FastPlumber near me

The 15 plumbers serving Louisville, ranked.

We track 33 plumbing companies working within 20 miles of Louisville and have read 2,003 of their reviews across Google, Yelp and BBB — including every one-star review we could find. 18 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Louisville's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 18 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 23 of the 33 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Tom Drexler Plumbing, Air & Electric alone carries 20,925 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown LouisvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,494 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Louisville →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

St. Matthews Plumbing

Top pick
4.9 (516 Google reviews)3.5 on Yelp (4) 6.1 mi from downtown LouisvilleNot a 24/7 shop
Our take — how we form it

74 of 80 reviews are 5-star with 0.935 consistency — fast_response cited 17x and zero 1-star reviews in the analyzed set.

Rating mix — of the 15 reviews we analyzed516 total on Google
5★11
4★2
3★0
2★2
1★0

What reviewers keep saying

  • Fast_response theme appears in 17 of 80 reviews; same-day quotes cited (Sunday water heater visit on file) (cited in 2 of 80 reviews)
  • Self-corrected mistakes at no charge — tech damaged toilet flange and repaired it better than before with no extra cost (cited in 1 of 80 reviews)
  • Christmas Eve toilet install completed before the holiday — workmanship theme in 12 of 80 reviews (cited in 2 of 80 reviews)

What reviewers complain about

  • Initial recommendation of a new toilet flagged when augering the line solved the issue — expensive theme appears in 2 reviews (2 of 80 reviews)
What reviewers praise
“These professionals are really good. They are prompt, trustworthy, hard working, skilled, and extremely knowledgeable. They figure out the problems and solve them without delay. I will go to this company for my plumbing, electrical, and handyman …”
Debra Hensley · ★★★★★ · Google · Mar 2026
The most critical take we found
“Please don't use this company I had a broken valve on my shower handle these guys charged me $400 dollars just for that unfortunately I was @ work and couldn't not found someone else that quick, so I had no choice vey disappointed”
Angela B. · ★★ · Yelp · Dec 2024

We read 80 of 516 reviews · newest from Mar 2026 · BBB A+ accredited

(502) 653-3384
Full report →Website ↗
2

Daniel Brown Plumbing

Top pick
4.9 (511 Google reviews)4.8 on Yelp (45) 16.0 mi from downtown LouisvilleNot a 24/7 shop
Our take — how we form it

Calls you back same morning, shows up next day with fair pricing, and explains everything clearly—25-year customers call them back repeatedly.

Rating mix — of the 15 reviews we analyzed511 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Exceptionally fast response time: multiple reviewers report callback within hours of leaving voicemail and scheduling within 24 hours (cited in 5 of 120 reviews)
  • Transparent, upfront pricing with no surprise upsells: 5 reviews explicitly praise fair or lower-than-competitors quotes (cited in 5 of 120 reviews)
  • Thorough communication and explanation: 8 reviewers mention technicians explaining problems, next steps, or solutions in detail (cited in 7 of 120 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Very professional! Great prices. Educated homeowner on exact problem. Showed up on time! Really nice guys came out today! I needed last minute service and they showed up! Thank you so much! Will definitely use this company again!”
Omega Toliver · ★★★★★ · Google · Mar 2026
The most critical take we found
“COVID SCAMMER CHARGED $572.00 FOR A $140.00 JOB AT $150.00 PER HOUR For a $5.86 bronze toilet flush handle to be screwed on (they bought at Home Depot, the very cheapest available) and a $3.25 wax ring to be placed under the toilet. The kid also flushed …”
Wil J. · ★ · Yelp · Sep 2020

We read 120 of 511 reviews · newest from Mar 2026 · BBB A+ accredited

(502) 296-4829
Full report →Website ↗
3

Norton & Associates Plumbing

Top pick24/7 per Google listing
4.8 (286 Google reviews) 7.2 mi from downtown Louisville
Our take — how we form it

4.8★ across 286 Google reviews; 5 analyzed, all positive. Water heater replaced within 24 hours of call; no upsell attempts noted in any of the 5 reviews.

Rating mix — of the 5 reviews we analyzed286 total on Google
5★4
4★1
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 286 reviews so far. Treat this as a first read.

