Fix-it 24/7 Plumbing, Heating, Air & Electric
Plumber · Lone Tree, CO · Open 24 hours per Google listing
Our verdict
4.7 stars across 1,300 reviews but reviewConsistency=0.36; individual techs (Joseph, Tyler, Cesar) earn rave reviews while a documented $4,500 water heater quote with no itemized breakdown and new-tech training at customer expense signals pricing transparency issues.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technicians praised by name in 4 of 5 analyzed reviews for knowledge, patience, and clear explanations — Joseph, Tyler, Cesar, Colton/Cory all called out individually
3 cited reviews
“Tyler is beyond awesome! From the moment he came to my door in the morning until the job was finished that evening, he painstakingly ensured that everything went smoothly for me. He had vast knowledge about the questions I asked and easily put things into layman's terms.”
“We had an issue after a freeze, our frost-free hose bib had a hose left attached, and when it was turned on, water leaked behind the siding. Rock Plumbing's technician, Cesar Alfaro, was excellent. He explained exactly what happened, walked us through the repair, and fixed it quickly.”
“They were able to come out so quick to do a consultation and they got the work done in the same week! All of the employees that we met were really incredible, they were all so knowledgeable and kind, they explained everything to us and make sure we were comfortable every step of the way.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Multi-trade capability (plumbing, HVAC, electrical) with fast scheduling — furnace and electrical panel replacement completed same-week in 1 review
1 cited review
“They were able to come out so quick to do a consultation and they got the work done in the same week! All of the employees that we met were really incredible, they were all so knowledgeable and kind, they explained everything to us and make sure we were comfortable every step of the way.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
$4,500 water heater replacement in emergency situation with no itemized invoice; company 'fought tooth and nail' to withhold breakdown and took 2 days for a job others would do faster
“Was in a bind as it had busted and was leaking through the floor into the downstairs neighbors. Couldn't find any one else to replace it that evening. Well they quoted me $4500 for a replacement and wouldn't budge on price. When I tried to get an itemized list of everything replaced. They fought me tooth and nail for it.”
Pricing opacity: refused to provide itemized invoice after $4,500 water heater job — customer had to fight to get breakdown, with evidence of new-tech training billed to customer
“Was in a bind as it had busted and was leaking through the floor into the downstairs neighbors. Couldn't find any one else to replace it that evening. Well they quoted me $4500 for a replacement and wouldn't budge on price. When I tried to get an itemized list of everything replaced. They fought me tooth and nail for it.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Where to begin. In July I had to have a water heater replaced in an upstairs condo. Was in a bind as it had busted and was leaking through the floor into the downstairs neighbors. Couldn’t find any one else to replace it that evening, or even come out and take it out for me. Well they quoted me $4500 for a replacement and wouldn’t budge on price. Just screw me I figured. Let it go and bit the bullet. Even though it …”
Positive
“Saved my BUTT. My dad and mom are both ancient and freezing when it’s like 68° outside. So when the furnace went down, so did any sense of calm and peace in my life. Especially from my dad. It took about three hours, but my 11-year-old furnace. Got a new blower motor and I also got a new little pump for the humidifier. My dad got heat finally, and quit blaming me as if it was all my fault. What a day. Must …”
“WOW! I cannot say enough good things about this company and its employees! Our furnace went out and we also knew our electrical panel was old and we needed more space so we decided to do both at the same time. They were able to come out so quick to do a consultation and they got the work done in the same week! All of the employees that we met were really incredible, they were all so knowledgeable and kind, they …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,300 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Fix-it 24/7 Plumbing, Heating, Air & Electric?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Fix-it 24/7 Plumbing, Heating, Air & Electric?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Fix-it 24/7 Plumbing, Heating, Air & Electricisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Littleton · Castle Rock · Franktown · Watkins