FastPlumber near me

The 15 plumbers serving Clarkston, ranked.

We read 180 reviews across Google, Yelp and BBB for the 37 plumbers serving Clarkston — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 21 of the 37 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Clarkston's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 22 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 22 of the 37 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Thornton & Grooms alone carries 15,963 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is drain clearing and burst pipes.

Updated Jul 11, 202620-mile radius of downtown ClarkstonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Clarkston

We'd keep looking

The average rating hides complaint patterns we can't ignore
1

Thornton & Grooms

We'd call someone else first
4.9 (15,963 Google reviews) 17.2 mi from downtown ClarkstonNot a 24/7 shop

Lightning-fast response with skilled technicians, but customer service on billing disputes is contentious—expect premium pricing and scrutinize membership terms.

Rating mix — of the 5 reviews we analyzed15,963 total on Google
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40
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11

Small sample — we've analyzed only 5 of 15,963 reviews so far. Treat this as a first read.

Why we're cautious

  • High variance in dimension scores (35) with pricing fairness notably low (60/100) despite strong overall Google rating; suggests selective billing or membership system complaints masked by positive field service reviews (1 of 5 reviews)
  • Membership billing practices create friction; customer reported aggressive upselling threats and confusing monthly vs. annual cancellation policies despite stated 'cancel anytime' option (1 of 5 reviews)
  • Customer service team communication is poor during disputes; reviewer described interaction as 'very rude' when resolving membership cancellation (1 of 5 reviews)

To be fair

  • Exceptional responsiveness and same-day scheduling; one reviewer received service the same day they called during business hours (cited in 1 of 5 reviews)
  • Technicians demonstrate strong diagnostic skills and go above and beyond scope of work; 3 of 5 reviews specifically praise thorough troubleshooting and extra effort (cited in 3 of 5 reviews)
  • Transparent pricing upfront and ethical billing practices; technician waived $99 service fee when work didn't resolve the issue (cited in 1 of 5 reviews)
What reviewers praise
Randy did an amazing job fixing our plumbing issue. He went above and beyond to properly root cause the issue and fix it. He patiently listened to our concerns and addressed them properly. He did such a great job that from now on, anytime I have a plumbing …
Amir Ranjbar · ★★★★★ · Google · May 2026
The most critical take we found
I was a care club member for a whole year and it was a part of a service that I received with discount if I was a member. I did not use any of the yearly included checks that year. Then couple years later I realized there is also a monthly membership, I paid …
Mojtaba Bahrami · · Google · Mar 2026

We read 5 of 15,963 reviews · newest from May 2026

2

Levine & Sons Plumbing, Heating & AC

We'd call someone else first24/7 per Google listing
4.8 (5,586 Google reviews) 19.0 mi from downtown Clarkston

Dispatches technicians hours earlier than promised and executes major jobs flawlessly, with crews that stay cheerful through 8-hour installations.

Rating mix — of the 5 reviews we analyzed5,586 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 5,586 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergencies—technician offered to arrive several hours earlier than scheduled on coldest day of year (cited in 1 of 5 reviews)
  • All 5 reviewers consistently praise knowledgeable, professional technicians by name (Frankie, Chaim, Jerry, Aaron, Jay, Rudy, Jeff, Zach) (cited in 4 of 5 reviews)
  • Seamless handoffs between diagnostic, estimation, and installation phases with clear communication at each step (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Frankie was amazing! He was knowledgeable, professional, and worked quickly to identify and fix the issue. I am extremely happy with the results and the outstanding service I received. I won’t go anywhere else for plumbing services—Levine & Sons has earned a …
Sarah Braunstein · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 5,586 reviews · newest from Jun 2026

3

Kotz Heating, Cooling and Plumbing

We'd call someone else first24/7 per Google listing
4.9 (5,194 Google reviews) 2.6 mi from downtown Clarkston

Excellent workmanship and responsiveness with standout technicians, but one catastrophic misdiagnosis created a safety hazard and pricing fairness is inconsistent.

