True Plumbing and Drain Cleaning
Plumber · Englewood, CO · Open 24 hours per Google listing
Our verdict
4.8-star Google rating across 144 reviews but 1 of 5 sampled reviews is 1-star alleging bait-and-switch pricing ($788 quoted on-site vs ~$350 industry norm described by reviewer); 4 of 5 sampled are positive with next-day scheduling noted.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Next-day scheduling with tech who pre-reviewed description and photos, arriving with two quoted options — cited in 1 of 5 sampled reviews
1 cited review
“Asher from True Plumbing showed up with two quotes for options for me after reviewing the description and images I sent which I really appreciated. Asher did a great job and I would definitely recommend True Plumbing.”
Same-day resolution with strong client communication throughout the job cited in 1 of 5 sampled reviews
1 cited review
“From day one True Plumbing came through. Great communication always. They truly care about their clients. Their pricing is reasonable and our job was done in one day.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Bait-and-switch pricing complaint: reviewer asked for average jetting price, was told it was 'close and slightly higher' to ~$350, but received $788 on-site quote; reviewer paid $89 for an unusable visit
“I asked them for an average price in a jetting service. They wouldn't answer me, and I told them Denver average and what I usually pay was arounf $350. She told me they were close and slightly higher. When they got there, they quoted me $788 plus $412 for the camera service.”
1 of 5 sampled reviews alleges price quoted on-site ($788 + $412 camera) was more than double what was implied over the phone, with $89 dispatch fee non-refundable on refusal
“I asked them for an average price in a jetting service. They wouldn't answer me, and I told them Denver average and what I usually pay was arounf $350. She told me they were close and slightly higher. When they got there, they quoted me $788 plus $412 for the camera service.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This company is predatory. I asked them for an average price in a jetting service. They wouldn’t answer me, and I told them Denver average and what I usually pay was arounf $350. She told me they were close and slightly higher. She told me it was $89 to go they, but if we approved their price, they’d waive the fees. When they got there, they quoted me $788 plus $412 for the camera service (industry average is …”
Positive
“They were able to schedule a visit from a tech for the next day. Asher from True Plumbing showed up with two quotes for options for me after reviewing the description and images I sent which I really appreciated. Asher did a great job and I would definitely recommend True Plumbing.”
“My husband and I noticed what looked like a leak coming from the ceiling of our garage, so we reached out to friends for plumbing referrals. True Plumbing came highly recommended for their honesty and quality of work. I contacted them with a last-minute request to see if someone could come out the next day to inspect the issue, and I was so relieved when they said yes. Gerald arrived a few minutes early, was …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 144 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Should you hire True Plumbing and Drain Cleaning?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own True Plumbing and Drain Cleaning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
True Plumbing and Drain Cleaningisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Littleton · Westminster · Evergreen · Castle Rock