Blue Moon Plumbing
Plumber · Carrollton, TX · Open 24 hours per Google listing
Our verdict
Perfect 5.0★ across 122 reviews with 0.997 consistency; Gareth and team respond within hours on Saturday mornings for whole-house sewer backups, cover 15 service categories, and 13 reviews cite fast_response.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 92 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response cited 13 of 92 reviews; dispatched same-day for burst pipes during freezes and Saturday morning whole-house sewer backups
3 cited reviews
“Had a pipe burst and gave Blue Moon Plumbing a call for an inspection & quote. Gareth and his team were very quick to respond and dispatch, even during the freeze / icy roads. Gareth quickly diagnosed the issue and offered several solutions w/ different pricing, and Gareth & his team completed the work swiftly.”
“Gareth just cleared a root blockage from my main line after I had a whole house water backup on a Saturday morning. He is so nice and pricing is very reasonable. I highly recommend Blue Moon!”
“Top notch service at very reasonable prices!!! Also fast, professional, and the highest quality work and service you could ask for. I woke up yesterday and had to take a cold shower. After noticing my water heater pilot was out and would not stay lit I knew it was time to get a professional.”
workmanship theme in 16 reviews; faucet replacements come with warranty, water heater pilots diagnosed and replaced same-day with upfront pricing
1 cited review
“Top notch service at very reasonable prices!!! Also fast, professional, and the highest quality work and service you could ask for. I woke up yesterday and had to take a cold shower. After noticing my water heater pilot was out and would not stay lit I knew it was time to get a professional.”
Cited in 2 of the 92 reviews we analyzed — 1 cited review not excerpted here.
water-heater service mentioned 12 times; Gareth walks through entire house pre-winter to identify issues beyond the immediate job
1 cited review
“After much research in our area, we were so lucky to find Blue Moon and their services. They provide affordable and fair pricing for what we needed with our water heater. Both times he's provided service at our house, he's gone above and beyond to walking through the entire house to make sure we were set for the winter.”
Cited in 2 of the 92 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
expensive theme in 2 reviews — no specifics given but noted by 2 separate customers despite overall positive experience
Cited in 1 of the 92 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 92 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“We love Blue Moon Plumbing and highly recommend them. They're knowledgeable, super responsive, and always happy to answer your questions. This is the second time we've had them out, and both times we've had the same 5 star experience. They recently flushed our water heater and fixed our water pressure issues without any hassle. If you need a trustworthy plumber you can actually rely on, these are your guys.”
“Gareth was recommended to me by a dear friend who is a very shrewd business woman. Gareth was communicative, prompt, open to working on a solution to our problem, honest about what needed to be done, and completed the job cheerfully and with utmost efficiency. We had a leaky bathtub faucet that we had attempted to DIY, but ran into a snag. He quickly worked out his schedule to come help us, which was a huge relief …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Should you hire Blue Moon Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Blue Moon Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Blue Moon Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Dallas · Lake Dallas · Mckinney