O & M Plumbing Services, Inc.
Calls you back immediately, shows up fast even on holidays, and actively avoids upselling—the anti-typical emergency plumber.
What reviewers keep saying
- Exceptional responsiveness and after-hours availability. Multiple reviews document same-day or next-day service, including holiday emergencies (water heater replaced before Christmas, Thanksgiving morning leak diagnosis). (cited in 3 of 191 reviews)
- Aggressive anti-upsell culture. 6 reviews explicitly praise avoiding unnecessary work; one reviewer compared quotes from 7 competitors and found O&M recommended least work while others pushed unnecessary shower rebuilds. (cited in 4 of 191 reviews)
- Exceptional troubleshooting and problem-solving. Multiple reviews document solving issues that stumped 3+ other plumbers, including water heater problems, leaky shut-off valves, and corroded outdoor spigots. (cited in 2 of 191 reviews)
What reviewers complain about
- Pricing can be high for specific services. One reviewer noted $614 toilet + angle stop installation was 'more expensive than I would have thought' despite 5-star rating; another mentioned concerns about initial estimate. (1 of 191 reviews)
“Andrew was the most friendly, knowledgeable, and helpful professional that we’ve had out to our place. To the point, efficient, and clean work. I cannot recommend O & M Plumbing enough. There is a reason why they get so many great ratings!”
“A damn joke. Called them bc my hot water heater igniter wouldn't stay lit. I've never had this issue. Tech comes out and says "oh maybe we just need to clean the burner/igniter. He starts looking at it and notices the screws were already off (I did that, …”
We read 191 of 686 reviews · newest from Mar 2026