FastPlumber near me

The 15 plumbers serving Leonard, ranked.

For the 20 plumbers working within 20 miles of Leonard, we read 99 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 10 of the 20 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.8, 2 below 4.0), but the depth behind them varies: 11 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 12 of the 20 companies have one — it's flagged below with their exact words. One number worth knowing: Kotz Heating, Cooling and Plumbing alone carries 5,194 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is drain clearing and burst pipes.

Updated Jul 11, 202620-mile radius of downtown LeonardHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

We'd keep looking

The average rating hides complaint patterns we can't ignore
1

Kotz Heating, Cooling and Plumbing

We'd call someone else first24/7 per Google listing
4.9 (5,194 Google reviews) 16.0 mi from downtown Leonard

Excellent workmanship and responsiveness with standout technicians, but one catastrophic misdiagnosis created a safety hazard and pricing fairness is inconsistent.

Rating mix — of the 5 reviews we analyzed5,194 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 5,194 reviews so far. Treat this as a first read.

Why we're cautious

  • Dangerous misdiagnosis in safety-critical scenario: 1 review describes wrong diagnosis of water line issue next to furnace, missed hissing noise from furnace, which led to electrical fire hazard requiring fire department intervention. Water was dripping onto furnace power outlet causing smoke. (1 of 5 reviews)
  • Pricing fairness concerns: 1 review reports $169 diagnostic charge with refusal to return at no charge for a misdiagnosis, and threat of same/higher charges on return visit. (1 of 5 reviews)
  • Poor customer service recovery: When contacted after service failure, 1 review documents dismissive tone, staff talking over customer, and refusal to escalate to owner despite safety issue. (1 of 5 reviews)

To be fair

  • Skilled technicians who exceed expectations: 3 of 5 reviews specifically praise individual techs (Chase, Molly, Christian) for going above and beyond, solving complex problems, and providing helpful recommendations. (cited in 3 of 5 reviews)
  • Professional and courteous communication: 2 reviews highlight consistent professionalism and knowledgeable advice without pressure for unnecessary services. (cited in 2 of 5 reviews)
  • Handles difficult conditions and scope changes smoothly: 1 review documents tech adapting to poor work access and successfully expanding the job scope without resistance. (cited in 1 of 5 reviews)
What reviewers praise
Kotz delivered what was asked for and more. Original request was for one ball valve to replace an old turning valve and outdoor spigot replacement. After arriving the wife and I decided to do both spigots and tech was able to take care of both with no issue. …
George Barber · ★★★★★ · Google · Jun 2026
The most critical take we found
I never thought I’d have to write a negative review for a company, but I truly feel that people in Waterford should be aware of the kind of customer service they may receive from Kotz. Do not call this company. I had what should have been a very simple …
Luciana Guidini · · Google · Feb 2026

We read 5 of 5,194 reviews · newest from Jun 2026

2

Carter's Plumbing, Heating & Cooling of Bloomfield Hills

We'd call someone else first24/7 per Google listing
4.9 (2,055 Google reviews) 17.0 mi from downtown Leonard

Gets crews out same-day or within hours with skilled technicians who explain the work clearly—exactly what you need at 2am, though expect premium pricing for emergency calls.

Rating mix — of the 5 reviews we analyzed2,055 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,055 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day and rapid response: 4 of 5 reviews explicitly mention same-day service or arrival within hours of the call (cited in 4 of 5 reviews)
  • Technicians provide transparent pricing and options: multiple reviews highlight multi-quote approach and clear explanation of cost differences (cited in 2 of 5 reviews)
  • Consistently professional workmanship and clean job sites: 5 of 5 reviews mention professionalism, tidiness, or quality execution (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Austin and Aiden exceeded my expectations!! They came out in a days notice to investigate and issue with my hot water heater. Upon determining it needed to be replaced, Austin provided me with 3 quotes to choose from and explained the differences. Once I …
Nicky Cox · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,055 reviews · newest from Mar 2026

3

Carter's Plumbing, Heating & Cooling of Waterford

We'd call someone else first24/7 per Google listing
4.9 (1,215 Google reviews) 19.2 mi from downtown Leonard

Exceptional emergency response (within the hour) and skilled technicians, but pricing can run 50%+ higher than competitors on complex jobs.

Rating mix — of the 5 reviews we analyzed1,215 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,215 reviews so far. Treat this as a first read.

