Fix-it 24/7 Plumbing, Heating, Air & Electric
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
$4,500 water heater replacement in emergency situation with no itemized invoice; company 'fought tooth and nail' to withhold breakdown and took 2 days for a job others would do faster, upselling concerns
Trust Score: 0/100 · Based on 1300 reviews
Our Verdict
#8 of 11 in Lone Tree, CO
No standout specialties
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1300 Reviews Tell Us
Emergency Response
Multi-trade capability (plumbing, HVAC, electrical) with fast scheduling — furnace and electrical panel replacement completed same-week in 1 review
What To Watch Out For
Pricing opacity: refused to provide itemized invoice after $4,500 water heater job — customer had to fight to get breakdown, with evidence of new-tech training billed to customer
1 review mentions membership programs or upselling
$4,500 water heater replacement in emergency situation with no itemized invoice; company 'fought tooth and nail' to withhold breakdown and took 2 days for a job others would do faster
Upselling concerns
Pricing
Pricing opacity: refused to provide itemized invoice after $4,500 water heater job — customer had to fight to get breakdown, with evidence of new-tech training billed to customer
Customer reviews
Reviews from Google, Yelp & more
Saved my BUTT. My dad and mom are both ancient and freezing when it’s like 68° outside. So when the furnace went down, so did any sense of calm and peace in my life. Especially from my dad. It took about three hours, but my 11-year-old furnace. Got a new blower motor and I also got a new little pump for the humidifier. My dad got heat finally, and quit blaming me as if it was all my fault. What a day. Must mention Joseph. Their tech was polite, knowledgeable, and absolutely wonderful. Good guy if I need help again I hope I get him.
We had an issue after a freeze, our frost-free hose bib had a hose left attached, and when it was turned on, water leaked behind the siding and showed up in the basement near the rim joist. Rock Plumbing’s technician, Cesar Alfaro, was excellent. He explained exactly what happened, walked us through the repair, and fixed it quickly. I’m also a Club Member, and it’s been one of the best programs we’ve joined…Rock Plumbing has serviced multiple things in our home fast and efficiently every time. Thanks, Rock Plumbing!
Tyler is beyond awesome! From the moment he came to my door in the morning until the job was finished that evening, he painstakingly ensured that everything went smoothly for me. He had vast knowledge about the questions I asked and easily put things into layman’s terms. He is very respectful and took great care of my home and my experience during the entire process. Tyler is the kind of gentleman I would like to meet in any circumstance. I could not have asked for a better experience. Thank you, Tyler! Brian is amazing! I am so thankful that he installed my new HVAC system. It is obvious that Brian takes immense pride in his workmanship and is exceptionally skilled in his craft. The job is beautifully done. I could not have asked for a better experience. Thank you, Brian!
Where to begin. In July I had to have a water heater replaced in an upstairs condo. Was in a bind as it had busted and was leaking through the floor into the downstairs neighbors. Couldn’t find any one else to replace it that evening, or even come out and take it out for me. Well they quoted me $4500 for a replacement and wouldn’t budge on price. Just screw me I figured. Let it go and bit the bullet. Even though it took them 2 days to do the job and trained a new guy at my expense. When I tried to get an itemized list of everything replaced. They fought me tooth and nail for it. It was not until I not so politely. Let them know that I realized they had stuck it to me for a $2500 job by charging me $4500. Then they finally gave the list. As said, I was going to let this go and move on as the tech was pretty cool. But, they tell me they can not give me any paperwork for taxes so I can at least try to get a rebate back. Didn’t even try, just said the rebate stuff only applies to HVAC. Absolutely do not use these people. They will RIP you off and not even blink. Absolutely worst experience ever dealing with Denver Contracters right here.
WOW! I cannot say enough good things about this company and its employees! Our furnace went out and we also knew our electrical panel was old and we needed more space so we decided to do both at the same time. They were able to come out so quick to do a consultation and they got the work done in the same week! All of the employees that we met were really incredible, they were all so knowledgeable and kind, they explained everything to us and make sure we were comfortable every step of the way. HUGE shout outs to Colton and Cory who did our electrical and Joe, Ian, Jacob B., and Elijah who worked on our furnace. Seriously, if you need work done give them a call, they actually care and will treat you and your home with respect! We spoke with other companies and they couldn’t answer our questions or were thousands more. These guys are the real deal! And the customer service is amazing!
Business details
Service area
Based in Lone Tree. Serves 13 nearby cities within 20 miles:
Fix-it 24/7 Plumbing, Heating, Air & Electric