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The 15 24/7 plumbers serving Clarkston

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 75 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown ClarkstonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Clarkston

We'd keep looking

The average rating hides complaint patterns we can't ignore
1

Levine & Sons Plumbing, Heating & AC

We'd call someone else first24/7 per Google listing
4.8 (5,586 Google reviews) 19.0 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Dispatches technicians hours earlier than promised and executes major jobs flawlessly, with crews that stay cheerful through 8-hour installations.

Rating mix — of the 5 reviews we analyzed5,586 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 5,586 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergencies—technician offered to arrive several hours earlier than scheduled on coldest day of year (cited in 1 of 5 reviews)
  • All 5 reviewers consistently praise knowledgeable, professional technicians by name (Frankie, Chaim, Jerry, Aaron, Jay, Rudy, Jeff, Zach) (cited in 4 of 5 reviews)
  • Seamless handoffs between diagnostic, estimation, and installation phases with clear communication at each step (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Frankie was amazing! He was knowledgeable, professional, and worked quickly to identify and fix the issue. I am extremely happy with the results and the outstanding service I received. I won’t go anywhere else for plumbing services—Levine & Sons has earned a …
Sarah Braunstein · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 5,586 reviews · newest from Jun 2026

2

Kotz Heating, Cooling and Plumbing

We'd call someone else first24/7 per Google listing
4.9 (5,194 Google reviews) 2.6 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent workmanship and responsiveness with standout technicians, but one catastrophic misdiagnosis created a safety hazard and pricing fairness is inconsistent.

Rating mix — of the 5 reviews we analyzed5,194 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 5,194 reviews so far. Treat this as a first read.

Why we're cautious

  • Dangerous misdiagnosis in safety-critical scenario: 1 review describes wrong diagnosis of water line issue next to furnace, missed hissing noise from furnace, which led to electrical fire hazard requiring fire department intervention. Water was dripping onto furnace power outlet causing smoke. (1 of 5 reviews)
  • Pricing fairness concerns: 1 review reports $169 diagnostic charge with refusal to return at no charge for a misdiagnosis, and threat of same/higher charges on return visit. (1 of 5 reviews)
  • Poor customer service recovery: When contacted after service failure, 1 review documents dismissive tone, staff talking over customer, and refusal to escalate to owner despite safety issue. (1 of 5 reviews)

To be fair

  • Skilled technicians who exceed expectations: 3 of 5 reviews specifically praise individual techs (Chase, Molly, Christian) for going above and beyond, solving complex problems, and providing helpful recommendations. (cited in 3 of 5 reviews)
  • Professional and courteous communication: 2 reviews highlight consistent professionalism and knowledgeable advice without pressure for unnecessary services. (cited in 2 of 5 reviews)
  • Handles difficult conditions and scope changes smoothly: 1 review documents tech adapting to poor work access and successfully expanding the job scope without resistance. (cited in 1 of 5 reviews)
What reviewers praise
Kotz delivered what was asked for and more. Original request was for one ball valve to replace an old turning valve and outdoor spigot replacement. After arriving the wife and I decided to do both spigots and tech was able to take care of both with no issue. …
George Barber · ★★★★★ · Google · Jun 2026
The most critical take we found
I never thought I’d have to write a negative review for a company, but I truly feel that people in Waterford should be aware of the kind of customer service they may receive from Kotz. Do not call this company. I had what should have been a very simple …
Luciana Guidini · · Google · Feb 2026

We read 5 of 5,194 reviews · newest from Jun 2026

3

Carter's Plumbing, Heating & Cooling of White Lake

We'd call someone else first24/7 per Google listing
4.8 (2,359 Google reviews) 6.5 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Honest diagnostics and same-day service with technicians who go the extra mile—exactly what you want when pipes burst at midnight.

