviews)

What reviewers complain about

  • Reviewer calls work 'Expensive still' even when noting it beat a competitor by two-thirds. (1 of 100 reviews)
What reviewers praise
Michael, Gabriel and Micha did a great job. We’re able to diagnose the problem quickly and get it taken care of. Communicated well throughout the entire process. Was glad to have the option to have them come on a weekend, even though I didn’t use that option. …
Jake Lilevjen · ★★★★★ · Google · Mar 2026
The most critical take we found
Sent an inquiry on BBB.com (Better Business Bureau) for service and never heard back. That's a shame.
Michael P. · · Yelp · Sep 2025

We read 100 of 915 reviews · newest from Mar 2026

4

Homeservice Plumbers

Top pick24/7 per Google listing
5.0 (617 Google reviews)5.0 on Yelp (8) 13.4 mi from downtown Castle Rock

617 Google reviews, 5.0 overall; 95/96 sample at 5-star. Walter, Gabe, Mike, Ryan named. 49 mention professionalism; transparency on no-charge visits stands out.

Rating mix — of the 15 reviews we analyzed617 total on Google
514
40
30
21
10

What reviewers keep saying

  • Walter diagnosed a drain odor and explained the fix was simply adding water — charged nothing for the visit. (cited in 1 of 96 reviews)
  • Honored a no-charge return visit because they had been out during the December power outage. (cited in 1 of 96 reviews)
  • Sewer-line service after years of basement flooding from prior companies; reviewer became repeat customer for water heater. (cited in 1 of 96 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Walter was prompt, courteous, Efficient I have to confess that I accidentally called home service plumbers and wow am I glad I did. Three people showed up at various times and they were all awesome representatives. Walter was the last and outstanding service. …
Jo Anne Branson · ★★★★★ · Google · Mar 2026
The most critical take we found
Mike, the plumber who installed my water heater exceeded my expectations knowledgeable, professional, personable and went beyond to ensure i was happy. Why a 2 star? Management: Over three days, there were repeated delays, staffing problems, incorrect …
Glenda · ★★ · Google · May 2026

We read 96 of 617 reviews · newest from Mar 2026

5.0 (578 Google reviews)5.0 on Yelp (8) 12.9 mi from downtown Castle RockNot a 24/7 shop

578 Google reviews, all 5-star in the 100-review sample. Steve and Rob praised by name; 24 reviews flag fast response, 49 flag professionalism, 7 mention fair pricing.

Rating mix — of the 15 reviews we analyzed578 total on Google
515
40
30
20
10

What reviewers keep saying

  • Steve and Rob consistently named for prompt, on-time arrivals and finishing jobs as promised. (cited in 3 of 100 reviews)
  • Replaced a water heater in less than 24 hours from a Sunday afternoon call, fixed price quoted from one photo + text. (cited in 1 of 100 reviews)
  • Multiple reviewers note no upsell pressure — Rob offered other services with no pressure to upgrade. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Steve and Rob were both very responsive and knowledgeable. Rob showed up on time and finished the job as promised. He was very organized and professional. I would definitely use Walk on Water again.
Gerda Mohl · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 578 reviews · newest from Mar 2026

5.0 (480 Google reviews)4.3 on Yelp (29) 2.4 mi from downtown Castle RockNot a 24/7 shop

480 Google reviews at 5.0; 94/100 sample at 5-star. Pat (Patrick) is named in nearly every positive review with flat-rate quotes and same-day arrivals.

Rating mix — of the 15 reviews we analyzed480 total on Google
511
40
30
21
13

Why we're cautious

  • One 1-star Yelp reviewer says they were treated 'unprofessional and disrespectful' before any work happened — contrasts sharply with Google praise. (1 of 100 reviews)
  • One Yelp reviewer warns to confirm pricing before they start — 'they will really take you for a ride'. (1 of 100 reviews)

