Underwood Plumbing and Septic
Fast Response
Reviewers confirm quick response
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Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 with no review evidence of pricing mentions—impossible to assess whether estimates are competitive or fair
Trust Score: 0/100 · Based on 92 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 92 Reviews Tell Us
Emergency Response
Consistently fast response and completion: 3 of 5 reviews explicitly mention quick arrival, early arrival, or rapid job completion
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no negative mentions
Pricing fairness dimension scored 0/100 with no review evidence of pricing mentions—impossible to assess whether estimates are competitive or fair
Quality & Professionalism
Strong emergency capability: proved willingness to work Saturdays for septic emergencies with professional handling
Excellent communication and explanation: 4 of 5 reviewers specifically mention clear explanations, answering questions, or friendly demeanor
Professional workmanship with attention to property: one review specifically notes clean work with no mess left behind
Communication
Excellent communication and explanation: 4 of 5 reviewers specifically mention clear explanations, answering questions, or friendly demeanor
Customer reviews
Reviews from Google, Yelp & more
Excellent service! Chad was knowledgeable, professional, and did a great job. I’ll definitely be using Underwood Plumbing for all my future plumbing needs.
He was knowledgeable and friendly. He explained everything well and was finished in no time.
Chad was very helpful, and answered all our questions. They came on a Saturday for an emergency pump and saved the day. Will definitely use again
Chad came out to pump our septic system and absolutely crushed it. From the moment he arrived, he was professional, friendly, and clearly knew exactly what he was doing. He explained the process in a way that actually made sense, answered all my questions without rushing, and got the job done efficiently. What really stood out was how clean and respectful he was of the property—no mess left behind, no hassle, just solid, reliable work. It’s not exactly a glamorous job, but Chad handled it with a great attitude and real expertise. If you need septic service and want someone dependable who won’t waste your time, Chad’s your guy. Highly recommend.
Great service. Showed up early and completed quick. Was very knowledgeable answered all my questions.
Business details
Service area
Based in Mckinney. Serves 9 nearby cities within 20 miles:
Underwood Plumbing and Septic