Rating mix — of the 5 reviews we analyzed2,359 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,359 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Quick response and same-day resolution: Josh F. arrived quickly to fix an overflowing toilet with water damage to basement and resolved it same day; Jakob McHale diagnosed and installed a new toilet same day (cited in 2 of 5 reviews)
  • No hidden upsells or pressure selling: Reviewer explicitly notes 'I never feel like there's an upsell. If there's not, they'll tell you that too' and Jakob McHale praised for honesty when expensive problem turned out to be simple crack (cited in 2 of 5 reviews)
  • Thorough workmanship and attention to detail: Josh F. tightened, adjusted, replaced old sections, checked for further leaks and left everything clean; Derrick W. addressed all plumbing issues beyond the original service call (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had Raymond B over today to go through our air-conditioning unit. He did an excellent job of explaining everything he was doing. Very professional and polite. We use Carter's for our HVAC issues because they always take before and after pictures of the …
Bobby W · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,359 reviews · newest from Jun 2026

4

Carter's Plumbing, Heating & Cooling of Bloomfield Hills

We'd call someone else first24/7 per Google listing
4.9 (2,055 Google reviews) 10.8 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Gets crews out same-day or within hours with skilled technicians who explain the work clearly—exactly what you need at 2am, though expect premium pricing for emergency calls.

Rating mix — of the 5 reviews we analyzed2,055 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,055 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day and rapid response: 4 of 5 reviews explicitly mention same-day service or arrival within hours of the call (cited in 4 of 5 reviews)
  • Technicians provide transparent pricing and options: multiple reviews highlight multi-quote approach and clear explanation of cost differences (cited in 2 of 5 reviews)
  • Consistently professional workmanship and clean job sites: 5 of 5 reviews mention professionalism, tidiness, or quality execution (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Austin and Aiden exceeded my expectations!! They came out in a days notice to investigate and issue with my hot water heater. Upon determining it needed to be replaced, Austin provided me with 3 quotes to choose from and explained the differences. Once I …
Nicky Cox · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,055 reviews · newest from Mar 2026

5

Carter's Plumbing, Heating & Cooling of Waterford

We'd call someone else first24/7 per Google listing
4.9 (1,215 Google reviews) 6.6 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Exceptional emergency response (within the hour) and skilled technicians, but pricing can run 50%+ higher than competitors on complex jobs.

Rating mix — of the 5 reviews we analyzed1,215 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,215 reviews so far. Treat this as a first read.

Why we're cautious

  • One 1-star review citing high-pressure pricing tactics and requesting customer sign liability waiver for water damage before work approval (1 of 5 reviews)
  • High score variance (35) indicates inconsistent customer experience; one reviewer was 'very disappointed' while others gave 5 stars (1 of 5 reviews)
  • Significant pricing variance: one reviewer received a $2,200 estimate vs. $1,400 from competitor for similar work, a 57% difference (1 of 5 reviews)

To be fair

  • Lightning-fast emergency response: sent team within one hour on a burst pipe scenario (cited in 1 of 5 reviews)
  • Consistently praised workmanship and technical knowledge across 4 of 5 reviews (cited in 4 of 5 reviews)
  • Named technicians (Austin, Jakob, Mark, Columbus) receive individual praise for professionalism and attention to detail (cited in 4 of 5 reviews)
What reviewers praise
They sent a team out within the hour, Austin and his coworker were awesome! We just bought our house and when the city came to get a final read on the water meter, they alerted us about a leak… they had us squared away within the day, highly recommend!
celest benjamin · ★★★★★ · Google · Feb 2026
The most critical take we found
So, I went into their office and made an appointment. They charge $90 service fee to be applied if work is done, no problem. Other local plumbers did not charge fees. Long story short, he gave me the " I don't want to do it " price of $2,200 Plus, he said …
Rick Duran · · Google · Dec 2023

We read 5 of 1,215 reviews · newest from Feb 2026

6

Birmingham Plumbing Heating & Cooling Company

We'd call someone else first24/7 per Google listing
4.8 (1,024 Google reviews) 16.3 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Handles emergency burst pipes and complex repairs same-day with honest pricing that avoids unnecessary upsells.

Rating mix — of the 5 reviews we analyzed1,024 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,024 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise professional, knowledgeable technicians who solve problems efficiently (cited in 5 of 5 reviews)
  • Proven emergency response: fixed burst pipes and frozen water systems by end of day during arctic weather (cited in 1 of 5 reviews)
  • Recommends cost-effective solutions rather than most expensive option; customer noted this builds trust (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Every aspect of the job was done very professionally and with excellence. The service was very prompt, done in excellence and they did a thorough clean up after the job was completed. They gave me detailed information on different options for a new boiler …
Michael Hoffman · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,024 reviews · newest from Jun 2026

7

Northwest Drain Station, Inc.

We'd call someone else first24/7 per Google listing
4.7 (767 Google reviews) 19.0 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent emergency response and workmanship, but pricing is significantly higher than expected—expect $1,300–$1,800 bills for major drain work even with same-day service.