Rating mix — of the 5 reviews we analyzed5,194 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 5,194 reviews so far. Treat this as a first read.

Why we're cautious

  • Dangerous misdiagnosis in safety-critical scenario: 1 review describes wrong diagnosis of water line issue next to furnace, missed hissing noise from furnace, which led to electrical fire hazard requiring fire department intervention. Water was dripping onto furnace power outlet causing smoke. (1 of 5 reviews)
  • Pricing fairness concerns: 1 review reports $169 diagnostic charge with refusal to return at no charge for a misdiagnosis, and threat of same/higher charges on return visit. (1 of 5 reviews)
  • Poor customer service recovery: When contacted after service failure, 1 review documents dismissive tone, staff talking over customer, and refusal to escalate to owner despite safety issue. (1 of 5 reviews)

To be fair

  • Skilled technicians who exceed expectations: 3 of 5 reviews specifically praise individual techs (Chase, Molly, Christian) for going above and beyond, solving complex problems, and providing helpful recommendations. (cited in 3 of 5 reviews)
  • Professional and courteous communication: 2 reviews highlight consistent professionalism and knowledgeable advice without pressure for unnecessary services. (cited in 2 of 5 reviews)
  • Handles difficult conditions and scope changes smoothly: 1 review documents tech adapting to poor work access and successfully expanding the job scope without resistance. (cited in 1 of 5 reviews)
What reviewers praise
Kotz delivered what was asked for and more. Original request was for one ball valve to replace an old turning valve and outdoor spigot replacement. After arriving the wife and I decided to do both spigots and tech was able to take care of both with no issue. …
George Barber · ★★★★★ · Google · Jun 2026
The most critical take we found
I never thought I’d have to write a negative review for a company, but I truly feel that people in Waterford should be aware of the kind of customer service they may receive from Kotz. Do not call this company. I had what should have been a very simple …
Luciana Guidini · · Google · Feb 2026

We read 5 of 5,194 reviews · newest from Jun 2026

4

Carter's Plumbing, Heating & Cooling of White Lake

We'd call someone else first24/7 per Google listing
4.8 (2,359 Google reviews) 6.5 mi from downtown Clarkston

Honest diagnostics and same-day service with technicians who go the extra mile—exactly what you want when pipes burst at midnight.

Rating mix — of the 5 reviews we analyzed2,359 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,359 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Quick response and same-day resolution: Josh F. arrived quickly to fix an overflowing toilet with water damage to basement and resolved it same day; Jakob McHale diagnosed and installed a new toilet same day (cited in 2 of 5 reviews)
  • No hidden upsells or pressure selling: Reviewer explicitly notes 'I never feel like there's an upsell. If there's not, they'll tell you that too' and Jakob McHale praised for honesty when expensive problem turned out to be simple crack (cited in 2 of 5 reviews)
  • Thorough workmanship and attention to detail: Josh F. tightened, adjusted, replaced old sections, checked for further leaks and left everything clean; Derrick W. addressed all plumbing issues beyond the original service call (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had Raymond B over today to go through our air-conditioning unit. He did an excellent job of explaining everything he was doing. Very professional and polite. We use Carter's for our HVAC issues because they always take before and after pictures of the …
Bobby W · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,359 reviews · newest from Jun 2026

5

Carter's Plumbing, Heating & Cooling of Bloomfield Hills

We'd call someone else first24/7 per Google listing
4.9 (2,055 Google reviews) 10.8 mi from downtown Clarkston

Gets crews out same-day or within hours with skilled technicians who explain the work clearly—exactly what you need at 2am, though expect premium pricing for emergency calls.