Why we're cautious

  • One 1-star review citing high-pressure pricing tactics and requesting customer sign liability waiver for water damage before work approval (1 of 5 reviews)
  • High score variance (35) indicates inconsistent customer experience; one reviewer was 'very disappointed' while others gave 5 stars (1 of 5 reviews)
  • Significant pricing variance: one reviewer received a $2,200 estimate vs. $1,400 from competitor for similar work, a 57% difference (1 of 5 reviews)

To be fair

  • Lightning-fast emergency response: sent team within one hour on a burst pipe scenario (cited in 1 of 5 reviews)
  • Consistently praised workmanship and technical knowledge across 4 of 5 reviews (cited in 4 of 5 reviews)
  • Named technicians (Austin, Jakob, Mark, Columbus) receive individual praise for professionalism and attention to detail (cited in 4 of 5 reviews)
What reviewers praise
They sent a team out within the hour, Austin and his coworker were awesome! We just bought our house and when the city came to get a final read on the water meter, they alerted us about a leak… they had us squared away within the day, highly recommend!
celest benjamin · ★★★★★ · Google · Feb 2026
The most critical take we found
So, I went into their office and made an appointment. They charge $90 service fee to be applied if work is done, no problem. Other local plumbers did not charge fees. Long story short, he gave me the " I don't want to do it " price of $2,200 Plus, he said …
Rick Duran · · Google · Dec 2023

We read 5 of 1,215 reviews · newest from Feb 2026

4

Universal Plumbing And Sewer, Inc.

We'd call someone else first24/7 per Google listing
4.9 (442 Google reviews) 16.0 mi from downtown Leonard

Dispatches skilled technicians within hours even for after-hours emergencies, with consistently professional workmanship and transparent pricing across 442 verified reviews.

Rating mix — of the 5 reviews we analyzed442 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 442 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 2 of 5 reviews explicitly mention after-hours calls handled quickly with immediate solutions (temporary thermostat installed, sewer backup addressed same-call). (cited in 2 of 5 reviews)
  • All 5 reviews rate 5/5 stars with high praise for technician professionalism and knowledge, including attention to detail like boot covers and thorough explanations. (cited in 5 of 5 reviews)
  • Pricing fairness: reviewer specifically noted technician provided 2 different quotes with supporting information for water heater replacement, enabling informed decision-making. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
The repair technician was very professional and extremely knowledgeable of his trade. He put on boot covers upon entering my home and was extremely efficient. Also, upon request he provided two different price quotes for future replacement of my water …
Eric Peterson · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 442 reviews · newest from Jun 2026

5

Triton Plumbing

We'd call someone else first
5.0 (371 Google reviews) 19.8 mi from downtown LeonardNot a 24/7 shop

Exceptional workmanship and professionalism with outstanding customer service recovery, but follow-through on promised deliverables needs attention.

Rating mix — of the 5 reviews we analyzed371 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 371 reviews so far. Treat this as a first read.

Why we're cautious

  • Communication delays on administrative follow-ups. Single reviewer reported unresponsiveness to email follow-ups after service, with no reply for 7 days despite promises to send promised documentation. (1 of 5 reviews)
  • Follow-through on promised deliverables. One reviewer was promised a YouTube link of sewer scope video after service but did not receive it despite multiple follow-up requests over 7+ days. (1 of 5 reviews)

To be fair

  • Exceptional workmanship and professionalism across multiple service types (sewer repair, hot water tank replacement, sewer cleanout). 4 of 5 reviewers explicitly praise professional behavior and quality work. (cited in 4 of 5 reviews)
  • Transparent pricing and cleanliness standards. Multiple reviewers highlight honesty about costs and organized, tidy work practices that set them apart from competitors. (cited in 2 of 5 reviews)
  • Strong owner accountability and service recovery. Owner Nick demonstrated willingness to resolve communication failures, converting a 1-star review into a 5-star repeat customer. (cited in 1 of 5 reviews)
What reviewers praise
UPDATED REVIEW: From a 1 star to 5 star review- I spoke to the owner Nick and appreciate his approach to resolve the issue. Although we had a rocky start, Triton has become my "go-to" sewer/drain contractor. As a business owner and with background in history, …
Maggie Ng · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 371 reviews · newest from Apr 2026

5.0 (361 Google reviews) 15.9 mi from downtown LeonardNot a 24/7 shop

Perfect 5-star track record with technicians who show up fast during emergencies, explain the work clearly, and charge fairly for what they actually do.