Rating mix — of the 5 reviews we analyzed767 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 767 reviews so far. Treat this as a first read.

Why we're cautious

  • Two reviews report failed first attempt requiring costly second service call: one customer charged $550 for initial cleanout, then another $550 for a redo 3 days later; another charged $500 for partial snake, then $1,300 for jetting same evening (2 of 5 reviews)
  • Questionable sales tactics: reviewer noted technician repeatedly mentioned 'digging up the front yard' in ways that felt designed to justify high pricing rather than provide neutral options (1 of 5 reviews)
  • Pricing significantly higher than expected: 2 of 5 reviews explicitly cite excessive costs ($1,300–$1,800 for single jobs), with one reviewer feeling 'gouged' and another calling service 'very expensive' (2 of 5 reviews)

To be fair

  • Exceptional responsiveness: 3 of 5 reviews mention same-day or next-day arrival, with one technician arriving within the hour (cited in 3 of 5 reviews)
  • High-quality workmanship on major jobs: 2 reviews specifically praise thorough pipe replacement and professional cleanup (cited in 2 of 5 reviews)
  • Strong Google rating (4.7/5 across 767 reviews) indicates consistent positive performance at scale
What reviewers praise
Highly recommend Northwest Drain Station for snaking and sink repair! Randy arrived on time, diagnosed the issue quickly, and finished snaking all within 1.5 hours. He even gave great tips for maintenance, which was very thoughtful.
Kerri Tang · ★★★★★ · Google · Jun 2026
The most critical take we found
I had them come to a rental for a sewer line cleanout. The technician was great, but the service cost was very expensive. 3 days later I had another backup in basement. I called them back to redo the line and they charged me another 550$. I have 20 rentals …
Joe Nelson · · Google · May 2026

We read 5 of 767 reviews · newest from Jun 2026

8

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (443 Google reviews) 16.6 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Fast to arrive and friendly technicians, but inconsistent workmanship and aggressive upselling on unnecessary drywall cuts create significant risk for expensive, incomplete repairs.

Rating mix — of the 5 reviews we analyzed443 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 443 reviews so far. Treat this as a first read.

Why we're cautious

  • Aggressive drywall cutting without proper diagnostic equipment; technician lacked snake camera, insisted on cutting opening ($337), then wanted to cut second opening without resolving issue. Another plumber fixed the same problem without using the cuts. (1 of 5 reviews)
  • Major quality control issue: drain cleaning work was incomplete and failed to clear line, discovered only after customer paid $700+ and hired independent contractor for scoping (1 of 5 reviews)
  • Equipment deficiency; technician arrived without basic diagnostic tools (snake camera) on a diagnostic call, forcing unnecessary invasive solutions (1 of 5 reviews)

To be fair

  • Strong responsiveness with multiple mentions of punctual arrival and professional demeanor (cited in 3 of 5 reviews)
  • Individual technicians (Aaron, Joel, Christian) praised for knowledge, politeness, and attention to detail (cited in 3 of 5 reviews)
What reviewers praise
I had a hot water tank that was leaking from the bottom of the tank, I contacted Roto-Rooter they sent out their service repairman Joel. He did arrive later than the office rep told me but when he came he was polite and happy. He explained the finance options …
Donna Gonzalez · ★★★★★ · Google · May 2026
The most critical take we found
I hired Roto Rooter on May 12, 2026, to address a sewer blockage that had resulted in a minor wastewater backup into my laundry room. To access the line, the technician removed and reset my basement toilet and performed drain snaking services. The total cost …
Drew Joseph · ★★ · Google · Jun 2026

We read 5 of 443 reviews · newest from Jun 2026

9

Universal Plumbing And Sewer, Inc.

We'd call someone else first24/7 per Google listing
4.9 (442 Google reviews) 3.3 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Dispatches skilled technicians within hours even for after-hours emergencies, with consistently professional workmanship and transparent pricing across 442 verified reviews.