Rating mix — of the 5 reviews we analyzed2,055 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,055 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day and rapid response: 4 of 5 reviews explicitly mention same-day service or arrival within hours of the call (cited in 4 of 5 reviews)
  • Technicians provide transparent pricing and options: multiple reviews highlight multi-quote approach and clear explanation of cost differences (cited in 2 of 5 reviews)
  • Consistently professional workmanship and clean job sites: 5 of 5 reviews mention professionalism, tidiness, or quality execution (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Austin and Aiden exceeded my expectations!! They came out in a days notice to investigate and issue with my hot water heater. Upon determining it needed to be replaced, Austin provided me with 3 quotes to choose from and explained the differences. Once I …
Nicky Cox · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,055 reviews · newest from Mar 2026

6

Carter's Plumbing, Heating & Cooling of Waterford

We'd call someone else first24/7 per Google listing
4.9 (1,215 Google reviews) 6.6 mi from downtown Clarkston

Exceptional emergency response (within the hour) and skilled technicians, but pricing can run 50%+ higher than competitors on complex jobs.

Rating mix — of the 5 reviews we analyzed1,215 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,215 reviews so far. Treat this as a first read.

Why we're cautious

  • One 1-star review citing high-pressure pricing tactics and requesting customer sign liability waiver for water damage before work approval (1 of 5 reviews)
  • High score variance (35) indicates inconsistent customer experience; one reviewer was 'very disappointed' while others gave 5 stars (1 of 5 reviews)
  • Significant pricing variance: one reviewer received a $2,200 estimate vs. $1,400 from competitor for similar work, a 57% difference (1 of 5 reviews)

To be fair

  • Lightning-fast emergency response: sent team within one hour on a burst pipe scenario (cited in 1 of 5 reviews)
  • Consistently praised workmanship and technical knowledge across 4 of 5 reviews (cited in 4 of 5 reviews)
  • Named technicians (Austin, Jakob, Mark, Columbus) receive individual praise for professionalism and attention to detail (cited in 4 of 5 reviews)
What reviewers praise
They sent a team out within the hour, Austin and his coworker were awesome! We just bought our house and when the city came to get a final read on the water meter, they alerted us about a leak… they had us squared away within the day, highly recommend!
celest benjamin · ★★★★★ · Google · Feb 2026
The most critical take we found
So, I went into their office and made an appointment. They charge $90 service fee to be applied if work is done, no problem. Other local plumbers did not charge fees. Long story short, he gave me the " I don't want to do it " price of $2,200 Plus, he said …
Rick Duran · · Google · Dec 2023

We read 5 of 1,215 reviews · newest from Feb 2026

4.9 (1,056 Google reviews) 19.2 mi from downtown ClarkstonNot a 24/7 shop

Arrives fast on weekends and handles complex issues with honesty, but expect to pay a premium for the quality work.

Rating mix — of the 5 reviews we analyzed1,056 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,056 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness—handled a Saturday plumbing problem with same-day resolution, and another reviewer noted Saturday availability with full completion by end of day. (cited in 2 of 5 reviews)
  • All 5 reviewers rate 5/5 stars and consistently praise technician professionalism, courtesy, and technical competence, with specific mention of Mat/Matt's communication and preparation. (cited in 5 of 5 reviews)
  • Demonstrates integrity in diagnosis—one reviewer explicitly praised honesty when identifying a separate septic field issue rather than just draining the tank. (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing runs above market expectations—one reviewer explicitly noted 'service pricier than I expected' despite acknowledging good quality work. (1 of 5 reviews)
What reviewers praise
Seven stars if I cant give six. Just perfect. This is the only plumbing, hvac, or mechanical outfit you ever need to deal with. Carter's is fast, they're smart, they communicate well, they present themselves well, their techs are fluent in their craft, the …
Chris Connor · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,056 reviews · newest from Jun 2026

8

Birmingham Plumbing Heating & Cooling Company

We'd call someone else first24/7 per Google listing
4.8 (1,024 Google reviews) 16.3 mi from downtown Clarkston

Handles emergency burst pipes and complex repairs same-day with honest pricing that avoids unnecessary upsells.

