Blackburn & Davis Inc
Plumber · New Albany, IN
Our verdict
3.5★ overall across 63 reviews but 5/5 analyzed are 5-star; sewer line replacement beat competitors' quotes by a 'good margin'; 30-year repeat customers note consistent quality for plumbing and HVAC.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Sewer line replacement and sump pump install priced lower than all competitors including a licensed friend — explicit margin win noted in 1 of 5 analyzed reviews
1 cited review
“Of the companies that I received quotes from (ASI, Danhauer, Blackburn and Davis, and a friend that had his master plumber's license), Blackburn and Davis beat the competition by a good margin.”
30-year repeat customer relationship cited in 1 of 5 reviews; same-day dispatch for heater and plumbing issues noted in 1 review
1 cited review
“I have used Blackburn & Davis for 30 years for all my plumbing and HVAC needs. I recently had Daryl out to get my A/C working. Per usual, the repair was made in a timely manner and at what I feel to be a reasonable cost.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent step-by-step communication and worker involvement in updates cited in 2 of 5 analyzed reviews (themeCounts.professional=4)
1 cited review
“Of the companies that I received quotes from (ASI, Danhauer, Blackburn and Davis, and a friend that had his master plumber's license), Blackburn and Davis beat the competition by a good margin.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
3.5★ Google rating across 63 reviews is well below the category average — the 5-star analyzed sample is not representative; the full pool likely contains meaningful complaint patterns not captured here
“Of the companies that I received quotes from (ASI, Danhauer, Blackburn and Davis, and a friend that had his master plumber's license), Blackburn and Davis beat the competition by a good margin.”
Overall Google rating is only 3.5★ across 63 reviews — the analyzed 5-star sample does not represent the full review pool; significant negative reviews likely exist outside analyzed quotes
“Of the companies that I received quotes from (ASI, Danhauer, Blackburn and Davis, and a friend that had his master plumber's license), Blackburn and Davis beat the competition by a good margin.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I would recommend Blackburn and Davis to all of my friends and family. From the time of the estimate, to the workers who came out to install our water softener, we were very impressed with the communication and professionalism. We will use them again for any and all of our needs. Definitely recommend!”
“Great experience overall. I had two drain lines back up and Blackburn & Davis was able to tackle the issue quickly. The employee that came out was very friendly and knowledgeable and showed me their process so I knew exactly what was being done. They kept things clean and was able to clean up any mess that was made. Pricing was also reasonable. I will be recommending this company and plan on using them in the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 63 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Blackburn & Davis Inc?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need clear communication and upfront explanations
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Blackburn & Davis Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Blackburn & Davis Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Louisville · Elizabeth · Crandall