Benjamin Franklin Plumbing
Plumber · Louisville, KY · Open 24 hours per Google listing
Our verdict
76 of 76 analyzed reviews are 5-star (1.0 consistency) — fast_response cited 17x and pricing comparisons show quotes at fraction of competitor prices.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 76 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast_response theme in 17 of 76 reviews; water heater installed in under 24 hours for rental property cited
1 cited review
“I have called Benjamin Franklin plumbing now for several jobs and they are now my go to plumbers for all my projects. They are replumbing an entire house for me and also have promptly come for even a small job”
Cited in 2 of the 76 reviews we analyzed — 1 cited review not excerpted here.
Pricing transparency cited — competitor quotes of $1,095, $625, and $606 vs this company's accepted bid
1 cited review
“Other companies quoted me prices like $1,095 - $625 - $606 . This company I will have back to do my work from now on.”
Cited in 2 of the 76 reviews we analyzed — 1 cited review not excerpted here.
After-hours emergency dispatch confirmed — major sink clog handled after normal closing hours
1 cited review
“Dan and his team did a fantastic job helping me with an emergency plumbing repair. They didn't have any openings in the schedule, but they were able to get someone to our house after normal closing hours to fix a major sink clog for me.”
What reviewers report — the concerns
We looked for patterns of complaints in the 76reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Benjamin Franklin is very professional and top notch with customer service. We had a wonderful experience with Stella whom is very organized, upbeat and a great communicator. Anthony and Mark came out and replaced our tankless water heater along with installing a Halo5 conditioning treatment. Explained everything very thoroughly and were so nice. We are very pleased with the results and could tell right away the …”
“Anthony arrived and started on the job at hand. He explained what he was doing and why. He is very polite, helpful about different things I asked him. This company is very reasonable on their work prices. I sent text to other companies and they never responded back to me but this company did respond back to me in a timely manner. Other companies quoted me prices like $1,095 - $625 - $606 . This company I will have …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Benjamin Franklin Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Benjamin Franklin Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Benjamin Franklin Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Louisville · Taylorsville · Elizabeth