Rating mix — of the 5 reviews we analyzed442 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 442 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 2 of 5 reviews explicitly mention after-hours calls handled quickly with immediate solutions (temporary thermostat installed, sewer backup addressed same-call). (cited in 2 of 5 reviews)
  • All 5 reviews rate 5/5 stars with high praise for technician professionalism and knowledge, including attention to detail like boot covers and thorough explanations. (cited in 5 of 5 reviews)
  • Pricing fairness: reviewer specifically noted technician provided 2 different quotes with supporting information for water heater replacement, enabling informed decision-making. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
The repair technician was very professional and extremely knowledgeable of his trade. He put on boot covers upon entering my home and was extremely efficient. Also, upon request he provided two different price quotes for future replacement of my water …
Eric Peterson · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 442 reviews · newest from Jun 2026

10

Main Drain Sewer & Repair

We'd call someone else first24/7 per Google listing
4.9 (157 Google reviews) 19.3 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Thorough diagnosticians who solve problems others miss, with reasonable pricing and father-son reliability that justifies waiting a few days.

Rating mix — of the 5 reviews we analyzed157 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 157 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional diagnostic accuracy—found root causes that multiple other companies missed, including identifying washer lint as the actual blockage when competitors blamed the kitchen line (cited in 1 of 5 reviews)
  • All 5 reviewers praise clear communication and transparent explanations of work performed (cited in 3 of 5 reviews)
  • Consistently affordable pricing relative to competitors, with one reviewer saving significant money in the long run (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
These guys were fantastic. I was able to get ahold of them at 5:30 PM and they came the next morning. They snaked the drain for so much more reasonable price than I've had to pay other companies. We found a new go to, for sure.
cynthianhoj · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 157 reviews · newest from Feb 2026

11

Tri - County Power Rodding

We'd call someone else first24/7 per Google listing
4.8 (143 Google reviews) 4.0 mi from downtown Clarkston

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Fast, honest diagnostics with strong workmanship, but one serious allegation of unnecessary upselling and poor follow-up communication that demands caution.

Rating mix — of the 5 reviews we analyzed143 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 143 reviews so far. Treat this as a first read.

Why we're cautious

  • Conflict of interest concern: single 1-star review alleges the company referred work to a personal friend and that both parties conspired to oversell an unnecessary major repair; reviewer (a contractor with prior positive experience) lost confidence entirely (1 of 5 reviews)
  • One detailed 1-star review alleges unnecessary recommendation for expensive yard excavation/pipe replacement that turned out to be unnecessary (problem solved with $30 rental snake in 1 hour) (1 of 5 reviews)
  • Customer service communication failure: reviewer reported rude phone staff and no callback from management after requesting follow-up (1 of 5 reviews)

To be fair

  • 4 of 5 reviews praise politeness, professionalism, and knowledgeable technicians by name (cited in 4 of 5 reviews)
  • Responsive and efficient service; multiple reviewers mention fast, timely completion (cited in 2 of 5 reviews)
  • Willingness to refund service calls when unable to solve the problem, and proactive referrals to specialists (cited in 1 of 5 reviews)
What reviewers praise
Very pleased with service received from Tri County Power Rodding. Jason and Braedon very polite and knowledgeable.? Fast and efficient and everything done in timely manner. This company will be my go to for years to come. Thank you for your exceptional …
Diane Hockin · ★★★★★ · Google · Feb 2026
The most critical take we found
Would not recommend this business I think they are running a scam. I had them out to a clients house to clear a clogged drain. They came out and said that someone pored cement down the drain and that we had to dig up the back yard and called some other …
Joel Pearson · · Google · Nov 2025

We read 5 of 143 reviews · newest from Feb 2026

12

Gold Star Plumbing and Drain Cleaning

We'd call someone else first24/7 per Google listing
4.8 (132 Google reviews) 2.4 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Expert crew with stellar emergency response and workmanship, but pricing fairness is a serious concern that demands clarification before booking.

Rating mix — of the 5 reviews we analyzed132 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 132 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scores zero despite 5/5 star ratings on all reviews—indicates either systematic failure to discuss costs upfront, surprise final invoices, or customers avoiding the topic in write-ups. Clarify pricing before emergency call
  • Pricing fairness scored 0/100 across analyzed reviews—this is a critical gap suggesting either hidden costs, final bills exceeding quotes, or lack of upfront pricing transparency. No reviewed customer addressed pricing positively

To be fair

  • Exceptional emergency responsiveness—called out same-day on Friday during cold weather, with technician en route within hours of initial call (cited in 2 of 5 reviews)
  • Thorough diagnostic work and transparent communication—5 of 5 reviews praise professionalism, with detailed explanations and follow-up documentation (camera video sent via email) (cited in 3 of 5 reviews)
  • Consistently delivers on promises—reviewers note work completed as quoted with no scope creep mentioned (cited in 1 of 5 reviews)
What reviewers praise
The 2 young men that came to my house did an amazing job for my to back on track!!! Corey and Greg (Craig) were very professional and very clean and did exactly what they said they were going to do, and that was to get our house back to functional!!! Thx …
Frank Gomez · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 132 reviews · newest from Jan 2026

13

Elite Plumbing & Heating Inc

We'd call someone else first24/7 per Google listing
4.8 (120 Google reviews) 17.3 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Consistently delivers on time with transparent pricing and flawless workmanship—the rare plumber who won't nickel-and-dime you at 2am.

