Summers Plumbing Heating & Cooling
Plumber · New Albany, IN · Open 24 hours per Google listing
Our verdict
4.9 stars across 1,040 reviews; same-day HVAC and plumbing installs confirmed with large crews — but 1 reviewer paid $1,309 for a faucet replacement and shower stem repair and found pricing roughly double market rate.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Louisville, KY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
fast_response in 2 of 5 analyzed reviews; same-day install confirmed for HVAC replacement, second-opinion service call offered at no charge
1 cited review
“They came out to give me a second opinion on a furnace problem at no cost. Gave me a good price on a replacement unit and can install it same day. I'm a happy camper.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Long-term repeat customer with 100k+ spend over 10 years cites staff as best and payment flexibility during insurance claims
1 cited review
“I have likely spent over 100k with them over the past 10 years on many many many projects and repairs. The staff is the best and feel like family at this point.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing outlier: $1,309 for two small plumbing jobs (supplied faucet + shower stem), with double service call fees — reviewer advises checking prices first
“Too expensive. We paid $1220 for a kitchen facet replacement and a repair/replacement of stem in shower... With my basic research online local pricing especially of labor, this seemed a very high cost.”
$1,309 charged for faucet replacement + shower stem repair — customer research found pricing ~2x local market; $89 service call fee billed twice for related visit
“Too expensive. We paid $1220 for a kitchen facet replacement and a repair/replacement of stem in shower... With my basic research online local pricing especially of labor, this seemed a very high cost.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I have been doing business with this company both for my personal needs but also for my rental home company. I have likely spent over 100k with them over the past 10 years on many many many projects and repairs. The staff is the best and feel like family at this point. I have had a number of Insurance related issues and they have worked with me to manage payments while I waited for Insurance Checks. I highly …”
“They came out to give me a second opinion on a furnace problem at no cost. Told me what was actually wrong which didn't really matter because the system needed to be replaced anyway. Gave me a good price on a replacement unit and can install it same day. I'm a happy camper”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,040 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Summers Plumbing Heating & Cooling?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Summers Plumbing Heating & Cooling?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Louisville · Crandall · Elizabeth