What reviewers keep saying

  • fast_response in 1 of 5 reviews; water heater replaced within 24 hours of first call; same-day scheduling in 2 serviceMentions (cited in 1 of 5 reviews)
  • workmanship theme in 2 of 5 reviews; patient detailed work cited for complex faucet install requiring significant time (cited in 2 of 5 reviews)
  • No upsell attempts noted; fixed problem without trying to sell additional services across all 5 analyzed reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“This company is ALWAYS attentive, responsive, and thorough in their work. Heartily recommend them. Norton & Associations Plumbing for the W!! -- Nate & Lauren”
Nathan Millican · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 286 reviews · newest from Feb 2026

(812) 948-8828
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

Dauenhauer Plumbing Heating Air & Electric

Caveats apply24/7 per Google listing
4.8 (8,905 Google reviews)1.0 on Yelp (1) 5.2 mi from downtown Louisville
Our take — how we form it

Excellent emergency response and workmanship, but occasional communication lapses and installation quality issues have caused significant damage in isolated cases.

Rating mix — of the 15 reviews we analyzed8,905 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Installation quality failures with lasting consequences: improper emergency sump pump installation caused significant basement water damage (flooring, drywall, insulation saturation) and company failed to return calls after acknowledging the installation error (1 of 91 reviews)
  • Previous AC installation involved missing filter frame never replaced and improper liquid line sizing that caused system failure within 6 years; multiple attempted calls for resolution went unresolved (1 of 91 reviews)
  • Inconsistent communication during delays: one reviewer scheduled 10am-2pm slot had technician arrive at 3:40pm with no notification, then delayed again the next day without updates (1 of 91 reviews)

To be fair

  • Fast emergency response with multiple same-day or next-morning arrivals for urgent issues like burst toilets and water pressure problems (cited in 3 of 91 reviews)
  • High-caliber technical expertise with technicians diagnosing complex issues and finding creative solutions that avoid unnecessary work (cited in 3 of 91 reviews)
  • Consistently professional and patient technicians who explain work clearly and answer homeowner questions thoroughly (cited in 3 of 91 reviews)
What reviewers praise
“We’ve had an exceptional experience with Dauenhauer for both plumbing and HVAC issues. The technicians are kind, efficient and explain things very well. Dan Grissett came by today to help with our furnace/HVAC and solved the issue day of while another company …”
Rachael Bradford-Feldman · ★★★★★ · Google · Mar 2026
The most critical take we found
“Tech was scheduled between 10-2 he showed up around 3:40 no communication what so ever on being delayed except when I called numerous times wasn’t able to complete due to supply house about to close at 4. Tech said he’d be back at 10am next day didn’t show up …”
John Young · ★ · Google · Feb 2026

We read 91 of 8,905 reviews · newest from Mar 2026 · BBB A+ accredited

(502) 219-3297
Full report →Website ↗
5

Maeser Master Services

Caveats apply24/7 per Google listing
4.8 (5,444 Google reviews)3.6 on Yelp (100) 11.8 mi from downtown Louisville
Our take — how we form it

29% of 100 analyzed reviews are 1-2 star — same-day service and pro techs draw praise but 26 one-star reviews flag pricing shock and dispute resolution problems.

Rating mix — of the 15 reviews we analyzed5,444 total on Google
5★5
4★1
3★0
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 26 of 100 reviews are 1-star with sticker-shock estimates and unanswered refund requests as recurring themes (2 of 100 reviews)
  • Pricing complaints in 6 of 100 reviews — estimates quoted at 4x customer expectations after $69 service fee paid (2 of 100 reviews)
  • Refund/dispute resolution flagged — customer reports no callback after leaving messages (1 of 100 reviews)

To be fair

  • Same-day arrival cited in 18 of 100 reviews; reviewers note pre-arrival texts with tech photos (cited in 2 of 100 reviews)
  • Free diagnostic visits noted — no charge when source of problem can't be determined (cited in 1 of 100 reviews)
  • Emergency sewer backup response in middle of the night handled same-call (cited in 2 of 100 reviews)
What reviewers praise
“I called Maeser And got same-day service. They called 30 minutes before arrival time and sent a picture of their representative. They arrived during the timeframe. They said they would. Tyler was excellent. He fixed my pipe in a timely manner and was very …”
Lori Daily · ★★★★★ · Google · Feb 2026
The most critical take we found
“Installed the wrong unit. Put in a smaller one and lied to my face and said it was correct. Checked the serial numbers I was correct. Threatened to sue before they put in the correct one. Then didn't hook it up to the duct work so it was blowing into the …”
Jenny F. · ★ · Yelp · Dec 2025

We read 100 of 5,444 reviews · newest from Feb 2026 · BBB A+ accredited

(502) 209-7848
Full report →Website ↗
6

Greenwell Plumbing Heating & Air

Caveats apply24/7 per Google listing
4.8 (4,545 Google reviews)3.0 on Yelp (61) 5.9 mi from downtown Louisville
Our take — how we form it

Excellent individual technicians and same-day emergency response, but severe inconsistency in quality control, pricing transparency, and follow-up communication create high risk.

