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Royal Oak Plumbing Co

Royal Oak, MI
4.6(65 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

Critical service failure on blockage diagnosis: Plumber attributed persistent backup to city issue without proper internal investigation, and customer reported belongings/flooring damage from repeated failures after company visits.

Trust Score: 0/100 · Based on 65 reviews

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How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 65 Reviews Tell Us

Emergency Response

Exceptional emergency responsiveness: 4 of 5 reviews highlight quick callbacks and rapid arrival, with one customer reporting 15-minute response time and sub-30-minute resolution.

Emergency and same-day calls

What To Watch Out For

Diagnostic failures on complex blockages: Single 1-star review documents repeated service calls (2 visits over 3 weeks) that failed to resolve basement blockage, resulting in 3 floods, with plumber declining to use camera diagnostics.

Critical service failure on blockage diagnosis: Plumber attributed persistent backup to city issue without proper internal investigation, and customer reported belongings/flooring damage from repeated failures after company visits.

Communication

Exceptional emergency responsiveness: 4 of 5 reviews highlight quick callbacks and rapid arrival, with one customer reporting 15-minute response time and sub-30-minute resolution.

Diagnostic failures on complex blockages: Single 1-star review documents repeated service calls (2 visits over 3 weeks) that failed to resolve basement blockage, resulting in 3 floods, with plumber declining to use camera diagnostics.

Pricing

Pricing integrity: 3 reviews explicitly praise fair quotes and willingness to honor estimates even when unforeseen issues arise; one customer noted ROP undercut a competitor's $1000+ quote.

Fast ResponderFair Pricing24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
Conor Smith

I had a really great experience with royal oak plumbing throughout the entire process from getting my quote to completion of job. I had to pleasure if dealing with Jim, Troy, and Joe. I was given a very reasonable quote for the job after receiving several other unreasonable quotes. They honored their quote even after running into some unforseen issues. They were honest, polite, professional, knowledgeable. I can't say enough good things about those guys. I will be recommending them to anyone who asks.

G
G G

I hired Royal Oak Plumbing Company to replace and install a sewer injection pump in my home. From the first text message to the installation day, they were transparent and responsive. I’m extremely satisfied with their workmanship and how friendly they were during the visit. The work was completed on schedule and explained clearly. I highly recommend them for plumbing services.

J
James Rogers

We've been using Royal Oak Plumbing for at least a dozen years, maybe longer. In all those years they have never let us down. They always get back to us when we call and are always able to accommodate our needs. They are efficient and always take care of what's needed. There were several times when it wasn't of a real problem and they handled it gratis. The bigger problems they handled and it didn't break the bank. The guys are wonderful people: friendly, kind, CLEAN, hard workers, and they know what they are doing. We are very grateful for their service. Thank you Royal Oak Plumbing.

M
Mary Saltsman

RO Plumbing has been out twice in the past 3 weeks to fix a blockage in our basement. We still have water backed up in our laundry room and basement shower- Joe insisted he's done his job and welcomed us to contact another company to do the job instead. With no camera offered, not sure how any company can properly diagnose or fix a blockage issue. They keep insisting it's a city issue when clearly, there is something internally not being addressed while my belongings and flooring continue to take the hit when this problem resurfaces. 3rd flood in 3 weeks after 2 visits from this company.

H
Heidi Hawkins

After having a poor experience somewhere else we asked the Clawson community who they recommended and the overwhelming response was Royal Oak Plumbing and they were 100% right! We’ve worked with ROP twice now and both experiences have been fantastic. The first time they fixed a problem in a fraction of the cost and time compared to another company. The other company couldn’t fix the issue and wanted to charge over $1000 in additional work. We called ROP shortly after and they were honest, much more reasonable in pricing, and fixed the issue in less than an hour. The second time working with them has been just as good. They called back quickly, came by within 15 minutes, knew the exact problem just from our description, gave us an upfront estimate, and fixed the issue in less than 30 minutes. The speed, care, and dedication to their work is above and beyond expectations and we will definitely contact them again for our future plumbing needs.

Business details

Phone
(248) 588-7712
Address
810 N Rochester Rd, Clawson, MI 48017, USA
Hours
Varies — check website

Service area

Based in Royal Oak. Serves 24 nearby cities within 20 miles:

Last updated June 30, 2026 · Data from Google Reviews
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Royal Oak Plumbing Co

4.6$
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