The 15 plumbers serving Cedar Creek, ranked.

What reviewers complain about in Cedar Creek

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

• Austin's Greatest Plumbing — Security concern: one customer reported technician left lockbox with house key completely open and unsecured
• Austin's Greatest Plumbing — Follow-up failure: same customer reported promised callback from plumber about incomplete/unbilled services was not honored initially, though issue was eventually resolved by owners
• Plumber Near Me — One credible 1-star review (from June 2024) reports being charged for a service that was never completed and technician no-show after initial billing. Reviewer states: 'They charged me for not doing anything. They said they were going to come back to do the test and never did. They were harassing me to pay them to later on don't show up.'
• Magic Plumbing ATX — Repipe project complaint: tenant without water for days because crew was understaffed vs the promised 4-5 person team and day-and-a-half timeline.
• Radiant Plumbing, Air Conditioning, & Electrical — High-pressure sales tactics during service calls: one reviewer reported being upsold on a full sewer line replacement ($20k) when the issue was in a city easement and ultimately the city made repairs at no cost; sales rep continued pushing even after customer stated they'd contact the city first
• Radiant Plumbing, Air Conditioning, & Electrical — Follow-up cancellation after negative review posted: customer reported that after leaving a critical review about scheduling, a technician who texted he was en route was then cancelled
• Zoom Drain — Critical service failure with severe consequences and inadequate accountability: technician's work caused $20k+ in water damage to commercial inventory; company refunded initial charge but owner reportedly avoided apologizing, provided minimal follow-up communication, and customer experienced significant mental health impact. This is the only 1-star review among 75 analyzed but describes catastrophic outcome.
• Barrera Plumbing Services LLC — One significant no-show incident from 2010: customer reported being stood up 2 days in a row during water heater emergency with newborn twins, with no callback or communication. Severity: customer was without hot water for one week and took time off work.