Rating mix — of the 15 reviews we analyzed4,545 total on Google
5★6
4★0
3★0
2★0
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 4 documented no-show or appointment failure incidents across the review set; customers waiting hours or entire days with no notification or follow-up (3 of 148 reviews)
  • Pattern of pricing deception: fees presented as 'free' then charged at arrival (diagnostic fee), initial quotes significantly undercut final bills, and refusal to honor responsibility for poor workmanship without additional payment (3 of 148 reviews)
  • Multiple complaints of poor follow-up communication; customers report calling back repeatedly to reach dispatch, being put on schedule with no confirmation, technicians not contacting customers as promised, and email/phone requests for callback going unanswered for weeks (3 of 148 reviews)

To be fair

  • Multiple same-day or rapid emergency responses; one reviewer called at 10:30am and technician arrived by 1pm on the same day (cited in 2 of 148 reviews)
  • Named technicians consistently praised for professionalism, thoroughness, and customer education; Kristoff, Dustin Nevil, Tim, Dylan, and Aaron Jackson specifically mentioned for explaining work and going above standard service (cited in 5 of 148 reviews)
  • Several reviewers report willingness to stay late to complete jobs; one crew stayed past 5pm until work was done, and another worked until 7pm on a Friday (cited in 2 of 148 reviews)
What reviewers praise
“We have had to replace both our sewage ejector pump & our sump pump in the last few months. Kristoff was our technician both times & he was wonderful. He explained everything thoroughly & even suggested some tablets to use to help keep our sump pump cleaner …”
Kelly Garloch · ★★★★★ · Google · Mar 2026
The most critical take we found
“Incompetent and rude. We are in the process of buying our first home, and had it professionally inspected for problems. The inspector found that the water heater had a rusted bolt on it, that was wet to the touch with water around it. Greenwell was called out …”
Katie D. · ★ · Yelp · Dec 2015

We read 148 of 4,545 reviews · newest from Mar 2026

(812) 902-1273
Full report →Website ↗
7

ASI Plumbing

Caveats apply24/7 per Google listing
4.9 (2,389 Google reviews)3.8 on Yelp (39) 5.2 mi from downtown Louisville
Our take — how we form it

Fast emergency response and meticulous workmanship, but 6 negative reviews raise concerns about diagnostic accuracy, billing surprises, and follow-up accountability.

Rating mix — of the 15 reviews we analyzed2,389 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple reports (3 reviews) of misdiagnosis leading to recommended work that was either unnecessary or drastically overpriced compared to actual problem—pattern suggests diagnostic reliability issues (3 of 133 reviews)
  • Tension between Google 4.9 rating (2389 reviews) and Yelp 3.8 rating (39 reviews): Yelp contains disproportionate negative reviews citing billing disputes, diagnostic problems, and poor management response—suggests potential review platform skew or systemic service gaps not fully reflected in Google volume (4 of 133 reviews)
  • Management responsiveness red flag: 2 reviews specifically cite manager 'James Reesor' as disrespectful or unresponsive, and another review describes manager 'Joe' failing to return multiple calls over days—suggests leadership-level communication breakdown (2 of 133 reviews)

To be fair

  • Same-day or next-day emergency response: 7 reviews explicitly mention rapid availability during urgent situations (water heater failures, sewage backups, clogged drains) (cited in 7 of 133 reviews)
  • Exceptional attention to property cleanliness and professionalism: 6 reviews specifically praise use of shoe covers, door mats, floor protection, and thorough cleanup (cited in 6 of 133 reviews)
  • Upfront pricing transparency: 5 reviews mention upfront estimates, no upselling, or final price matching the quote (cited in 5 of 133 reviews)
What reviewers praise
“Excellent job. Honest company and employees ASI technician Nathan was able to complete a job quickly and correctly. I had hired 2 different companies companies through Angis list, both charged me even though they couldn't do the job. I don't do many …”
S S · ★★★★★ · Google · Mar 2026
The most critical take we found
“High Pricing and very rude manager James Reesor. I was told one price over the phone and after installation, the price went up $500. Which really wouldn't have been that big of a deal. The issue was the management. James Reesor at ASI pluming was very …”
Brad S. · ★ · Yelp · Dec 2024

We read 133 of 2,389 reviews · newest from Mar 2026 · BBB A+ accredited

(502) 271-1331
Full report →Website ↗
8

1-Tom-Plumber

Caveats apply24/7 per Google listing
4.9 (1,383 Google reviews)4.5 on Yelp (11) 8.5 mi from downtown Louisville
Our take — how we form it

Extremely fast response and skilled work, but expect premium pricing—two customers felt overcharged despite quality service.

