Alex & Sons Plumbing
Plumber · Highlands Ranch, CO · Open 24 hours per Google listing
Our verdict
Strong consistency: 93 of 100 reviews are 5-star with 35 fast-response mentions. Nolan and Matthew named repeatedly; team showed up within an hour for a burst hot water pipe and worked into the night.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
35 reviews mention fast response — Nolan arrived within an hour for burst pipe and faucet emergencies
1 cited review
“John and Nolan showed up just an hour after I called and worked late into the night to fix the problem.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Clear upfront pricing with itemized cost explanations from Matthew on bathtub and dishwasher valve jobs
2 cited reviews
“Matthew was very clear in explaining each step of the work and what everything would cost.”
“matthew replaced the water heater in my home in littleton quickly and did a top-notch job. he handled some tricky parts, like installing a new gas valve and changing out different water valves, with no problem.”
Same techs (Nolan, Matthew, John) on repeat visits — no rotating-stranger problem
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Single 1-star complaint plus 2 poor-workmanship mentions in the 100-review sample
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Canceled an emergency service call because the owner John got mad and threw a tantrum. SUPER unprofessional and unreliable. Completely left me in a lurch.”
“Johnny Stubbs installed a new central AC system in May 2018. John Lennon, the owner, installed our filter drier backwards as seen in the photo below. We learned this on May 19, 2020 when we had Coyote HVAC out to find out why our system wouldn't work properly. Johnny Stubbs was negligent and didn't install our system correctly. This error restricts liquid going to the evaporator & messes up the entire unit. …”
Positive
“I had a burst hot water pipe at my rental property and needed a plumber fast. Even though I wasn't in town, John and Nolan showed up just an hour after I called and worked late into the night to fix the problem. They explained everything to me in simple terms and made sure I understood what was going on, which really helped ease my worries. They even handled the paperwork for the water damage clean-up with my …”
“From the moment we called, Robert was very helpful and quick to answer all our plumbing questions. We were in the process of buying a home and needed a plumber to inspect a problem with the pipes before closing. Robert handled scheduling our appointments and sent confirmations right away, making everything stress-free. Nolan was the plumber who came out, and he was professional and showed up on time for both the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Alex & Sons Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Alex & Sons Plumbing?
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Find plumbers near you
Alex & Sons Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Littleton · Castle Rock · Franktown