To be fair

  • Pat arrived within 30 minutes of a Sunday call for a pinhole leak. (cited in 1 of 100 reviews)
  • Same-day garbage disposal replacement — flat-rate quote (including the new unit) sent after texted photos. (cited in 1 of 100 reviews)
  • Same-day whole-house water filtration install with no salt; full system in less than a week. (cited in 1 of 100 reviews)
What reviewers praise
Pat at Affordable Plumber, LLC is fantastic! We were looking for a whole‑house water filtration system because of all the chlorine in our water. Pat came out the same day I contacted him, gave us a clear quote, and had everything installed in less than a …
Candi Stead · ★★★★★ · Google · Mar 2026
The most critical take we found
Very expensive. They will hit you when you need a leak fixed and they will really take you for a ride. Good work, but make sure you know what they are going to charge you before you let them in your home.
Paul H. · ★★ · Yelp · Nov 2024

We read 100 of 480 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
4.9 (2,057 Google reviews)3.7 on Yelp (71) 14.8 mi from downtown Castle Rock

Big HVAC+plumbing+electric firm: 2,057 Google reviews at 4.9 but only 84/100 sample at 5-star; 13 one-star reviews flag dispatch rudeness and $940 main-drain snake quotes.

Rating mix — of the 15 reviews we analyzed2,057 total on Google
59
40
30
22
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple complaints describe the phone/dispatch staff as rude or condescending — one reviewer called the technician 'the most rude and condescending individual'. (2 of 100 reviews)
  • 13/100 sample reviews are one-star — much higher complaint rate than peers in this batch. (3 of 100 reviews)
  • Repeat service calls — one Yelp reviewer paid three $90 service fees ($270 total) for the same problem that was never fixed. (1 of 100 reviews)

To be fair

  • Same-day weekend dispatch for a 24-year-old furnace failure; quoted options the next morning. (cited in 1 of 100 reviews)
  • Boiler/hydronic redesign work — tore out a complex 20-year-old setup and rebuilt it cleaner with neat installation. (cited in 1 of 100 reviews)
What reviewers praise
Kevin at Elkhorn was great! We just moved to a new house and had an annual maintenance contract on our old house. We wanted to use our HVAC/furnace maintenance visit to make sure everything was working correctly as it should. Kevin was right on time and …
Scott Hicks · ★★★★★ · Google · Mar 2026
The most critical take we found
We just bought a house and moved in last Saturday. When we arrived the house was only 50deg. I bumped the thermostat up to 68deg and the furnace kicked on but was blowing cold air. After the movers left it was still 50 degrees but we were tired and just …
Cjh M. · · Yelp · Dec 2015

We read 100 of 2,057 reviews · newest from Mar 2026

8

Fix-it 24/7 Plumbing, Heating, Air & Electric

Caveats apply24/7 per Google listing
4.7 (1,300 Google reviews) 11.8 mi from downtown Castle Rock

4.7 stars across 1,300 reviews but reviewConsistency=0.36; individual techs (Joseph, Tyler, Cesar) earn rave reviews while a documented $4,500 water heater quote with no itemized breakdown and new-tech training at customer expense signals pricing transparency issues.

Rating mix — of the 5 reviews we analyzed1,300 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,300 reviews so far. Treat this as a first read.

Why we're cautious

  • $4,500 water heater replacement in emergency situation with no itemized invoice; company 'fought tooth and nail' to withhold breakdown and took 2 days for a job others would do faster (1 of 5 reviews)
  • Pricing opacity: refused to provide itemized invoice after $4,500 water heater job — customer had to fight to get breakdown, with evidence of new-tech training billed to customer (1 of 5 reviews)

To be fair

  • Technicians praised by name in 4 of 5 analyzed reviews for knowledge, patience, and clear explanations — Joseph, Tyler, Cesar, Colton/Cory all called out individually (cited in 4 of 5 reviews)
  • Multi-trade capability (plumbing, HVAC, electrical) with fast scheduling — furnace and electrical panel replacement completed same-week in 1 review (cited in 2 of 5 reviews)
What reviewers praise
Saved my BUTT. My dad and mom are both ancient and freezing when it’s like 68° outside. So when the furnace went down, so did any sense of calm and peace in my life. Especially from my dad. It took about three hours, but my 11-year-old furnace. Got a new …
E.D. Schleissmann · ★★★★★ · Google · Feb 2026
The most critical take we found
Where to begin. In July I had to have a water heater replaced in an upstairs condo. Was in a bind as it had busted and was leaking through the floor into the downstairs neighbors. Couldn’t find any one else to replace it that evening, or even come out and …
Mark Mareth · · Google · Feb 2026

We read 5 of 1,300 reviews · newest from Feb 2026

4.8 (968 Google reviews) 18.2 mi from downtown Castle RockNot a 24/7 shop

Large operation with 968 Google reviews and 4.8 average, but 8 of 98 sampled reviews are 1-star — pricing complaints repeat (5 mentions of 'expensive'), including an $800 swap-only water heater quote and a $900 toilet replacement that didn't fix the sewer issue.

