DENVER DRAIN EXPERTS LLC
Plumber · Ken Caryl, CO · Open 24 hours per Google listing
Our verdict
Chad McCausland's owner-operator shop — 60 of 62 reviews are 5-star, with 13 mentioning sewer work and 7 emergency calls. Known for scoping sewer lines before snaking to save customers money and beating competitor quotes on sewer line replacement.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 62 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Scopes sewer lines before snaking — saved one customer from a full main line clearing after finding only minor root balls
1 cited review
“he found a couple root balls but no major obstruction, he saved us the money of having to snake the full main line.”
Sewer line replacements priced well below competitors and completed without trenching the yard
1 cited review
“I had a main sewer line going through the yard of my house that needed to be replaced. He was able to do it for a lot less and quick too. It was a clean job that did not require him to dig a trench through my yard.”
Cited in 2 of the 62 reviews we analyzed — 1 cited review not excerpted here.
Handled insurance company directly on a sewer line replacement and added small fixes free of charge
Cited in 2 of the 62 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Phone/email reachability has lapsed for repeat customers — one reviewer asked publicly if Chad had changed contact info because they couldn't get through
Cited in 1 of the 62 reviews we analyzed.
Inbound call/text intake breaks down at times — one customer was hung up on three times and got no reply to a follow-up text
“The first time I called I thought it was accident when I was hung up on but I tried two more times and was hung up both times again. I tried texting because there was a number available for texts and I never got a reply.”
Keep it in proportion: these concerns are cited in 2 of the 62 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I was recommended this company from a really good fix-anything type of company because they were booked for the next three weeks. The first time I called I thought it was accident when I was hung up on but I tried two more times and was hung up both times again. I tried texting because there was a number available for texts and I never got a reply.”
Positive
“I had a great experience with Chad. He is honest, upfront about pricing, and provided a clear explanation of the issue before starting any work. I also really appreciated his prompt response—he arrived on time and completed the job efficiently. It’s rare to find professionals who combine both skill and integrity, but he delivered on both. Highly recommended!”
“Chad has helped me with emergency plumbing issues on multiple occasions. He is super responsive and very friendly. He has also saved me a bunch of money over time. I had a main sewer line going through the yard of my house that needed to be replaced. He was able to do it for a lot less and quick too. It was a clean job that did not require him to dig a trench through my yard. Def recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Sep 2025.
Should you hire DENVER DRAIN EXPERTS LLC?
Best for
- Budget-conscious homeowners
- Sewer line repair and replacement
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
DENVER DRAIN EXPERTS LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Littleton · Evergreen · Castle Rock · Pine