Radiant Plumbing, Air Conditioning, & Electrical
Plumber · Cedar Park, TX · Open 24 hours per Google listing
Our verdict
Exceptional emergency response and workmanship, but high pricing and occasional scheduling friction that could delay critical repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Cedar Park, TX · compare all →
Our opinion, based on the 91 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Multiple technicians praised for emergency availability and after-hours responsiveness, including weekend calls during freeze conditions and late-night burst pipe repairs
Cited in 3 of the 91 reviews we analyzed.
Consistent pattern of technicians going above and beyond: fixing issues ahead of schedule, offering same-day solutions, and educating customers on system maintenance
1 cited review
“Fixed issue ahead of schedule, took time to explain”
Cited in 4 of the 91 reviews we analyzed — 3 cited reviews not excerpted here.
High-quality workmanship maintained across plumbing, HVAC, and electrical services with consistent standards noted by multi-year customers
2 cited reviews
“Service and quality of work same high standard across services”
“Excellent service across multiple visits and service types”
Expert diagnostics that solved problems faster than competitors (one review noted 6-day assessment by another company vs. 24-hour diagnosis and repair by Radiant)
Cited in 1 of the 91 reviews we analyzed.
Professional communication and transparency on pricing with multiple options presented before work begins
2 cited reviews
“Transparent about pricing, shared options to resolve issue”
“Company sets benchmark in professionalism from call intake”
Cited in 3 of the 91 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
High-pressure sales tactics during service calls: one reviewer reported being upsold on a full sewer line replacement ($20k) when the issue was in a city easement and ultimately the city made repairs at no cost; sales rep continued pushing even after customer stated they'd contact the city first
Cited in 1 of the 91 reviews we analyzed.
Red flag
Follow-up cancellation after negative review posted: customer reported that after leaving a critical review about scheduling, a technician who texted he was en route was then cancelled
Pricing consistently flagged as high or 'astronomical'—one customer explicitly stated water heater installation felt expensive but paid it anyway; another received $20k/$10k/$5k sewer quotes that city ultimately covered for free
Cited in 2 of the 91 reviews we analyzed.
Scheduling reliability issues including appointment cancellations on the day-of and repeated rescheduling despite promises made over the phone
Keep it in proportion: these concerns are cited in 2 of the 91 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“David is very customer focused- above and beyond. *update 4/22/26. Scheduling nightmares. Promises over the phone are not kept, e.g. as making an appt and then cancelling it day of and then moving the appt you reschedule. This is all while knowing the day the option period is up for my home sale. We all have time for that. It reads as saying whatever will get the customer off of the phone and then let the next rep …”
“Negative 5 stars if I could! Absolute worst experience ever with a service provider! Your high pressure needs based sales system for a service is appalling! I will never use Radiant again and will tell all my neighbors, friends, family, and Clients in the Austin area to avoid your company. The lack of respect by the “Sr Tech”/ High Pressure Sales Rep was so bad. I told your high pressure sales rep I would be …”
“I broke up with Radiant this week. And I do not have one bad experience. Its been multiple issues, over time. One thing I will say right in the beginning is that I feel like the technical team that comes to your house is hard working, kind, and showing signs of burnout and physical breakdown. I feel for them, and my beef is not with them at all. If you hire radiant, here's what to expect: First, they installed a new …”
Positive
“I had an outstanding experience with Jeff Hicks from Radiant Plumbing. Jeff was professional, polite, punctual, and extremely knowledgeable from start to finish. He took the time to thoroughly explain my system in a way that was easy to understand and made sure I knew exactly what the issue was and how he planned to fix it. What truly impressed me was his efficiency and expertise. After another company spent over …”
“Jacob Martin was awesome at his job! We are satisfied with the service he provided on our clogged sink, he is a true professional. We had an appointment at 12pm but instead Radiant was able to come earlier at 8am. We will be reaching out to Radiant in the future! Highly recommend this company for your plumbing needs! Jeff Hicks swung by during the great freeze of 2026! We had a pipe burst under our mobile home and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Radiant Plumbing, Air Conditioning, & Electrical?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Radiant Plumbing, Air Conditioning, & Electrical?
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Nearby: Del Valle · Cedar Park · Buda · Cedar Creek