Tony's Plumbing Co Inc
Plumber · New Albany, IN
Our verdict
4.5★ across 139 reviews; fair_pricing cited in 2 of 5 reviews, professional in 4—water heater repaired (not replaced) when competitors pushed for full swap, loyal customers of 10+ years.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
fair_pricing confirmed in 2 of 5 reviews; repaired water heater at reasonable cost when 2 other companies pushed for full replacement.
1 cited review
“They had the best price by far out of the multiple quotes we got for replacing our kitchen faucet and hooking up our countertop dishwasher to our plumbing underneath the sink. They did an excellent job.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians offered multiple price-point options before work began in 1 of 5 reviews; office staff (Sarah) praised for scheduling communication.
1 cited review
“Tanner and Henry came out and did professional, fast work. They offered multiple options at various price points and made sure we understood the decisions that we were making.”
10-year customer loyalty cited in 1 review covering drains, new lines, water heater install, and fixture replacement—all work described as expert and efficient.
1 cited review
“I have been hiring Tony's Plumbing for over a decade. Not only do you get excellent work for a reasonable price (and you definitely do!) But you also get good people who bring their genuine kindness into everything they do.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Sarah was a joy to deal with while getting us scheduled. She was personable, knowledgeable, and kept us posted. Tanner and Henry came out and did professional, fast work. They offered multiple options at various price points and made sure we understood the decisions that we were making. I highly recommend this plumber. We will be using them for all future work.”
“Tony’s repaired a water heater for us in Feb. 2025 for a reasonable price when other companies were pushing us to replace it before even looking at it. I’ve dealt with about 900 nightmare tradesworkers and contractors for other things since then and my appreciation for Tony’s has grown. I wish it was all that easy.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 139 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Tony's Plumbing Co Inc?
Best for
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Tony's Plumbing Co Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Tony's Plumbing Co Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Louisville · Elizabeth · Crandall · West Point