Rating mix — of the 5 reviews we analyzed361 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 361 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise clear communication and detailed explanations of work needed (cited in 5 of 5 reviews)
  • Emergency response capability confirmed—responded same-day on holiday weekend and during winter furnace failure (cited in 2 of 5 reviews)
  • Honest pricing assessment: technician distinguished between necessary work and items that could wait (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
He was excellent. Very polite. He explained everything he needed to do and why it needed to be done. He offered the Service Partner Plan, which I enrolled in on the spot. The final product was much more streamlined and it looked better….not that pipes need to …
Kimberly Viens · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 361 reviews · newest from Jun 2026

7

Advanced Plumbing

We'd call someone else first
5.0 (262 Google reviews) 13.6 mi from downtown LeonardNot a 24/7 shop

Family-owned operation that answers phones on Sundays, shows up on time, and finishes jobs fast—exactly what you need at 2am.

Rating mix — of the 5 reviews we analyzed262 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 262 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Answers phones and responds outside business hours: Angela answered on a Sunday when the business was closed, took details, and Joel called back the same day to schedule (cited in 1 of 5 reviews)
  • Consistently arrives on time or early: 4 of 5 reviews explicitly mention punctuality, including next-day arrival for an emergency (3-day hot water outage) (cited in 4 of 5 reviews)
  • Completes work quickly and within estimates: 3 reviews mention fast job completion or staying within quoted price; one reviewer had hot water restored within hours of arrival (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I don't normally leave Google reviews, but the professionalism and overall experience made this one impossible to pass up. This husband-and-wife team, Joel and Angela, were friendly, professional, and incredibly easy to work with from start to finish. Their …
Chris M · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 262 reviews · newest from Jun 2026

8

Tri - County Power Rodding

We'd call someone else first24/7 per Google listing
4.8 (143 Google reviews) 18.0 mi from downtown Leonard

Fast, honest diagnostics with strong workmanship, but one serious allegation of unnecessary upselling and poor follow-up communication that demands caution.

Rating mix — of the 5 reviews we analyzed143 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 143 reviews so far. Treat this as a first read.

Why we're cautious

  • Conflict of interest concern: single 1-star review alleges the company referred work to a personal friend and that both parties conspired to oversell an unnecessary major repair; reviewer (a contractor with prior positive experience) lost confidence entirely (1 of 5 reviews)
  • One detailed 1-star review alleges unnecessary recommendation for expensive yard excavation/pipe replacement that turned out to be unnecessary (problem solved with $30 rental snake in 1 hour) (1 of 5 reviews)
  • Customer service communication failure: reviewer reported rude phone staff and no callback from management after requesting follow-up (1 of 5 reviews)

To be fair

  • 4 of 5 reviews praise politeness, professionalism, and knowledgeable technicians by name (cited in 4 of 5 reviews)
  • Responsive and efficient service; multiple reviewers mention fast, timely completion (cited in 2 of 5 reviews)
  • Willingness to refund service calls when unable to solve the problem, and proactive referrals to specialists (cited in 1 of 5 reviews)
What reviewers praise
Very pleased with service received from Tri County Power Rodding. Jason and Braedon very polite and knowledgeable.? Fast and efficient and everything done in timely manner. This company will be my go to for years to come. Thank you for your exceptional …
Diane Hockin · ★★★★★ · Google · Feb 2026
The most critical take we found
Would not recommend this business I think they are running a scam. I had them out to a clients house to clear a clogged drain. They came out and said that someone pored cement down the drain and that we had to dig up the back yard and called some other …
Joel Pearson · · Google · Nov 2025

We read 5 of 143 reviews · newest from Feb 2026

9

Gold Star Plumbing and Drain Cleaning

We'd call someone else first24/7 per Google listing
4.8 (132 Google reviews) 18.1 mi from downtown Leonard

Expert crew with stellar emergency response and workmanship, but pricing fairness is a serious concern that demands clarification before booking.

Rating mix — of the 5 reviews we analyzed132 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 132 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scores zero despite 5/5 star ratings on all reviews—indicates either systematic failure to discuss costs upfront, surprise final invoices, or customers avoiding the topic in write-ups. Clarify pricing before emergency call
  • Pricing fairness scored 0/100 across analyzed reviews—this is a critical gap suggesting either hidden costs, final bills exceeding quotes, or lack of upfront pricing transparency. No reviewed customer addressed pricing positively

To be fair

  • Exceptional emergency responsiveness—called out same-day on Friday during cold weather, with technician en route within hours of initial call (cited in 2 of 5 reviews)
  • Thorough diagnostic work and transparent communication—5 of 5 reviews praise professionalism, with detailed explanations and follow-up documentation (camera video sent via email) (cited in 3 of 5 reviews)
  • Consistently delivers on promises—reviewers note work completed as quoted with no scope creep mentioned (cited in 1 of 5 reviews)
What reviewers praise
The 2 young men that came to my house did an amazing job for my to back on track!!! Corey and Greg (Craig) were very professional and very clean and did exactly what they said they were going to do, and that was to get our house back to functional!!! Thx …
Frank Gomez · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 132 reviews · newest from Jan 2026

10

Evelux Plumbing & Construction

We'd call someone else first
4.5 (131 Google reviews) 17.8 mi from downtown LeonardNot a 24/7 shop

Perfect 5/5 across all reviews with fast emergency response times and transparent pricing—reliably dispatches crews within hours for basement floods and burst pipes.