Rating mix — of the 15 reviews we analyzed1,383 total on Google
5★10
4★0
3★1
2★0
1★4

Why we're cautious

  • Pricing variance: 2 of 8 Yelp reviews (25%) specifically mention overcharging or unfair pricing, contrasting sharply with Google reviews where only 1 of 67 touches pricing negatively. Suggests potential billing disputes or transparency issues during estimates. (2 of 113 reviews)
  • Pricing concerns: Two Yelp reviews cite overcharging—one customer charged $250 for incomplete work, another claims systematic overpricing via $300 visit fees and inflated labor/parts costs due to company overhead (2 of 113 reviews)
  • One review reports technician declined to diagnose clogged sink fully; recommended expensive pipe replacement without exploring all options first (1 of 113 reviews)

To be fair

  • Exceptional emergency responsiveness: Multiple reviewers praise same-day service, rapid diagnosis, and quick fixes even for complex issues (cited in 3 of 113 reviews)
  • Consistently excellent workmanship across varied jobs (toilet replacement, water main leaks, sewage backups, ceiling leaks) (cited in 4 of 113 reviews)
  • Strong communication and transparency: 6 reviewers explicitly mention clear explanations, no runaround, and proactive problem-solving (cited in 5 of 113 reviews)
What reviewers praise
“Dwight and Daelyn solved a year long issue with our lines backing up and spewing sewage out of my shower! I've have multiple plumbers and septic companies come and look and thank God we finally have a solution. It was fixed within 24 hours of our first …”
Rachelle Sharar · ★★★★★ · Google · Mar 2026
The most critical take we found
“My unit is 6 years old, not 15. I was overcharged plain and simple. Here's the problem with companies like this- overhead. Fancy decals on their trucks, employees in matching uniforms, answering services- the customer winds up overpaying to compensate …”
Chris H. · ★ · Yelp · Nov 2024

We read 113 of 1,383 reviews · newest from Mar 2026

(502) 209-4877
Full report →Website ↗
9

Summers Plumbing Heating & Cooling

Caveats apply24/7 per Google listing
4.9 (1,040 Google reviews) 5.8 mi from downtown Louisville
Our take — how we form it

4.9 stars across 1,040 reviews; same-day HVAC and plumbing installs confirmed with large crews — but 1 reviewer paid $1,309 for a faucet replacement and shower stem repair and found pricing roughly double market rate.

Rating mix — of the 5 reviews we analyzed1,040 total on Google
5★4
4★0
3★1
2★0
1★0

Small sample — we've analyzed only 5 of 1,040 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing outlier: $1,309 for two small plumbing jobs (supplied faucet + shower stem), with double service call fees — reviewer advises checking prices first (1 of 5 reviews)
  • $1,309 charged for faucet replacement + shower stem repair — customer research found pricing ~2x local market; $89 service call fee billed twice for related visit (1 of 5 reviews)

To be fair

  • fast_response in 2 of 5 analyzed reviews; same-day install confirmed for HVAC replacement, second-opinion service call offered at no charge (cited in 2 of 5 reviews)
  • Long-term repeat customer with 100k+ spend over 10 years cites staff as best and payment flexibility during insurance claims (cited in 1 of 5 reviews)
What reviewers praise
“I have been doing business with this company both for my personal needs but also for my rental home company. I have likely spent over 100k with them over the past 10 years on many many many projects and repairs. The staff is the best and feel like family at …”
Thomas cooper · ★★★★★ · Google · Jan 2026
The most critical take we found
“Too expensive. We paid $1220 for a kitchen facet replacement ( Note: We supplied facet and supplies except for one waterline ) and a repair / replacement of stem in shower on off handle ( Inwhich they did supply new shower stem.... shouldn't have been …”
christine moody · ★★★ · Google · Mar 2026

We read 5 of 1,040 reviews · newest from Mar 2026

(812) 419-3569
Full report →Website ↗
10

Vessels Plumbing & Services Inc

Caveats apply24/7 per Google listing
4.8 (455 Google reviews)3.2 on Yelp (12) 17.8 mi from downtown Louisville
Our take — how we form it

73 of 84 reviews are 5-star but 5 one-star reviews flag damaged plumbing, no weekend service after a created problem, and post-job blockage left for the customer to clean.