Rating mix — of the 15 reviews we analyzed968 total on Google
510
40
30
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Misdiagnosed sewer backup: $900 toilet replacement billed, then a second backup days later flooded the main level and basement with sewage (1 of 98 reviews)
  • Billed for 25 feet of line when only 20 feet was run; office only offered to amend the invoice description, not the charge (1 of 98 reviews)
  • Pricing pattern: $800 quoted to swap a pre-drained water heater with the new unit already on site, and a propane water heater priced at double what Home Depot/Delta charged (2 of 98 reviews)

To be fair

  • Same-day dispatch for plumbing emergencies — Clyde arrived within an hour for a broken water pipe and finished in under 2 hours (cited in 1 of 98 reviews)
  • Live call-in service that books emergency morning slots, then technicians explain root cause and prevention on-site (cited in 1 of 98 reviews)
  • Sewer techs willing to scope and troubleshoot beyond the obvious when other companies couldn't diagnose the issue (cited in 1 of 98 reviews)
What reviewers praise
I had the pleasure of working with Joseph Quintana on a job with a mutual client. He was very easy to work with, highly communicative, and a consummate professional! Thank you for setting the standard, Priority Home Services!!
Andy Vaughn · ★★★★★ · Google · Feb 2026
The most critical take we found
**Edit to company response 5/30/24 I am partial homeowner, I took ownership in 2021 through the existing mortgage, so please add more detail. My mother also the owner and policy holder - whom you guys have avoided and who is at a communication disadvantage …
Brianna Clouse · · Google · May 2024

We read 98 of 968 reviews · newest from Feb 2026

4.8 (528 Google reviews) 10.1 mi from downtown Castle RockNot a 24/7 shop

528 Google reviews at 4.8; 83/91 sample at 5-star but 3 one-stars cite pricing. One reviewer was quoted $940 for a main-drain snake vs $95 elsewhere.

Rating mix — of the 15 reviews we analyzed528 total on Google
512
40
30
21
12

Why we're cautious

  • Pattern of pricing complaints — one reviewer alleges a $1,200 quote for a part that cost $50; another flags $940 vs $95 for a main-drain snake. (2 of 91 reviews)
  • Main drain snake quoted at $940 — confirmed as the going rate for their big snake; reviewer found same job elsewhere for $95. (1 of 91 reviews)
  • Drain workers reportedly arrived without their own cleaning supplies and backed up again two days later. (1 of 91 reviews)

To be fair

  • Returned 4 weeks after a faucet install to redo the work — apologetic, no charge, stood behind their warranty. (cited in 1 of 91 reviews)
  • Salt-free water filter and softener system installed fast, professional, cleaned up after themselves. (cited in 1 of 91 reviews)
What reviewers praise
I don't think I can add to the stars much more here. Anyway, great customer service. I did not use their services as this was part of a Real Estate Sale and my buyers ended up being given footage from the sellers of a very recent and healthy scope of the …
Josh Vander Werff · ★★★★★ · Google · Feb 2026
The most critical take we found
Why it’s important to get bids!!! First they want to charge you to come out. That, to me, is indicative to expect a way over priced estimate. So I asked a few questions before they came out. I figured I need a main drain snake service. They wanted $940!!!!! I …
Ty not telling · ★★ · Google · Mar 2026

We read 91 of 528 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Plumbline Services

We'd call someone else first24/7 per Google listing
4.7 (9,257 Google reviews)3.1 on Yelp (100) 13.7 mi from downtown Castle Rock

4.7★ with 9,257 reviews but a polarized sample: 66 five-stars vs 28 one-stars in 100 analyzed; BBB A+ accredited yet Yelp reviewers document a $570 charge for 20 minutes, rude techs, upsell pressure, and sewage flooding caused by a tech.

