Plumbline Services
Plumber · Littleton, CO · Open 24 hours per Google listing
Our verdict
4.7★ with 9,257 reviews but a polarized sample: 66 five-stars vs 28 one-stars in 100 analyzed; BBB A+ accredited yet Yelp reviewers document a $570 charge for 20 minutes, rude techs, upsell pressure, and sewage flooding caused by a tech.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day scheduling and prompt arrival confirmed across multiple reviews; post-service follow-up call noted by one reviewer
Cited in 2 of the 100 reviews we analyzed.
Drain snake completed for $93 vs competitor's $570 quote; no upsell or scare tactics in one Yelp account — wide pricing variance between technicians
1 cited review
“I called Plumbline services after I got a quote from Brothers plumbing, heating and air to snake my drain for $570. I declined Brothers bid. Plumline showed up an hour after Brothers had left. they completed the work in about 90 minutes and charged $93 as they had quoted. There was no upsell or scare tactics.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Tech flooded upstairs bathroom with sewage during main line clearing, damaging kitchen ceiling; company initially promised insurance coverage then redirected to homeowner's policy
“I would never recommend this company! They sent a technician out to clear the main line in my home. He proceeded to remove the toilet and flood sewage water throughout the upstairs bathroom which leaked into my kitchen. My master bathroom is now torn apart, and I have holes in my kitchen ceiling.”
Red flag
3 unprofessional behavior complaints: tech refused to remove shoes, stated dispatcher isn't his boss, and appeared to push unnecessary repairs
Cited in 2 of the 100 reviews we analyzed.
6 reviews document excessive pricing: $570 charged for a 20-minute visit with customer-supplied part; one reviewer walked away after Saturday tech refused to discuss electric tankless options
“While the tech was nice and on time I am super unsatisfied with the fact that I was charged $570 for a 30 minute visit. I supplied the part and he wasn't working for more than 20 min. Total ripoff. 10/10 do not recommend unless you want to throw your money down the drain.”
Cited in 2 of the 100 reviews we analyzed.
5 slow-response incidents in 100 analyzed: one reviewer waited all day, received a cancellation text at 3pm, then a call at 4:45pm — no apology, no priority rescheduling
“Pathetic- I scheduled an inspection of my HVAC 2 weeks ago for today as part of their service they sold me . I was told I would receive a text with a 45 minute pending arrival. I took the day off work to ensure I would be hone. At 3 Pm I finally received a text message that they were experiencing a full schedule and to call them for a new appointment.”
Keep it in proportion: these concerns are cited in 6 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The liars at Plumbline NEVER called to say they would not keep their appointment I made two days ago online...called 5 times yesterday morning to confirm, no one answered until the 5th time, confirmed that "KENNY" would be coming, at 4:38pm I called saying I had not heard from anyone.... LISTEN PEOPLE!!!! They will LIE and say they called, even trying to say that "ma'am you are on a recorded line" when I got …”
“I just needed someone to come out and loosen some screw and pieces that I didn't have the tools for. The plumber came in at started looking at things that "needed" fixing. I should have asked him to leave, so that is one me. He did replace some valves, which really I just needed them loosened so I could work on some other stuff. He said one was dripping. I didn't think so, but I didn't check, again on me. Then …”
“I had Plumbline out on a Saturday in July when my gas tank water heater died. The person that arrived had never even heard of an electric tankless water heater before and kept trying to talk me into buying the replacement gas heater in the back of his truck. When I finally told him that was never going to be an option he folded and said he would send me some quotes on Monday. He also assured me that if none of the …”
Positive
“Tech arrived on time, with proper notice. He quickly completed repairs on our mini-split and communicated well throughout. They also had the courtesy of calling me after the work was complete to confirm I was happy with the work done. They obviously prioritize customer service and will certainly be using them again!”
“Mike came out to look at our 16 year old water heater and to give us quotes on replacing it. We are considering tankless vs regular tank, and he took a lot of time to inspect the area and make sure we could install the tankless with little issue. He gave us a very reasonable quote, and could have installed the tankless that day if we wanted! He was professional, personable and it was nice to have the actual …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google shows 4.7★ across 9,257 reviews, but Yelp reviews in the sample skew sharply negative with documented billing, workmanship, and conduct complaints — Yelp audience had significantly worse experiences.
Should you hire Plumbline Services?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Plumbline Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumbline Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Littleton · Castle Rock · Franktown · Watkins