AAA Plumbing Doctor Inc
Plumber · New Albany, IN
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Our verdict
4.6-star New Albany plumber with 27 reviews (only 5 analyzed); 3 of 5 are 5-star but 1 reviewer paid $775 for under an hour of work (foam removed from sump pump) vs $350 for 2-hour multi-task job — pricing inconsistency flagged.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day drain clog clearance within 1 hour confirmed; technician Vince dispatched within an hour and cleared clog in under 30 minutes.
1 cited review
“John and his crew are the best. We had a nasty drain clog that needed immediate attention. Vince was at the house in less than an hour and had the clog cleared not 30 mins later.”
New bathroom rough-in completed with two planning visits before work began; crew rated as comfortable to have in the home and work quality praised.
1 cited review
“John and his crew roughed in our new bathroom and we were happy with their work and responsiveness. They were super helpful and stopped by twice to discuss a plan and then started and completed work in a timely manner.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2-visit pattern: first visit (2 hours, multiple tasks) cost $350; second visit (under 1 hour, single foam removal) cost $775 — 1 reviewer calls this pricing made up on the fly.
“Used them twice. The first time they were here for about 2 hours, installed new pipe, pex and connected a sink for $350. Great work, thought I'd use them again, and they came out to look at a sump pump, were here less than an hour, and charged $775 to take a piece of insulation out of the pump.”
Pricing inconsistency across jobs: $350 for 2 hours of PEX pipe and sink work vs. $775 for under 1 hour removing insulation from a sump pump — same customer flagged this as pricing made up on the fly.
“Used them twice. The first time they were here for about 2 hours, installed new pipe, pex and connected a sink for $350. Great work, thought I'd use them again, and they came out to look at a sump pump, were here less than an hour, and charged $775 to take a piece of insulation out of the pump.”
Scheduling capacity issues noted: popular enough that work sometimes doesn't get finished in a timely manner for some customers.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Used them twice. The first time they were here, they were here for about 2 hours, installed new pipe, pex and connected a sink for $350. Great work, thought I'd use them again, and they came out to look at a sump pump, were here less than an hour, and charged $775 to take a piece of insulation out of the pump. Feel like they are making prices up on the fly and nearly $800 to unclog a drain when many companies market …”
Positive
“On time and helpful. We will use them again.”
“John and his crew are the best. We had a nasty drain clog that needed immediate attention. Vince was at the house in less than an hour and had the clog cleared not 30 mins later. I appreciate the service and will definitely use them again!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 27 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire AAA Plumbing Doctor Inc?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own AAA Plumbing Doctor Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
AAA Plumbing Doctor Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Louisville · Crandall · Elizabeth