Rating mix — of the 15 reviews we analyzed9,257 total on Google
55
40
30
20
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Tech flooded upstairs bathroom with sewage during main line clearing, damaging kitchen ceiling; company initially promised insurance coverage then redirected to homeowner's policy (1 of 100 reviews)
  • 3 unprofessional behavior complaints: tech refused to remove shoes, stated dispatcher isn't his boss, and appeared to push unnecessary repairs (2 of 100 reviews)
  • 6 reviews document excessive pricing: $570 charged for a 20-minute visit with customer-supplied part; one reviewer walked away after Saturday tech refused to discuss electric tankless options (2 of 100 reviews)

To be fair

  • Same-day scheduling and prompt arrival confirmed across multiple reviews; post-service follow-up call noted by one reviewer (cited in 2 of 100 reviews)
  • Drain snake completed for $93 vs competitor's $570 quote; no upsell or scare tactics in one Yelp account — wide pricing variance between technicians (cited in 1 of 100 reviews)
What reviewers praise
Tech arrived on time, with proper notice. He quickly completed repairs on our mini-split and communicated well throughout. They also had the courtesy of calling me after the work was complete to confirm I was happy with the work done. They obviously …
Jacob Bulger · ★★★★★ · Google · Mar 2026
The most critical take we found
The liars at Plumbline NEVER called to say they would not keep their appointment I made two days ago online...called 5 times yesterday morning to confirm, no one answered until the 5th time, confirmed that "KENNY" would be coming, at 4:38pm I called saying I …
L. .. · · Yelp · Dec 2022

We read 100 of 9,257 reviews · newest from Mar 2026 · BBB A+ accredited

12

Nytech Heating, Cooling, and Plumbing

We'd call someone else first24/7 per Google listing
4.9 (3,138 Google reviews) 0.9 mi from downtown Castle Rock

Perfect 5/5 Google rating with 3,100+ reviews and consistently fast response times—calls you back same-day to offer earlier slots.

Rating mix — of the 5 reviews we analyzed3,138 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 3,138 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Proactive scheduling: dispatchers call ahead to offer sooner appointments and arrive within 30 minutes when accepted. (cited in 1 of 5 reviews)
  • Thorough workmanship: all 5 reviews emphasize detailed testing, explanation of work, and inspection of installations before handoff. (cited in 4 of 5 reviews)
  • Exceptional technician quality: reviewers consistently name individual technicians (Josh, Luke, Cash, Tim, Rob, Xavier, Mike, Austin) as knowledgeable, friendly, and professional. (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Have always had a good experience with Nytech! My water heater started leaking and knew it was time to get it replaced as it was already 24 years old and was able to get a last minute cancelation appointment. Josh was able to get to the appointment early and …
D S · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,138 reviews · newest from Jun 2026

13

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,837 Google reviews)2.7 on Yelp (88) 17.0 mi from downtown Castle Rock

1,837 Google reviews at 4.8 but only 63/100 sample at 5-star and 31 at 1-star. Speed and Sunday availability are real; pricing and upsell pressure draw the complaints.

Rating mix — of the 15 reviews we analyzed1,837 total on Google
55
40
30
20
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 31/100 sample reviews are one-star — a much heavier negative tail than the 4.8 headline rating suggests. (3 of 100 reviews)
  • Reviewers describe being pushed into a $5,000 yard-dig quote or a $2,500 alternative, then finding the same job elsewhere for $600. (1 of 100 reviews)
  • Multiple reviewers call dispatch and field staff rude or unprofessional. (2 of 100 reviews)

To be fair

  • Sunday main-sewer-line backup handled with no Sunday/diagnostic/roll fees; price quoted up front before work. (cited in 1 of 100 reviews)
  • Bathtub drain cleared within an hour of calling for a fair price. (cited in 1 of 100 reviews)
  • 2am sewer-line clear-out — informed of price up front and arrived within an hour, one of the few emergency options available. (cited in 1 of 100 reviews)
What reviewers praise
Hector was dispatched out to the apartment homes I help manage within a couple hours of reporting the issue. He communicated effectively throughout the entire process and was able to clear the backup quickly. He went above and beyond and I was grateful to …
Caleb Tollakson · ★★★★★ · Google · Mar 2026
The most critical take we found
Con artists. They ripped me off. Go elsewhere! They claimed they charge the same amount for late night calls as day calls. Not true. After they snaked our line we have been stalked by their restoration team and camera team. This company is a well oiled …
Jim B. · · Yelp · Dec 2017

We read 100 of 1,837 reviews · newest from Mar 2026

14

Patriot Pros Plumbing, Heating, Air & Electric

We'd call someone else first24/7 per Google listing
4.7 (1,788 Google reviews) 1.1 mi from downtown Castle Rock

Honest, fast-responding plumbers who arrive within an hour and won't upsell you—but you're paying premium prices for the transparency.

