Juan & Only Plumber
Plumber · Buda, TX
Our verdict
Same-day emergency response with strong workmanship, but one detailed complaint about a technician overselling a $10K unnecessary job warrants caution.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 97 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
What reviewers praise
Exceptional emergency responsiveness: 6 reviews explicitly mention same-day or within-hours arrival, including after-hours calls (late afternoon to evening requests fulfilled same day)
Cited in 6 of the 97 reviews we analyzed.
Transparent, honest pricing approach: 5 reviews highlight no pressure for unnecessary add-ons, fair estimates, and willingness to let customers source materials elsewhere
1 cited review
“Punctual, never pressured to buy expensive products we didn't need.”
Cited in 5 of the 97 reviews we analyzed — 4 cited reviews not excerpted here.
Named technicians (Connor, Robert, Jose, Eric, Joshua, Luis) consistently praised for professionalism, politeness, and clear communication across 15+ reviews
1 cited review
“Connor and Robert are rock stars!”
Cited in 6 of the 97 reviews we analyzed — 5 cited reviews not excerpted here.
Diagnostic expertise and problem-solving: multiple reviews describe thorough root-cause analysis and providing multiple repair options with pros/cons
Cited in 4 of the 97 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
HIGH CONCERN: One detailed, credible complaint (vuK9QySL7iAwBOt06aOE) alleges technician 'Chris' dismissed customer's informed diagnosis without proper investigation and quoted $10K in unnecessary work (rerouting pipes through attic/cabinets) when actual issue was a $100 drain coupler leak. Customer only discovered this after investigating independently. Reviewer explicitly calls them 'scammers' and 'worse than mechanics.' While isolated in 75 reviews, the specificity and stakes (potential $10K overcharge) warrant red flag status.
Cited in 1 of the 97 reviews we analyzed.
One instance of durability issue: job lasted only a few weeks before same problem recurred
“Job only lasted few weeks, same problem continued.”
Keep it in proportion: these concerns are cited in 2 of the 97 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“BEWARE OF SCAMMER!! I had a leak coming from the side of my island kitchen and called out Chris of Juan and only. He was here for about an hour. I told him where I suspected the leak was because I ran a few tests and looked at where the water was coming out of the island. Something Chris didn’t do. I told him what I thought and he told me without looking that the water wouldn’t be where it is if the leak was where I …”
“Job only last for few weeks, the same thing continue”
Positive
“The team from Juan and Only was fantastic. They showed up ready to work and stayed focused on solving the issue without drifting into unrelated tasks or unnecessary add-ons. I really appreciated how honest and straightforward they were. There was no pressure to buy services I didn’t need, just solid, professional work done with care. It’s refreshing to find a company that values integrity and efficiency the way …”
“Jose & Talmage were excellent. I have spent the last week working with a competing company just to get a quote on a job. Jose & Talmage were able to give me a quote and complete the job in the same day. Both were extremely professional and helpful. I would recommend Juan and only plumber to everyone for any plumbing job.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Juan & Only Plumber?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Juan & Only Plumber?
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Find plumbers near you
Juan & Only Plumberisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Del Valle · Cedar Park · Elgin