Affordable Plumbing Heat and Electrical
Plumber · Castle Rock, CO · Open 24 hours per Google listing
Our verdict
Extremely fast emergency response with strong customer rapport, but quality control lapses have caused expensive water damage—check references carefully before hiring.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
3 of 5 reviews explicitly praise same-day or next-day emergency response, including furnace failures and gas odor concerns
Cited in 3 of the 5 reviews we analyzed.
4 of 5 reviews highlight personable, professional technicians by name (Steve, Jason, Eddie, Jenna, David, Alec) who show genuine customer concern
1 cited review
“Prompt, respectful, and just great people overall”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Willing to travel significant distances (Colorado Springs to Castle Rock) for service calls
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews documents catastrophic installation failure resulting in basement flooding and customer dispute over warranty/responsibility—high severity even as isolated incident
“flooding on the basement floor caused by O ring left off”
Red flag
No post-installation testing performed on water softener system before technician departure, delaying problem discovery by weeks
“flooding on the basement floor caused by O ring left off”
Critical installation error: technician failed to install O-ring on water softener motor, leaving it visibly off and causing basement flooding
“flooding on the basement floor caused by O ring left off”
Poor workmanship follow-up and denial of responsibility: technician claimed O-ring was 'extra' and attempted to charge $75 for a callback to fix their own error one month later
“flooding on the basement floor caused by O ring left off”
Secondary installation defect: water softener hose incorrectly placed in drain, causing additional flooding; defect required another plumber to correct
“flooding on the basement floor caused by O ring left off”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“DO NOT USE THIS COMPANY! I apologize that this review is old being that we used them several months ago. Where do I start? On January 24, Brandon and another plumber came from Courtesy Plumbing to install our water softener system. Before they left, they did not run the system to make sure it was working. Brandon only said he scheduled the system to come on and regenerate. After about two weeks we did not notice a …”
Positive
“These guys are awesome. Prompt, respectful, and just great people overall. I had a late in the day service call that ended up being more extensive and required some time spent to track down the location of a compromised pipe. Fixed. Thank you guys!”
“We had a slight scare when we smelled a bit of a gas odor coming from our furnace room. Affordable was able to get a technician out same day. Their technician, Steve, was an absolute gem. He was very personable and informative. He took interests in our concerns and was easy to talk to. We didn't realize this company was from Colorado Springs and we are in Castle Rock. They were more than willing to make the drive …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 386 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Own Affordable Plumbing Heat and Electrical?
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Find plumbers near you
Affordable Plumbing Heat and Electricalisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Castle Rock · Franktown · Larkspur · Littleton