Rating mix — of the 5 reviews we analyzed1,788 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,788 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional honesty in pricing and diagnostics: 3 of 5 reviewers specifically praise fair pricing, no upselling, and transparent quoting even for large jobs (cited in 3 of 5 reviews)
  • Rapid emergency response: 2 of 5 reviewers report arrival within 1 hour, with advance courtesy calls before arrival (cited in 2 of 5 reviews)
  • Top-tier communication throughout service lifecycle: all 5 reviewers mention clear explanations, preventative advice, photo updates, or seamless dispatch coordination (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
They advertise seven-star service. So— I’m adding five more stars of my own: ⭐️⭐️⭐️⭐️⭐️ because they did better than just seven. These guys are great. Seriously. They are very professional and you get what you pay for. On their way out to my house for the …
Eerie Autumn Breeze · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,788 reviews · newest from Jun 2026

15
4.9 (1,304 Google reviews)1.4 on Yelp (100) 14.3 mi from downtown Castle RockNot a 24/7 shop

Polarizing: 54 of 100 reviews are 5-star praising techs like Jaeden and Corey, but 42 are 1-star citing surprise pricing (one $6300 water heater quote vs $2100 elsewhere) and last-minute cancellations.

Rating mix — of the 15 reviews we analyzed1,304 total on Google
54
40
30
20
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Burst pipe appointment cancelled at 6:20pm for a scheduled 6-8pm window (1 of 100 reviews)
  • 3 reviews mention surprise fees layered on after the initial quote (2 of 100 reviews)
  • Competitor quote came in at 1/3 the price for the same water heater install (1 of 100 reviews)

To be fair

  • Techs arrive on time, wear shoe covers, and clean up after themselves (cited in 2 of 100 reviews)
  • Same-day weekend response for water heater emergencies (Ricardo arrived within an hour on a Saturday) (cited in 1 of 100 reviews)
  • Detailed options and explanations without high-pressure upsell on some visits (cited in 2 of 100 reviews)
What reviewers praise
High 5 did a great job at replacing my water heater. Job was completed the next day after choosing them since their quote was very affordable compared to other quotes. Jose and Michael were both extremely professional. Thanks guys! 😉❤️
Mary Thompson · ★★★★★ · Google · Mar 2026
The most critical take we found
I'll start by saying I've used Applewood in the past and have been happy with the work and customer service but after today I'm not sure how to feel. I had a plumber come out to replace a cracked PVB as I mistakenly didn't get all the water out after shutting …
Braden S. · · Yelp · Dec 2022

