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Triton Plumbing

Royal Oak, MI
5(371 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

1 concern

Communication delays on administrative follow ups. Single reviewer reported unresponsiveness to email follow ups after service, with no reply for 7 days despite promises to send promised documentation.

Trust Score: 0/100 · Based on 371 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 371 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

Follow-through on promised deliverables. One reviewer was promised a YouTube link of sewer scope video after service but did not receive it despite multiple follow-up requests over 7+ days.

Communication delays on administrative follow ups. Single reviewer reported unresponsiveness to email follow ups after service, with no reply for 7 days despite promises to send promised documentation.

Quality & Professionalism

Exceptional workmanship and professionalism across multiple service types (sewer repair, hot water tank replacement, sewer cleanout). 4 of 5 reviewers explicitly praise professional behavior and quality work.

Transparent pricing and cleanliness standards. Multiple reviewers highlight honesty about costs and organized, tidy work practices that set them apart from competitors.

Thorough explanations and customer education. Reviewers report detailed walkthroughs of work and clear communication about what to expect.

Communication

Strong owner accountability and service recovery. Owner Nick demonstrated willingness to resolve communication failures, converting a 1-star review into a 5-star repeat customer.

Thorough explanations and customer education. Reviewers report detailed walkthroughs of work and clear communication about what to expect.

Respect for Your Home

Transparent pricing and cleanliness standards. Multiple reviewers highlight honesty about costs and organized, tidy work practices that set them apart from competitors.

Pricing

Transparent pricing and cleanliness standards. Multiple reviewers highlight honesty about costs and organized, tidy work practices that set them apart from competitors.

Clean & ProfessionalGood Communicator24/7 Verified by ReviewsRespects Your Home

Customer reviews

Reviews from Google, Yelp & more

M
Maggie Ng

UPDATED REVIEW: From a 1 star to 5 star review- I spoke to the owner Nick and appreciate his approach to resolve the issue. Although we had a rocky start, Triton has become my "go-to" sewer/drain contractor. As a business owner and with background in history, I understand mistakes happen. I respect and value a businesses ability to resolve and take accountability for any mistake and I felt that Nick did exactly that. Since the original review, I've worked with Triton many times and plan to continue to do so. ORIGINAL REVIEW: I called triton for a quote because we knew the issue and did not want to spend more for another diagnosis. They insisted this is their procedure and charged $200+ for a sewer scope and explained this would go towards the repair work needed if we went with them so we agreed. Date of service was 2/23/2026 and I never received the USB because the iPad and system was not cooperating but was assured I would receive a YouTube link. I never received a link of the sewer scope as promised. 3/3/2026- followed up via email and was told Nick was working on it. 3/5/2026- followed up again with no response. I’m writing this review on 3/10/2026 and still haven’t heard back. I would not recommend this company and strongly encourage anyone to seek alternate plumbers in the area.

M
Maggie Ng

Great experience with their team from scheduling to completion. They send an email once appointment is scheduled and another text when the plumber/tech is on the way. By the cleanest and most organizer plumbers I have worked with- their van is always tidy and the plumbers make the effort to keep the path they use inside clean and clean up the work area as well. I appreciate their thoroughness and transparency in pricing. After working with so many different plumbers and trades, I'd strongly recommend them.

A
Amanda McCombs

Triton reconnected my sewer line to the main and replaced a significant portion of the line that ran under the street. Every single person I interacted with was very kind, patient, and professional. They were very thorough in their assessment and took their time to explain every step in great detail, including helping me understand what to anticipate the day of the big repair. They were respectful and did a wonderful job! I highly recommend Triton and would not hesitate to reach out to them again for my plumbing needs in the future.

D
DarrylO

Triton Plumbing did another excellent job at my house today. This time they replaced my hot water tank. Quick and easy to setup appointment and Jason was very professional while doing the job. Highly recommended Triton for all of your plumbing needs.

L
Laura Ochenski

These guys are great! They were honest about everything! They did great work and it was a pleasure to have them on our side! Thanks for the sewer clean out! I so appreciate Nick, Jason and John! You’ll be my first call in the future!

Business details

Phone
(248) 520-0322
Address
1307 E Maple Rd, Troy, MI 48083, USA
Hours
Varies — check website

Service area

Based in Royal Oak. Serves 22 nearby cities within 20 miles:

Last updated June 30, 2026 · Data from Google Reviews
0

Triton Plumbing

5.0$
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