Patriot Pros Plumbing, Heating, Air & Electric
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 1788 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1788 Reviews Tell Us
Emergency Response
Rapid emergency response: 2 of 5 reviewers report arrival within 1 hour, with advance courtesy calls before arrival
Emergency and same-day calls
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Communication
Top-tier communication throughout service lifecycle: all 5 reviewers mention clear explanations, preventative advice, photo updates, or seamless dispatch coordination
Pricing
Exceptional honesty in pricing and diagnostics: 3 of 5 reviewers specifically praise fair pricing, no upselling, and transparent quoting even for large jobs
Customer reviews
Reviews from Google, Yelp & more
They advertise seven-star service. So— I’m adding five more stars of my own: ⭐️⭐️⭐️⭐️⭐️ because they did better than just seven. These guys are great. Seriously. They are very professional and you get what you pay for. On their way out to my house for the service call, they even offered to pick something up from the store, just in case I needed anything. They fixed my a/c unit issue while they were out, too! Patriot Pros, you just picked up a new loyal customer!
We had Patriot Pros come out to look at our older furnaces and a/c units. Communication was top notch from the initial booking call to the appointment. They explained everything in detail and made sure to ask if we had any questions along the way. Highly recommended.
I called Patriot Pros this afternoon to schedule an AC appointment, and the experience was outstanding. They arrived within an hour, right on time, and called ahead before arriving. The technician was friendly, knowledgeable, and quickly diagnosed the issue as a bad capacitor, which they replaced on the spot. They also took the time to explain what happened and shared preventative maintenance tips, with no upselling. Best of all, the total cost was only $50. Excellent service, great communication, and honest pricing. I highly recommend Patriot Pros.
There are few words to express the absolute professionalism, respect and service I got from both Jeremiah Gray and Rhett Parker Mudge. Their service was far beyond what I would ever expect to receive from two technicians whom I have never met. Everyone knows that calling up a company to get work done is daunting and you never know if you’re going to get taken advantage of or not. Jeremiah and Rhett were completely forthcoming and honest when quoting me for a potentially large and costly job. They took no shortcuts in diagnosing the problem with my septic tank and giving me realistic insight into what the job entailed and how much it would run. They provided me constant updates to include pictures and findings while at my house looking at the septic tank. I called two other companies before using Patriot Pros and did not receive the level of customer service or care that Jeremiah and Rhett provided me with. It is absolutely necessary that we as a society stop to honor and commend the men who provide quality care and service when it is not commanded in our current world. Furthermore, we must deliberately defend and rigorously endorse those who provide quality craftsmanship in an age where the mundane and crooked so often are the first encounter when help is requested. Rhett and Jeremiah walk among us as men, more than likely without ever asking for consideration or pause…. Today I honor them with this review in that many will read my words and decide to invest in more than mere words or slogans from a company… Rather that they too may receive the level of virtue and warmth that Rhett and Jeremia bestowed upon my home and my septic tank. God speed to these two men ….
Great service from dispatch to promptly sending out two plumbers. Dispatch made sure they called before servicing and send alerts. So helpful. The two plumbers were thoughtful and respectful and gave me options (inexpensive option or major repair) that would work. Excellent 5 star work. I’ll definitely keep using Patriot Pros!
Business details
Service area
Based in Castle Rock. Serves 8 nearby cities within 20 miles:
Patriot Pros Plumbing, Heating, Air & Electric