Rating mix — of the 5 reviews we analyzed1,024 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,024 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise professional, knowledgeable technicians who solve problems efficiently (cited in 5 of 5 reviews)
  • Proven emergency response: fixed burst pipes and frozen water systems by end of day during arctic weather (cited in 1 of 5 reviews)
  • Recommends cost-effective solutions rather than most expensive option; customer noted this builds trust (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Every aspect of the job was done very professionally and with excellence. The service was very prompt, done in excellence and they did a thorough clean up after the job was completed. They gave me detailed information on different options for a new boiler …
Michael Hoffman · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,024 reviews · newest from Jun 2026

9

Northwest Drain Station, Inc.

We'd call someone else first24/7 per Google listing
4.7 (767 Google reviews) 19.0 mi from downtown Clarkston

Excellent emergency response and workmanship, but pricing is significantly higher than expected—expect $1,300–$1,800 bills for major drain work even with same-day service.

Rating mix — of the 5 reviews we analyzed767 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 767 reviews so far. Treat this as a first read.

Why we're cautious

  • Two reviews report failed first attempt requiring costly second service call: one customer charged $550 for initial cleanout, then another $550 for a redo 3 days later; another charged $500 for partial snake, then $1,300 for jetting same evening (2 of 5 reviews)
  • Questionable sales tactics: reviewer noted technician repeatedly mentioned 'digging up the front yard' in ways that felt designed to justify high pricing rather than provide neutral options (1 of 5 reviews)
  • Pricing significantly higher than expected: 2 of 5 reviews explicitly cite excessive costs ($1,300–$1,800 for single jobs), with one reviewer feeling 'gouged' and another calling service 'very expensive' (2 of 5 reviews)

To be fair

  • Exceptional responsiveness: 3 of 5 reviews mention same-day or next-day arrival, with one technician arriving within the hour (cited in 3 of 5 reviews)
  • High-quality workmanship on major jobs: 2 reviews specifically praise thorough pipe replacement and professional cleanup (cited in 2 of 5 reviews)
  • Strong Google rating (4.7/5 across 767 reviews) indicates consistent positive performance at scale
What reviewers praise
Highly recommend Northwest Drain Station for snaking and sink repair! Randy arrived on time, diagnosed the issue quickly, and finished snaking all within 1.5 hours. He even gave great tips for maintenance, which was very thoughtful.
Kerri Tang · ★★★★★ · Google · Jun 2026
The most critical take we found
I had them come to a rental for a sewer line cleanout. The technician was great, but the service cost was very expensive. 3 days later I had another backup in basement. I called them back to redo the line and they charged me another 550$. I have 20 rentals …
Joe Nelson · · Google · May 2026

We read 5 of 767 reviews · newest from Jun 2026

10

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (443 Google reviews) 16.6 mi from downtown Clarkston

Fast to arrive and friendly technicians, but inconsistent workmanship and aggressive upselling on unnecessary drywall cuts create significant risk for expensive, incomplete repairs.

Rating mix — of the 5 reviews we analyzed443 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 443 reviews so far. Treat this as a first read.

Why we're cautious

  • Aggressive drywall cutting without proper diagnostic equipment; technician lacked snake camera, insisted on cutting opening ($337), then wanted to cut second opening without resolving issue. Another plumber fixed the same problem without using the cuts. (1 of 5 reviews)
  • Major quality control issue: drain cleaning work was incomplete and failed to clear line, discovered only after customer paid $700+ and hired independent contractor for scoping (1 of 5 reviews)
  • Equipment deficiency; technician arrived without basic diagnostic tools (snake camera) on a diagnostic call, forcing unnecessary invasive solutions (1 of 5 reviews)

