Mile High Drain

Joel and Joey were very professional. They kept at the clog which turned out to be a massive root with long extensions. The back up happens every year. I believe this will take care of any issues now. I can't thank you enough. They cleaned up and kept the stairs covered to minimize the mess. I highly recommend Mile High Drain Cleaning.

We have been using Mile High Drain for 20 years and have always been pleased with their service. They are always, thorough, efficient, friendly, and professional. Joel and Eric arrived on time, got straight work, and were finished in two shakes. Terrific fellows! Thanks for the great work.

On Christmas morning, we had a severe plumbing backup at my mother’s home. Every drain in the house was affected. We called Mile High Drain Cleaning Inc. for help, expecting a professional solution. Instead, we were met with astronomical fees just for an initial assessment, followed by even higher charges to “fix” the problem, totaling over $750.00. We paid because the situation was critical. Shockingly, the same issue returned the very next day. To make matters worse, we hired another plumber who resolved the entire problem for less than $100, and it’s been working perfectly for over a week. This proves Mile High Drain Cleaning Inc. did not provide the service we paid for. Warning: Think twice before hiring this company. In our experience, they overcharge, fail to fix the problem, and then charge again without delivering results.

⭐️ 1-Star Review We had Mile High Drain come out on Christmas Day to address a drain backup. We paid for emergency service and were told the issue was resolved. Unfortunately, just a few days later—by Friday—we had another backup in the exact same drain. When we contacted the company, we were told it would cost another $175 emergency fee just for them to come back and check whether the original clog was fully cleared. There was no willingness to inspect their prior work or stand behind the service we already paid for. In my opinion, standing behind your work means at least verifying whether the original issue was properly fixed—especially when the same problem returns within days. Being charged again just to see if the clog was actually cleared feels unfair and disappointing. Based on our experience, I would not trust this company. I recommend reading the other one-star reviews carefully before hiring them. Also notice the owner doesn't respond to the reviews.

I’ve had repeated issues with Mile High Drain. They came out in February to perform a main line cleanout. About a week later, our main line backed up even worse and caused damage to our basement. They returned to scope and clean the line again, assuring me the problem was resolved, but I didn’t receive much of an explanation. Unfortunately, our main line backed up again in August. When I asked to speak with a manager for a more professional assessment of why this continues to happen, the company just sent another technician. I later called the office, explained the situation, and asked for someone to follow up with me—but I never heard back. We typically have our main line cleaned about once a year, but never three times in six months. I would have expected clearer communication and some real insight into why the backups keep occurring. As professionals, they should be able to explain the underlying issue, not just provide repeat cleanouts. For these reasons, I would not recommend Mile High Drain.