Prince Plumbing Company
Plumber · Buda, TX
Our verdict
Excellent workmanship and emergency response, but expect pricing 2-3x competitors on routine jobs and occasional follow-up lapses.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 30 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
What reviewers praise
Fast emergency response: Multiple reviewers report same-day or within-the-hour arrival during urgent situations (burst pipes, leaks).
Cited in 3 of the 30 reviews we analyzed.
Installation quality consistently praised: 8+ reviewers specifically commend professional, clean, and seamless installation work on toilets, sinks, and water systems.
1 cited review
“Extremely satisfied with installation, excellent service”
Cited in 6 of the 30 reviews we analyzed — 5 cited reviews not excerpted here.
Knowledgeable staff: Technicians walk customers through problems, explain work needed, and answer questions willingly.
2 cited reviews
“Always willing to answer questions, timely response, reasonable prices”
“Excellent and very prompt service, friendly, fast, knowledgeable”
Cited in 3 of the 30 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Aggressive upselling on repairs: One reviewer was pressured to replace entire toilet ($650-$750) when only a $200-$250 gasket replacement was needed.
Cited in 1 of the 30 reviews we analyzed.
Red flag
Employee conduct concerns: One review alleges dangerous driving behavior by a Prince Plumbing employee with no documented management response.
Cited in 1 of the 30 reviews we analyzed.
Red flag
Unprofessional presentation: One review describes technician arriving with an unprofessional appearance and demeanor during initial consultation.
Cited in 1 of the 30 reviews we analyzed.
Pricing significantly above market: Two separate reviews document estimates 2-3x higher than competitors for identical work ($650-$750 vs $200-$250 for toilet gasket/reseat; $575 vs $320 for multiple disconnects/repairs).
Cited in 2 of the 30 reviews we analyzed.
Inconsistent follow-up: Customer reported manager promised callback after employee conduct complaint but never followed through.
Cited in 1 of the 30 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 30 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Recently a Prince's Plumbing Employee tried to run my car off the road in order to get in front of me. I called and spoke with his manager and he assured me he would talk with him and call me back. I never heard back from him. BEWARE OF their services if this is how they accept behavior from their employees.”
“Not recommended, my toilet is leaking from the bottom, just need to replace the gasket and reseat the toilet, he recommended to replace the tank for $650 or the whole thing for $750! While it should be a $200-$250 routine job”
“I cant hardly say anything about the work they do but felt compelled to post a quote we asked for to do some work. We needed a sink disconnect, dishwasher disconnect, gas stove disconnect, water disconnect on refrigerator, and toilet wax ring replacement. This was the reply "Hi, this Oscar at prince plumbing co. sorry to hear about your leak and mold issue the estimate for the kitchen sink, dishwasher and gas …”
Positive
“A few months ago I had a new water filtration system installed by Prince Plumbing Company, and I am extremely satisfied with the installation Thank you, Prince Plumbing Company, for the excellent service and for making such a positive difference in my home!”
“Prince Plumbing has done fantastic work in several of my rental properties, and I couldn't be more pleased. Their team is consistently professional, reliable, and efficient. Every job, whether big or small, has been handled with the utmost care and expertise. I highly recommend Prince Plumbing for any plumbing needs. Thank you for your outstanding service and dedication!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Should you hire Prince Plumbing Company?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Prince Plumbing Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Buda · Del Valle · San Marcos · Dale