TCF Emergency Plumbing & Heating
Plumber · Westminster, CO · Open 24 hours per Google listing
Our verdict
Owner Thomas shows up on weekends and holidays (multiple reviewers mention Sunday/Saturday calls) and 20 of 95 reviews mention fast response. Two older Yelp reviews complain about a $75 service-call charge plus credit-card fee and a $1,400 boiler quote that didn't fix the problem.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 95 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Crew handled Saturday water-line leak with free estimate and stayed all day until the water company shut off the main
1 cited review
“They sent someone out right away on a Saturday for a free-of-charge estimate. Quickly identified where the leak was and stuck around all day while we waited for the water company to come to shut off the main water”
Multiple repeat customers cite Thomas being upfront — told one homeowner exterior faucets did NOT need replacing despite an inspector's recommendation
1 cited review
“Thomas is a pleasure to work with and definitely honest. Shows up when he says he is going to show up. The home inspector told me my exterior faucets needed replacing as they were not winter safe. Thomas told me they didn't need replacing and explained why not.”
Handles complex multi-trade jobs: sewer repair plus high-efficiency furnace plus AC heat pump on one project, all passed inspection
Cited in 1 of the 95 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Boiler diagnosis missed the underlying problem — same boiler failed two days later and follow-up quote was $1,400 plus a $550 return-visit fee
“the technician did nothing to evaluate or repair the actual problem with my boiler so it stopped working again two days later. When I called to inform Prime plumbing that the problem wasn't fixed they said I had to accept a $1,400.00 estimate”
One Yelp reviewer reports $257 to snake a garbage disposal — flagged as excessive even by a repeat customer who'd used them several times
“$257 to snake a garbage disposal feels excessive! We could have almost purchased a new one for that price.”
A 2017 Yelp complaint cites a $75 service call plus 3% credit-card processing fee with no repair completed
Cited in 1 of the 95 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 95 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called Prime Plumbing & Heating to come out to fix my boiler last Friday. When the technician arrived he had my boiler working again after only a few minutes which I thought was great at first. It turned out however that the technician did nothing to evaluate or repair the actual problem with my boiler so it stopped working again two days later. When I called to inform Prime plumbing that the problem wasn't fixed …”
“Paid them $69 to come out and give me an estimate on installing two parts in my tankless hot water heater. I already have the parts, and they quoted me $1,950 for 2-3 hours of labor. $1,950 for 3 hours of LABOR ONLY! I would definitely recommend looking elsewhere as other bids I got were far less.”
“I have known of Nathan and his business: Colorado Prime Plumbing and Heating because I worked as a board member as VP at an apartment complex for 3 plus years...I contacted him a couple times...he always sent some other person out to show up...or NOT show up. I recently had a plumbing leak that needing fixing and thought I would give him another chance. I explained in the message that I wanted to not only fix the …”
Positive
“We had an outstanding experience with TCF Emergency Plumbing & Heating. Thomas handled a major sewer repair, installed a new high-efficiency furnace, added a humidifier, and completed an AC heat pump upgrade along with insulation improvements that qualified for an energy rebate. From start to finish, the work was professional, clean, and extremely well organized. Thomas took the time to explain everything clearly, …”
“Thomas was very professional and came out to our house quickly on a Sunday afternoon. He was excellent at solving the issue and quickly remedy the situation. Highly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Google rating is 5.0 across 216 reviews but Yelp has multiple 1-2 star complaints about pricing and incomplete work going back to 2017.
Should you hire TCF Emergency Plumbing & Heating?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own TCF Emergency Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
TCF Emergency Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Littleton · Castle Rock · Westminster · Evergreen