Rating mix — of the 15 reviews we analyzed455 total on Google
5★10
4★1
3★0
2★0
1★4

Why we're cautious

  • Customer reports broken backflow valve caused major sewage back-up days later, still charged $1K and owner brushed off the dispute (1 of 84 reviews)
  • Through American Home Shield Warranty channel — leak appeared hours after valve replacement, second plumber blamed first plumber for the damage (1 of 84 reviews)
  • 5 of 84 reviews are 1-star — recurring complaints include plugged clean-outs, no weekend service for problems they created, and $1K charge after broken backflow valve caused sewage backup (2 of 84 reviews)

To be fair

  • Trenchless 'no dig' process cited as alternative to chopping home in half during full underground replumbing (cited in 2 of 84 reviews)
  • Same-day water-heater replacement at fair price cited; same-day-plumber service mentioned 8x in 84 reviews (cited in 2 of 84 reviews)
  • Office staff (Tanya, Leaha, Shelly) named repeatedly for keeping customers informed during scheduling (cited in 2 of 84 reviews)
What reviewers praise
“Wonderful service! Great follow up with me and our tenant. They have earned my business in the future because if their honesty and willingness to explain and help fit us in their busy schedule. I’d ad an extra star if I could for Shelly who was ready to …”
Tony Tricase · ★★★★★ · Google · Feb 2026
The most critical take we found
“I have no fault with the work they performed at the time - but it's now 6 months later - we have a sewer blockage and find that the clean out has been plugged leaving us no access to cleanout a backup. And to add insult to injury - it's a Friday night and …”
Ken M. · ★ · Yelp · Dec 2024

We read 84 of 455 reviews · newest from Feb 2026

(502) 418-5300
Full report →Website ↗
11

Golden Plumbing

Caveats apply
4.8 (438 Google reviews) 2.4 mi from downtown LouisvilleNot a 24/7 shop
Our take — how we form it

Gets to your emergency fast (same-day/next-day even during holidays) and charges 30-50% less than competitors, but one reviewer flagged pricing as excessive.

Rating mix — of the 15 reviews we analyzed438 total on Google
5★10
4★2
3★0
2★1
1★2

What reviewers keep saying

  • Emergency responsiveness: 6 reviews explicitly mention same-day or next-morning arrival, including during holiday periods (Christmas Eve, snowstorms, weekends). (cited in 6 of 87 reviews)
  • Pricing competitiveness: 5 reviews praise 'reasonable,' 'competitive,' or 'most reasonable' pricing; one customer reports Golden Plumbing quoted 4.5x LESS than a competitor for a gas leak repair. (cited in 5 of 87 reviews)
  • Communication and transparency: 7 reviews mention thorough explanation of problems, estimates, or work in progress; customers feel kept informed. (cited in 7 of 87 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Golden Plumbing was very helpful after another company chose not to help repair a leak in my old weird house. Quick repones and scheduling, and very helpful and professional service from Dean! Will definitely use them again for future needs and will recommend …”
Raven Meredith · ★★★★★ · Google · Mar 2026
The most critical take we found
“Fraud & unauthorized use of credit card information: After hiring Golden plumbing for a plumbing job, a job that was originally estimated to be completed in 2 DAYS, we found ourselves more than 2 MONTHS later with the following conditions (see attached …”
Charles Satram · ★ · Google · Apr 2026

We read 87 of 438 reviews · newest from Mar 2026

(502) 264-6053
Full report →Website ↗
12

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.6 (437 Google reviews) 1.6 mi from downtown Louisville
Our take — how we form it

Excels at emergency response and technician quality, but expect premium pricing for after-hours calls and occasional execution gaps that require callbacks.

