Cruz Plumbing, LLC
Plumber · Bloomfield Hills, MI · Open 24 hours per Google listing
Our verdict
Answers the phone with a real person, shows up fast for water heater emergencies, and explains everything clearly—exactly what you need at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise rapid response and same-day/emergency availability, with multiple mentions of arriving 'right out' or within hours of call
3 cited reviews
“could be right out, installed within couple hours”
“came right out, replaced in no time, fantastic job”
“expert work, fair pricing and quick availability”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviews highlight clear communication and explanation of options/problems, with reviewers noting technicians 'walked us through' solutions
2 cited reviews
“walked us through options and best route to fix”
“expert work, fair pricing and quick availability”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviews rate workmanship as excellent, with specific praise for water heater replacement speed and quality
2 cited reviews
“could be right out, installed within couple hours”
“came right out, replaced in no time, fantastic job”
Directly contrasts with AI voicemail competitors mentioned negatively; reviewer explicitly praised getting a real person (Bobby) on the phone
1 cited review
“could be right out, installed within couple hours”
Fair pricing noted explicitly in 1 review as 'very fair pricing' with no overages or billing complaints across all 5 reviews
1 cited review
“expert work, fair pricing and quick availability”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Last Saturday afternoon I arrived at my elderly parents home to find their water heater had failed and flooded the basement. Luckily there was no real damage but locating an emergency plumber proved to be a challenge. I made quite a few calls to plumbing companies and only heard an AI generated voice on the other end which was very frustrating. Then I contacted Cruz Plumbing and discussed the problem with Bobby who …”
“I wasn’t sure what was going on w my plumbing, was backing up. Aiden came right over an ran his camera and shared what it might be. He fast courteous gave me some direction of what I needed to do. Highly recommend Cruz plumbing to anyone looking for great service!!! 5 stars all the way!!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Find plumbers near you
Cruz Plumbing, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hartland · Clarkston · Atlas · Southfield