Universal Plumbing And Sewer, Inc.
Plumber · Waterford, MI · Open 24 hours per Google listing
Our verdict
Dispatches skilled technicians within hours even for after-hours emergencies, with consistently professional workmanship and transparent pricing across 442 verified reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 2 of 5 reviews explicitly mention after-hours calls handled quickly with immediate solutions (temporary thermostat installed, sewer backup addressed same-call).
1 cited review
“Andrew arrived very quickly and walked us through every step.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviews rate 5/5 stars with high praise for technician professionalism and knowledge, including attention to detail like boot covers and thorough explanations.
3 cited reviews
“Provided two different price quotes with supporting information.”
“Andrew arrived very quickly and walked us through every step.”
“Drew and crew did awesome job with dry well, no more flooding.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Pricing fairness: reviewer specifically noted technician provided 2 different quotes with supporting information for water heater replacement, enabling informed decision-making.
1 cited review
“Provided two different price quotes with supporting information.”
Handles complex multi-system work reliably: one reviewer had technician redo water and gas lines, repair crawl space pipes, and install refrigerator line, returning for future work.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“The repair technician was very professional and extremely knowledgeable of his trade. He put on boot covers upon entering my home and was extremely efficient. Also, upon request he provided two different price quotes for future replacement of my water heater along with supporting information. I would certainly use this company again.”
“We needed urgent assistance because our A.C. and thermostat had both stopped working—on an 85° day, of course. Andrew arrived very quickly and walked us through every step of the process. He identified the issue right away: a dead thermostat (friendly tip—avoid Ecobee). Since this was an after‑hours emergency call, he installed a temporary thermostat so we could have cool air again. What started as a stressful …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 442 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Universal Plumbing And Sewer, Inc.?
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Find plumbers near you
Universal Plumbing And Sewer, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Clarkston · Southfield · Leonard · Sterling Heights