Rating mix — of the 15 reviews we analyzed437 total on Google
5★12
4★0
3★1
2★0
1★2

Why we're cautious

  • Incomplete service delivery on record: One review reports technician forgot camera equipment, charged $682, and left job unfinished with no resolution provided as of review date. (1 of 93 reviews)
  • At least one documented instance of poor customer service and scheduling issues in specific location (Louisville, KY). (1 of 93 reviews)
  • After-hours premium pricing can exceed reasonable limits: One reviewer noted $300–$350 expected for a Sunday 1am valve replacement but was charged significantly more, though acknowledged the technician's work was excellent. (1 of 93 reviews)

To be fair

  • Exceptional after-hours and emergency responsiveness: Multiple reviewers report calls answered within minutes and technicians arriving within 30 minutes to 2 hours for weekend/holiday emergencies, including Christmas Eve and Sunday calls. (cited in 4 of 93 reviews)
  • High-quality technician workmanship and professionalism: 18+ five-star reviews specifically praise technicians for thoroughness, cleanliness, efficiency, and going above and beyond (e.g., cleaning up after themselves, running camera inspections, explaining work in detail). (cited in 6 of 93 reviews)
  • Clear communication and customer education: Technicians consistently explain what they're doing, why, and answer homeowner questions; supervisor-level staff provide detailed problem analysis and guidance on liability issues. (cited in 4 of 93 reviews)
What reviewers praise
“Thanks Chris for being so thorough and efficient! I won't use anyone else besides Roto-Rooter from now on. From start to finish, it was an easy process and he arrived quick to resolve the issue. He explained what he was doing, and answered the questions I …”
Hannah · ★★★★★ · Google · Feb 2026
The most critical take we found
“Very bad experience with them. Bad customer service call and scheduling in Louisville KY”
Jean Claude Niyonshima · ★ · Google · Dec 2025

We read 93 of 437 reviews · newest from Feb 2026 · BBB A+ accredited

(502) 219-2283
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Tom Drexler Plumbing, Air & Electric

We'd call someone else first24/7 per Google listing
4.8 (20,925 Google reviews)1.7 on Yelp (100) 6.5 mi from downtown Louisville
Our take — how we form it

Fast emergency response and some skilled technicians, but chronic no-shows, aggressive upselling, and pricing 2-5x competitors' rates on routine jobs create high risk.

Rating mix — of the 15 reviews we analyzed20,925 total on Google
5★6
4★0
3★0
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Extreme rating disparity: 4.8/5 on Google (20,925 reviews) vs 1.7/5 on Yelp (100 reviews) suggests possible review-filtering, bot activity, or fundamentally different customer experiences by platform
  • No-show pattern during business hours with 'unexpected emergencies' excuse: 3 reviews (spanning 2022–2025) describe the identical excuse used repeatedly to cancel confirmed same-day or 3-day-advance appointments (3 of 182 reviews)
  • Predatory targeting: one review explicitly alleges the company targets vulnerable populations—widows, elderly, single women, young people—for overcharges and unnecessary work (1 of 182 reviews)

To be fair

  • Quick emergency dispatch—multiple reviews confirm technicians arrived same day or within hours of calling, even during holidays and weekends (cited in 3 of 182 reviews)
  • Individual technicians occasionally deliver excellent service: clear explanations, thorough diagnosis, professional demeanor, and fair pricing on jobs they execute (cited in 4 of 182 reviews)
What reviewers praise
“The plumber, Michael, was incredible. He walked me through the entire process as he was working. He alerted me to possible future problems an how to avoid them. He was incredible guy. I am thrilled with his work. I would definitely want him back for anything …”
Glenn Zwanzig · ★★★★★ · Google · Mar 2026
The most critical take we found
“I got an power outage in my basement.asked them to come and fix it.the electrician showed up and just opened up electrical panel.moved some of breakers and then asked me to pay $198 for showing up and $500 more for diagnosis. I was told I should pay $98 over …”
Hoss T. · ★ · Yelp · Dec 2023

We read 182 of 20,925 reviews · newest from Mar 2026 · BBB A+ accredited

(502) 206-4261
Full report →Website ↗
14

Jarboe's Heating, Cooling & Plumbing

We'd call someone else first24/7 per Google listing
4.8 (5,915 Google reviews)2.2 on Yelp (48) 5.6 mi from downtown Louisville
Our take — how we form it

Excellent emergency responder with same-day availability and strong technician quality, but significant risk of aggressive upselling and follow-up failures on larger jobs.

