Superior Plumbing, Heating & Air-Conditioning
Plumber · Waterford, MI
Our verdict
Owner Kevin personally responds to emergencies and won't nickel-and-dime you—replaces entire water heaters at leak-repair prices and skips charges for phone diagnostics.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Transparent pricing with no upselling: 3 reviewers explicitly praise fair costs and refusal to overcharge on replacements and installations
2 cited reviews
“All for the same price as the leak repair cost.”
“They stayed late to make sure i had heat.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Owner Kevin provides free remote diagnostics and phone support for frozen pipes and malfunctioning systems, sometimes declining payment
1 cited review
“walked me through how to resolve a frozen pipe problem”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Stays late or works holidays to restore essential services (heat on winter nights, water heater 2 days before Christmas)
2 cited reviews
“All for the same price as the leak repair cost.”
“They stayed late to make sure i had heat.”
All 5 reviews are 5-star ratings with 76 Google reviews averaging 4.7/5, indicating consistent satisfaction across a large sample
4 cited reviews
“All for the same price as the leak repair cost.”
“friendly, on time & did a great job!”
“walked me through how to resolve a frozen pipe problem”
“They stayed late to make sure i had heat.”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I have used superior for both my furnace and water heater replacements. They are people of their word. The most amazing service call was 2 days before Christmas. I had a water leak at the heater tank. After trying to get the valve off the tank it was discovered that it was frozen and could not be removed! So guess what.. he went to home depot with me and I bought a new tank and he installed it for me. All for the …”
“Kevin & Diego fixed a plumbing issue for us-they were friendly, on time & did a great job! They went above & beyond to get the job done right & we appreciate their help.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 76 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Find plumbers near you
Superior Plumbing, Heating & Air-Conditioningisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Clarkston · Southfield · Hartland · Sterling Heights