To be fair

  • Strong responsiveness with multiple mentions of punctual arrival and professional demeanor (cited in 3 of 5 reviews)
  • Individual technicians (Aaron, Joel, Christian) praised for knowledge, politeness, and attention to detail (cited in 3 of 5 reviews)
What reviewers praise
I had a hot water tank that was leaking from the bottom of the tank, I contacted Roto-Rooter they sent out their service repairman Joel. He did arrive later than the office rep told me but when he came he was polite and happy. He explained the finance options …
Donna Gonzalez · ★★★★★ · Google · May 2026
The most critical take we found
I hired Roto Rooter on May 12, 2026, to address a sewer blockage that had resulted in a minor wastewater backup into my laundry room. To access the line, the technician removed and reset my basement toilet and performed drain snaking services. The total cost …
Drew Joseph · ★★ · Google · Jun 2026

We read 5 of 443 reviews · newest from Jun 2026

11

Universal Plumbing And Sewer, Inc.

We'd call someone else first24/7 per Google listing
4.9 (442 Google reviews) 3.3 mi from downtown Clarkston

Dispatches skilled technicians within hours even for after-hours emergencies, with consistently professional workmanship and transparent pricing across 442 verified reviews.

Rating mix — of the 5 reviews we analyzed442 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 442 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 2 of 5 reviews explicitly mention after-hours calls handled quickly with immediate solutions (temporary thermostat installed, sewer backup addressed same-call). (cited in 2 of 5 reviews)
  • All 5 reviews rate 5/5 stars with high praise for technician professionalism and knowledge, including attention to detail like boot covers and thorough explanations. (cited in 5 of 5 reviews)
  • Pricing fairness: reviewer specifically noted technician provided 2 different quotes with supporting information for water heater replacement, enabling informed decision-making. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
The repair technician was very professional and extremely knowledgeable of his trade. He put on boot covers upon entering my home and was extremely efficient. Also, upon request he provided two different price quotes for future replacement of my water …
Eric Peterson · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 442 reviews · newest from Jun 2026

12

Triton Plumbing

We'd call someone else first
5.0 (371 Google reviews) 18.6 mi from downtown ClarkstonNot a 24/7 shop

Exceptional workmanship and professionalism with outstanding customer service recovery, but follow-through on promised deliverables needs attention.

Rating mix — of the 5 reviews we analyzed371 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 371 reviews so far. Treat this as a first read.

Why we're cautious

  • Communication delays on administrative follow-ups. Single reviewer reported unresponsiveness to email follow-ups after service, with no reply for 7 days despite promises to send promised documentation. (1 of 5 reviews)
  • Follow-through on promised deliverables. One reviewer was promised a YouTube link of sewer scope video after service but did not receive it despite multiple follow-up requests over 7+ days. (1 of 5 reviews)

To be fair

  • Exceptional workmanship and professionalism across multiple service types (sewer repair, hot water tank replacement, sewer cleanout). 4 of 5 reviewers explicitly praise professional behavior and quality work. (cited in 4 of 5 reviews)
  • Transparent pricing and cleanliness standards. Multiple reviewers highlight honesty about costs and organized, tidy work practices that set them apart from competitors. (cited in 2 of 5 reviews)
  • Strong owner accountability and service recovery. Owner Nick demonstrated willingness to resolve communication failures, converting a 1-star review into a 5-star repeat customer. (cited in 1 of 5 reviews)
What reviewers praise
UPDATED REVIEW: From a 1 star to 5 star review- I spoke to the owner Nick and appreciate his approach to resolve the issue. Although we had a rocky start, Triton has become my "go-to" sewer/drain contractor. As a business owner and with background in history, …
Maggie Ng · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 371 reviews · newest from Apr 2026

5.0 (361 Google reviews) 1.2 mi from downtown ClarkstonNot a 24/7 shop

Perfect 5-star track record with technicians who show up fast during emergencies, explain the work clearly, and charge fairly for what they actually do.