Rating mix — of the 15 reviews we analyzed5,915 total on Google
5★5
4★0
3★0
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Misdiagnosis and premature recommendations: 2 reviews allege technicians recommended unnecessary major work (roof vs. toilet flange, $6,000 pipe replacement resolved with $50 rag removal) that other plumbers contradicted (2 of 140 reviews)
  • Non-honoring of service agreements and warranties: 1 review documents failure to honor purchased maintenance package after $5,700 furnace purchase; another reports ongoing malfunction one year post-installation despite $16,426 spend (2 of 140 reviews)
  • Yelp complaints concentrated on billing, follow-up, and integrity: 7 of 8 Yelp reviews are 1-star, citing overcharging, aggressive sales tactics, and poor post-purchase service—stark contrast to Google's 4.8/5 (5 of 140 reviews)

To be fair

  • Fast emergency response: Multiple reviewers report same-day or within-2-hour service for urgent issues including burst pipes and heating failures (cited in 4 of 140 reviews)
  • Skilled individual technicians: 8+ reviews specifically praise named technicians (Drew, Jonathan D, Matt, Ronnie, Junior, Chloe, Derek, Jay) for professionalism, knowledge, and efficiency (cited in 7 of 140 reviews)
  • Communication and transparency from field technicians: 5+ reviews mention technicians explaining work clearly, providing cost-saving advice, or being responsive to questions (cited in 4 of 140 reviews)
What reviewers praise
“Drew did a wonderful job explaining our power vent gas water heater and a tankless water heater. He was very professional and efficient. He wore shoe covers and explained everything he did thoroughly. Thanks Drew! Thanks Jarboe Heating, Cooling and Plumbing!”
Rita Koontz · ★★★★★ · Google · Mar 2026
The most critical take we found
“Three years ago the upstairs tenants in a condo where I lived, they hired Jarbos plumbing to come out and take a look see where the leak was coming from in my living room ceiling. For some reason they must have talked this over before they come down here, the …”
Ronald Ireland · ★ · Google · Dec 2025

We read 140 of 5,915 reviews · newest from Mar 2026 · BBB A+ accredited

(502) 200-7626
Full report →Website ↗
15

Absolute Services

We'd call someone else first24/7 per Google listing
4.9 (4,683 Google reviews)1.7 on Yelp (30) 12.5 mi from downtown Louisville
Our take — how we form it

Excellent workmanship and communication with standout techs, but severe and widespread pricing disputes across 15+ reviews suggest systematic overcharging and bait-and-switch tactics.

Rating mix — of the 15 reviews we analyzed4,683 total on Google
5★6
4★0
3★0
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • At least 5 reviews allege damage caused during service, with company refusing responsibility or disputing liability: busted drain pipe during unclogging (3PFdjmV8bxjI7Q4B8rU7 claims forged disclosure form), cracked water heater tray after installation (NTnYlbDYDgiwOdI4gag), broken closet doors and wall damage after HVAC work (ob5Wq9COLL4QEY2m3Juq), greasy fingerprints on garage door (3y9Bi3WXPfbyw8z8ayPE) (3 of 113 reviews)
  • 3 reviews describe unprofessional or incompetent technician behavior: tech struggled with drain machine and failed to diagnose actual problem (RVdvVyNhCy45Mt3yeMbx), tech who was racist and unprofessional on ride-along (Gzs9LrKh7iiDwL8cf58F), tech showed up to wrong house and required homeowner to leave work (3 of 113 reviews)
  • 4 reviews report work causing subsequent system failures or requiring re-service: drain clogging failed next day after cleaning, requiring $338 service charge for damage allegedly caused by original tech (RVdvVyNhCy45Mt3yeMbx); HVAC system failing multiple times within 3 months after purchase (97Cryv8tdU1nlE87xKFr); unit breaking same day as routine service visit (ob5Wq9COLL4QEY2m3Juq) (3 of 113 reviews)

To be fair

  • Multiple reviewers praise specific technicians (Joseph, TJ, Ethan, Brad) for professionalism, thoroughness, and clear explanations (cited in 3 of 113 reviews)
  • 5 reviewers specifically mention honest advice, no upselling, and willingness to help customers understand options before spending (cited in 5 of 113 reviews)
  • Google rating of 4.9/5 across 4,683 reviews reflects strong positive sentiment on primary platform (cited in 3 of 113 reviews)
What reviewers praise
“Having the right light fixture in a room makes all the difference, hiring the right person to install it is twice as important. Ethan Knoer, the electrician who installed my dining room light, embodied the perfect professional for the job! Professional, …”
Michael Mabe · ★★★★★ · Google · Feb 2026
The most critical take we found
“"* NO service call fees. NO dispatch fees." This statement should be followed by, unless you want actual service from us. If so, then we will bill you for the "No" service fee, which I was never told. Advertising "Free estimates" would be more appropriate and …”
Ryan C. · ★★ · Yelp · Dec 2021