We read 100 of 1,304 reviews · newest from Mar 2026

Also serving Castle Rock — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

bluefrog Plumbing and Drain of Denver 4.9 (477 Google reviews) · Lone Tree · 13.3 mi Call
Cronen Plumbing, Heating, & Cooling Inc. 4.8 (453 Google reviews) · Englewood · 17.8 mi Call
Drain Terrier 4.8 (453 Google reviews) · Wheat Ridge · 18.7 mi Call
Allen Service 4.9 (410 Google reviews) · Castle Rock · 1.3 mi Call
Knight Plumbing LLC 4.9 (397 Google reviews) · Englewood · 18.9 mi Call
Allen & Sons Plumbing and Heating 4.9 (391 Google reviews) · Castle Rock · 2.1 mi Call
Affordable Plumbing Heat and Electrical 4.6 (386 Google reviews) · Castle Rock · 0.7 mi Call
Balkan Plumbing, LLC 5.0 (343 Google reviews) · Golden · 9.4 mi Call
Altitude Plumbing Solutions 5.0 (260 Google reviews) · Lone Tree · 13.9 mi Call
Midgard Plumbing and Heating INC 5.0 (241 Google reviews) · Castle Rock · 3.2 mi Call
Pristine Plumbing 4.8 (229 Google reviews) · Littleton · 18.4 mi Call
TCF Emergency Plumbing & Heating 5.0 (216 Google reviews) · Westminster · 15.2 mi Call
A Clear Choice Plumbing & Heating 4.9 (208 Google reviews) · Highlands Ranch · 19.2 mi Call
All American Drain Cleaning, Llc 4.9 (200 Google reviews) · Lone Tree · 13.9 mi Call
Centennial Rapid Neighborhood Plumbing 4.8 (145 Google reviews) · Centennial · 12.4 mi Call
Befort Plumbing & Heating 4.9 (144 Google reviews) · Englewood · 18.7 mi Call
True Plumbing and Drain Cleaning 4.8 (144 Google reviews) · Englewood · 19.3 mi Call
Bravo Plumbing Littleton 5.0 (138 Google reviews) · Littleton · 18.8 mi Call
Waters of Life Plumbing 4.9 (124 Google reviews) · Highlands Ranch · 17.4 mi Call
Bravo Initiative, LLC 4.9 (122 Google reviews) · Highlands Ranch · 12.6 mi Call
Peyton & Sons Plumbers Company 4.8 (121 Google reviews) · Englewood · 17.4 mi Call
Alpha Omega Plumbing 4.9 (119 Google reviews) · Lakewood · 19.7 mi Call
Eddie's Plumbing 4.8 (118 Google reviews) · Englewood · 19.0 mi Call
Jones Family Plumbing & HVAC 4.9 (115 Google reviews) · Castle Rock · 2.9 mi Call
Balkan Plumbing Littleton 5.0 (112 Google reviews) · Ken Caryl · 13.9 mi Call
MG Plumbing & Heating 5.0 (111 Google reviews) · Centennial · 16.3 mi Call
Miller Family Plumbing & HVAC 4.9 (107 Google reviews) · Englewood · 18.4 mi Call
Supreme Home Services 4.9 (105 Google reviews) · Lone Tree · 11.2 mi Call
Mile High Drain 4.6 (104 Google reviews) · Englewood · 18.5 mi Call
Christopher's Plumbing Inc 4.5 (91 Google reviews) · Englewood · 20.0 mi Call
Spotless Plumbers 5.0 (89 Google reviews) · Englewood · 19.9 mi Call
Lewis Brothers Plumbing & HVAC 4.8 (86 Google reviews) · Castle Rock · 1.0 mi Call
A1 Colorado Plumbing 5.0 (84 Google reviews) · Littleton · 19.5 mi Call
Alex & Sons Plumbing 4.8 (73 Google reviews) · Highlands Ranch · 10.6 mi Call
Flush Plumbing & Heating Inc. 4.5 (65 Google reviews) · Castle Rock · 0.6 mi Call
Jude & Sons Plumbing 4.8 (63 Google reviews) · Highlands Ranch · 13.2 mi Call
DENVER DRAIN EXPERTS LLC 4.9 (60 Google reviews) · Ken Caryl · 16.4 mi Call
Mountain Standard Plumbing 4.8 (53 Google reviews) · Lone Tree · 13.2 mi Call
The Plumbing Source 4.9 (48 Google reviews) · Highlands Ranch · 12.3 mi Call
Ace High Plumbing Inc. 4.8 (36 Google reviews) · Lone Tree · 13.0 mi Call
Blue River Plumbing & Heating 4.6 (28 Google reviews) · Castle Rock · 0.9 mi Call
Prime Englewood Emergency Plumber 5.0 (22 Google reviews) · Lone Tree · 11.6 mi Call
1st Rate Service Plumbing 4.8 (19 Google reviews) · Castle Rock · 1.1 mi Call
Littleton Plumbers Team 5.0 (13 Google reviews) · Littleton · 12.2 mi Call
Castle Rock Plumbing 4.8 (12 Google reviews) · Castle Rock · 1.1 mi Call

What reviewers complain about in Castle Rock

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Castle Rock we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,010 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Conifer, Louviers, Parker, Sedalia — this Castle Rock guide covers those areas.

Nearby city guides