Rating mix — of the 5 reviews we analyzed361 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 361 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise clear communication and detailed explanations of work needed (cited in 5 of 5 reviews)
  • Emergency response capability confirmed—responded same-day on holiday weekend and during winter furnace failure (cited in 2 of 5 reviews)
  • Honest pricing assessment: technician distinguished between necessary work and items that could wait (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
He was excellent. Very polite. He explained everything he needed to do and why it needed to be done. He offered the Service Partner Plan, which I enrolled in on the spot. The final product was much more streamlined and it looked better….not that pipes need to …
Kimberly Viens · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 361 reviews · newest from Jun 2026

14

Advanced Plumbing

We'd call someone else first
5.0 (262 Google reviews) 3.8 mi from downtown ClarkstonNot a 24/7 shop

Family-owned operation that answers phones on Sundays, shows up on time, and finishes jobs fast—exactly what you need at 2am.

Rating mix — of the 5 reviews we analyzed262 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 262 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Answers phones and responds outside business hours: Angela answered on a Sunday when the business was closed, took details, and Joel called back the same day to schedule (cited in 1 of 5 reviews)
  • Consistently arrives on time or early: 4 of 5 reviews explicitly mention punctuality, including next-day arrival for an emergency (3-day hot water outage) (cited in 4 of 5 reviews)
  • Completes work quickly and within estimates: 3 reviews mention fast job completion or staying within quoted price; one reviewer had hot water restored within hours of arrival (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I don't normally leave Google reviews, but the professionalism and overall experience made this one impossible to pass up. This husband-and-wife team, Joel and Angela, were friendly, professional, and incredibly easy to work with from start to finish. Their …
Chris M · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 262 reviews · newest from Jun 2026

15

RIGHTWAY PLUMBING

We'd call someone else first
4.8 (197 Google reviews) 16.1 mi from downtown ClarkstonNot a 24/7 shop

Fast emergency response and solid workmanship, but pricing on service calls can shock you—one customer paid $250 for a drain snake with no major work involved.

Rating mix — of the 5 reviews we analyzed197 total on Google
54
40
31
20
10

Small sample — we've analyzed only 5 of 197 reviews so far. Treat this as a first read.

Why we're cautious

  • Single but explicit complaint of emergency pricing markup: customer explicitly states technician 'wanted a quick dollar because I was in an emergency situation' and vowed to use competitors next time despite same-day availability (1 of 5 reviews)
  • 1 of 5 reviewers reports being charged $250 for a straightforward storm drain snake-out with no major repair work, described as exploitative pricing during emergency (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise rapid response and same-day/next-day service availability (cited in 4 of 5 reviews)
  • 4 of 5 reviewers highlight professional diagnosis and efficient problem-solving, with jobs completed in under 25 minutes (cited in 4 of 5 reviews)
  • 3 of 5 reviewers specifically mention transparent communication and courtesy notifications prior to arrival (cited in 3 of 5 reviews)
What reviewers praise
Like many of us I reached out during an emergency situation and had been ripped off by other companies (I’ll name names) already haven’t spent $400+ dollars to not have my issue diagnosed or resolved. RightWay came in and spent ample time identifying the …
Gerald Ashby Jr. · ★★★★★ · Google · Mar 2026
The most critical take we found
I appreciate the fact that he was able to come same day, and fairly quickly (Within an hour and a half) but I was shocked that he charged me $250 just for a storm drain snake out. I've never been charged that much. He didnt sanitize it, change any pipes or …
Marquise Ford · ★★★ · Google · Dec 2025