We read 113 of 4,683 reviews · newest from Feb 2026 · BBB A+ accredited

(502) 221-3735
Full report →Website ↗

Also serving Louisville — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Your Second Opinion Plumbing Co. 4.9 (286 Google reviews) · New Albany · 7.2 mi Call
Overflow Plumbing, LLC 4.9 (232 Google reviews) · Louisville · 6.9 mi Call
Tony's Plumbing Co Inc 4.5 (139 Google reviews) · New Albany · 1.9 mi Call
Graham's Plumbing Co. Inc. 4.8 (95 Google reviews) · Louisville · 5.4 mi Call
Noah's Plumbing & Water Heaters 4.8 (89 Google reviews) · Louisville · 10.1 mi Call
Benjamin Franklin Plumbing 5.0 (85 Google reviews) · Louisville · 7.3 mi Call
Thompson Brothers Plumbing 4.6 (67 Google reviews) · New Albany · 6.1 mi Call
E.J. Willman & Sons Plumbing 4.7 (66 Google reviews) · New Albany · 1.2 mi Call
Blackburn & Davis Inc 3.5 (63 Google reviews) · New Albany · 3.3 mi Call
Leanhart Plumbing 4.8 (55 Google reviews) · New Albany · 7.9 mi Call
Closed 3.9 (54 Google reviews) · New Albany · 6.4 mi Call
Queens Plumbing 5.0 (54 Google reviews) · Louisville · 13.5 mi Call
AAA Plumbing Doctor Inc 4.6 (27 Google reviews) · New Albany · 6.1 mi Call
Pate Plumbing Services 4.7 (27 Google reviews) · New Albany · 9.1 mi Call
Southern Plumbing & Heating Inc 3.9 (23 Google reviews) · New Albany · 1.4 mi Call
R.G. Wolfe Plumbing LLC 4.4 (20 Google reviews) · New Albany · 5.4 mi Call
Avantel Plumber of Louisville KY 5.0 (13 Google reviews) · Louisville · 5.0 mi Call
Berryman Plumbing Services 5.0 (1 Google review) · New Albany · 4.5 mi Call

What reviewers complain about in Louisville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Dauenhauer Plumbing Heating Air & Electric — Installation quality failures with lasting consequences: improper emergency sump pump installation caused significant basement water damage (flooring, drywall, insulation saturation) and company failed to return calls after acknowledging the installation error
  • Dauenhauer Plumbing Heating Air & Electric — Previous AC installation involved missing filter frame never replaced and improper liquid line sizing that caused system failure within 6 years; multiple attempted calls for resolution went unresolved
  • Maeser Master Services — 26 of 100 reviews are 1-star with sticker-shock estimates and unanswered refund requests as recurring themes
  • Greenwell Plumbing Heating & Air — 4 documented no-show or appointment failure incidents across the review set; customers waiting hours or entire days with no notification or follow-up
  • Greenwell Plumbing Heating & Air — Pattern of pricing deception: fees presented as 'free' then charged at arrival (diagnostic fee), initial quotes significantly undercut final bills, and refusal to honor responsibility for poor workmanship without additional payment
  • Greenwell Plumbing Heating & Air — Multiple complaints of poor follow-up communication; customers report calling back repeatedly to reach dispatch, being put on schedule with no confirmation, technicians not contacting customers as promised, and email/phone requests for callback going unanswered for weeks
  • ASI Plumbing — Multiple reports (3 reviews) of misdiagnosis leading to recommended work that was either unnecessary or drastically overpriced compared to actual problem—pattern suggests diagnostic reliability issues
  • ASI Plumbing — Tension between Google 4.9 rating (2389 reviews) and Yelp 3.8 rating (39 reviews): Yelp contains disproportionate negative reviews citing billing disputes, diagnostic problems, and poor management response—suggests potential review platform skew or systemic service gaps not fully reflected in Google volume

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Louisville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,494 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Brooks, Buckner, Charlestown, Crestwood, Eastwood, Fairdale, Finchville, Fisherville, Floyds Knobs, Georgetown, Glenview, Goshen, Harrods Creek, Hillview, Jeffersonville, La Grange, Lanesville, Masonic Home, Memphis, Mount Saint Francis, Mount Washington, New Albany, Pewee Valley, Prospect — this Louisville guide covers those areas.

Nearby city guides

Elizabeth, IN · 28 plumbers · 13 miCrandall, IN · 18 plumbers · 17 miWest Point, KY · 12 plumbers · 20 miTaylorsville, KY · 14 plumbers · 25 miGeorgetown, KY · 12 plumbers · 66 miRising Sun, IN · 21 plumbers · 69 mi