4.7★ across 4265 reviews; 5 of 5 analyzed are 5★; Jordan unclogged 100ft drain without a cleanout in ~40 minutes, Nick saved customer $4,700 by refusing unnecessary upsells, and techs give pre-approval cost disclosures before starting work.
Small sample — we've analyzed only 5 of 4,265 reviews so far. Treat this as a first read.
What reviewers keep saying
- Nick refused $3,000 humidifier and $1,700 pipe replacement upsells from prior competitor; customer saved $4,700 on water heater job (cited in 1 of 5 reviews)
- 40-minute toilet-removal drain cleanout 100ft without cleanout access; Jordan diagnosed and cleared drainage backup quickly (cited in 1 of 5 reviews)
- Systematic pre-arrival SMS updates and arrival calls; coupon honored; transparent cost approval before work begins (cited in 1 of 5 reviews)
What reviewers complain about
- No repeated complaints found in the reviews we've read.
“Our drainage system backed up so we called Bell. Technician Jordan King was here in about 40 minutes. We have no cleanout so he moved the toilet and cleaned the drain out 100 ft. The drainage system is working perfectly. Jordan was quick, efficient and …”
No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.
We read 5 of 4,265 reviews · newest from Feb 2026