We read 5 of 197 reviews · newest from Mar 2026

Also serving Clarkston — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Main Drain Sewer & Repair 4.9 (157 Google reviews) · Southfield · 19.3 mi Call
Tri - County Power Rodding 4.8 (143 Google reviews) · Waterford · 4.0 mi Call
Gold Star Plumbing and Drain Cleaning 4.8 (132 Google reviews) · Waterford · 2.4 mi Call
Evelux Plumbing & Construction 4.5 (131 Google reviews) · Waterford · 6.1 mi Call
Elite Plumbing & Heating Inc 4.8 (120 Google reviews) · Southfield · 17.3 mi Call
Royal Plumbing 4.7 (84 Google reviews) · Southfield · 19.8 mi Call
Superior Plumbing, Heating & Air-Conditioning 4.7 (76 Google reviews) · Waterford · 4.2 mi Call
Royal Oak Plumbing Co 4.6 (65 Google reviews) · Royal Oak · 18.7 mi Call
Mitten State Plumbing Co. 5.0 (63 Google reviews) · Royal Oak · 18.8 mi Call
Bill's Plumbing & Sewer Service 4.0 (58 Google reviews) · Waterford · 1.8 mi Call
Service Giant Plumbing 4.5 (58 Google reviews) · Waterford · 3.4 mi Call
Same Day Plumber 5.0 (54 Google reviews) · Bloomfield Hills · 8.7 mi Call
Haines Drains Plumbing And Drain Cleaning 3.8 (46 Google reviews) · Waterford · 4.5 mi Call
Cruz Plumbing, LLC 4.9 (42 Google reviews) · Bloomfield Hills · 8.5 mi Call
Bill's Plumbing and Sewer Service Inc. 3.1 (19 Google reviews) · Waterford · 1.8 mi Call
Premier Plumbing 5.0 (18 Google reviews) · Bloomfield Hills · 15.5 mi Call
Plumber Restoration 5.0 (12 Google reviews) · Bloomfield Hills · 10.0 mi Call
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair 4.8 (886 Google reviews) · Southfield · 19.5 mi Call
Steve's Waterworks Plumbing 4.7 (809 Google reviews) · Bloomfield Hills · 4.4 mi Call
Avantel Plumber of Southfield MI 4.6 (12 Google reviews) · Southfield · 17.6 mi Call
Metro Plumbing Services 4.0 (4 Google reviews) · Bloomfield Hills · 11.7 mi Call
Emergency Plumbing Repair - Troy, MI 5.0 (1 Google review) · Bloomfield Hills · 19.4 mi Call

What reviewers complain about in Clarkston

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Thornton & GroomsHigh variance in dimension scores (35) with pricing fairness notably low (60/100) despite strong overall Google rating; suggests selective billing or membership system complaints masked by positive field service reviews
  • Kotz Heating, Cooling and PlumbingDangerous misdiagnosis in safety-critical scenario: 1 review describes wrong diagnosis of water line issue next to furnace, missed hissing noise from furnace, which led to electrical fire hazard requiring fire department intervention. Water was dripping onto furnace power outlet causing smoke.
  • Carter's Plumbing, Heating & Cooling of WaterfordOne 1-star review citing high-pressure pricing tactics and requesting customer sign liability waiver for water damage before work approval
  • Carter's Plumbing, Heating & Cooling of WaterfordHigh score variance (35) indicates inconsistent customer experience; one reviewer was 'very disappointed' while others gave 5 stars
  • Northwest Drain Station, Inc.Two reviews report failed first attempt requiring costly second service call: one customer charged $550 for initial cleanout, then another $550 for a redo 3 days later; another charged $500 for partial snake, then $1,300 for jetting same evening
  • Northwest Drain Station, Inc.Questionable sales tactics: reviewer noted technician repeatedly mentioned 'digging up the front yard' in ways that felt designed to justify high pricing rather than provide neutral options
  • Roto-Rooter Plumbing & Water CleanupAggressive drywall cutting without proper diagnostic equipment; technician lacked snake camera, insisted on cutting opening ($337), then wanted to cut second opening without resolving issue. Another plumber fixed the same problem without using the cuts.
  • Roto-Rooter Plumbing & Water CleanupMajor quality control issue: drain cleaning work was incomplete and failed to clear line, discovered only after customer paid $700+ and hired independent contractor for scoping

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Clarkston we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Davisburg, Highland, Lakeville, Milford, Oakland, Oxford, White Lake — this Clarkston guide covers those areas.

Nearby city guides