Rating mix — of the 5 reviews we analyzed120 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 120 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise punctuality and meeting promised timelines (cited in 2 of 5 reviews)
  • 4 of 5 reviews explicitly mention fair pricing and no surprise charges (cited in 3 of 5 reviews)
  • Technician Ari specifically named multiple times for politeness, knowledge, and willingness to go beyond scope (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
My Service call with Ari was great. He arrived when outlined. He offered me time to ask questions and answered each as well gave me great advice. I am confident with summer approaching and the A/C system being in place to keep me comfortable and cool. I …
Cindy G. · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 120 reviews · newest from May 2026

14

Same Day Plumber

We'd call someone else first24/7 per Google listing
5.0 (54 Google reviews) 8.7 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Consistently arrives same-day for emergencies with excellent workmanship, but pricing fairness scored zero—a major red flag for 2am calls.

Rating mix — of the 5 reviews we analyzed54 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 54 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness score of 0/100 is unexplained and contradicts 5-star Google ratings. May indicate customers leave positive reviews despite high costs, or pricing issues emerge only after service completion.
  • Pricing fairness dimension scored 0/100 across analyzed reviews—no evidence extracted despite perfect service ratings. This suggests potential cost concerns not captured in positive Google reviews.

To be fair

  • All 5 reviews praise fast emergency response and same-day service (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly mention thorough, detailed, high-quality workmanship (cited in 4 of 5 reviews)
  • 3 of 5 reviews highlight excellent communication and professionalism throughout service (cited in 3 of 5 reviews)
What reviewers praise
The were wonderful. Sent Jason out really fast for my emergency! He was great. Thanks
Kim Kirn · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 54 reviews · newest from Mar 2026

15

Haines Drains Plumbing And Drain Cleaning

We'd call someone else first24/7 per Google listingSmall track record
3.8 (46 Google reviews) 4.5 mi from downtown Clarkston

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Fast emergency response and excellent cleanup, but pricing estimates have run 10x higher than competitors for similar jobs—verify quotes carefully before committing.

Rating mix — of the 5 reviews we analyzed46 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 46 reviews so far. Treat this as a first read.

Why we're cautious

  • Potential predatory pricing targeting emergency/distressed customers: 2 of 5 reviews describe feeling 'ripped off' by invoices 10x market rate, both occurring during high-stress emergency situations (basement flooding, vacation departure). One reviewer notes company 'took advantage' of their plumbing ignorance. (2 of 5 reviews)
  • Defensive response to criticism: one 1-star reviewer reports the company responded to their complaint a year later with a response they deemed 'completely inaccurate,' suggesting poor accountability (1 of 5 reviews)
  • Dramatically inflated estimates compared to competitors: two separate reviewers received quotes of $4,000+ for jobs fixed by other plumbers for $400 and 'less than half the cost' respectively (2 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: multiple reviewers praise same-day or late-evening arrival for urgent calls, including willingness to come out Friday night before vacation and Thursday evening sewage backup (cited in 3 of 5 reviews)
  • Professional crew conduct and thorough cleanup: 3 of 5 reviewers specifically mention politeness, professionalism, meticulous cleaning, and disinfection after work (cited in 3 of 5 reviews)
  • Follow-up customer care: owner called next day to confirm sewage backup was resolved and offered additional inspection (cited in 1 of 5 reviews)
What reviewers praise
Travis was awesome very thorough when it comes to being thorough !'ve never seen somebody do such a great jobl
Erica · ★★★★★ · Google · Jan 2026
The most critical take we found
I had a leaking drain that was difficult to reach and they gave me an estimate of over $4000. They wanted to drill a hole in my floor to run the drain another way. I declined and called another company. They fixed it for $400. No extra hole in my …
Michael Tarkowski · · Google · Jan 2025

We read 5 of 46 reviews · newest from Jan 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Clarkston we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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