Rating mix — of the 5 reviews we analyzed131 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 131 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: Multiple reviewers report quick arrival for urgent issues like basement water and burst pipes (cited in 2 of 5 reviews)
  • Transparent, competitive pricing: Provided lowest estimate compared to competitors for major work (cited in 1 of 5 reviews)
  • Professional crew consistency: 4 of 5 reviews specifically praise worker professionalism and friendliness by name (Cody, Julie, Mike) (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I highly recommend this company! They provided the lowest estimate for my sprinkler system's backflow assembly installation and testing. Cody was friendly, professional, and did a great job.
Inseop Kim · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 131 reviews · newest from May 2026

11
4.7 (76 Google reviews) 17.7 mi from downtown LeonardNot a 24/7 shop

Owner Kevin personally responds to emergencies and won't nickel-and-dime you—replaces entire water heaters at leak-repair prices and skips charges for phone diagnostics.

Rating mix — of the 5 reviews we analyzed76 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 76 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Transparent pricing with no upselling: 3 reviewers explicitly praise fair costs and refusal to overcharge on replacements and installations (cited in 3 of 5 reviews)
  • Owner Kevin provides free remote diagnostics and phone support for frozen pipes and malfunctioning systems, sometimes declining payment (cited in 2 of 5 reviews)
  • Stays late or works holidays to restore essential services (heat on winter nights, water heater 2 days before Christmas) (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I have used superior for both my furnace and water heater replacements. They are people of their word. The most amazing service call was 2 days before Christmas. I had a water leak at the heater tank. After trying to get the valve off the tank it was …
Paul Weiland · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 76 reviews · newest from May 2026

12

Mitten State Plumbing Co.

We'd call someone else first
5.0 (63 Google reviews) 19.4 mi from downtown LeonardNot a 24/7 shop

Technicians arrive on time and diagnose fast, with multiple mentions of a standout tech named Shane and consistently clean, professional service.

Rating mix — of the 5 reviews we analyzed63 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 63 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast diagnosis and efficient work—4 of 5 reviews explicitly praise quick problem-solving and same-visit completion (cited in 4 of 5 reviews)
  • Punctuality and reliability—3 of 5 reviewers mention on-time arrival and dependability, with 2 specifically naming technician Shane as exceptional (cited in 3 of 5 reviews)
  • Professional cleanup and courtesy—3 of 5 reviews highlight technicians wearing booties, cleaning up after work, and treating homes/businesses respectfully (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
My experience with mitten state plumbing was top notch service. they were able to take care of my issues quickly. Thank you raine for the recommendation, so glad you were able to point me in the right direction to help my daughter she loved the service.
Larry Hughes · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 63 reviews · newest from May 2026

13

Bill's Plumbing & Sewer Service

We'd call someone else first
4.0 (58 Google reviews) 16.8 mi from downtown LeonardNot a 24/7 shop

Exceptional craftsmanship and fair pricing when they show up, but responsiveness is wildly inconsistent—some jobs done same-day, others left customers without toilets for days.

Rating mix — of the 5 reviews we analyzed58 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 58 reviews so far. Treat this as a first read.

Why we're cautious

  • No-shows on promised appointments: Multiple instances of company stating they would arrive but failing to show (December 30th sewage emergency left unaddressed despite repeated assurances) (1 of 5 reviews)
  • Critical service gaps during emergencies: 2 of 5 reviews describe scenarios where customers with non-functional sewage/plumbing were abandoned without resolution or clear communication (2 of 5 reviews)
  • Inadequate initial inspection: Technician failed to properly diagnose sewage backup issue on first visit, wasting 2 days and preventing customer from finding alternative solution (1 of 5 reviews)

To be fair

  • Master-level workmanship: 2 of 5 reviewers specifically praised quality of installations and attention to detail (cited in 2 of 5 reviews)
  • Fair pricing: 2 reviewers explicitly noted reasonable or competitive costs (cited in 2 of 5 reviews)
  • Fast response on some jobs: Water heater replacement completed same-day (8am call, 2pm finish) (cited in 1 of 5 reviews)
What reviewers praise
Called them to replace an old kitchen sink drain service that failed. Their friendly; professional staff accommodated me and scheduled the job very quickly. They retired the old drain and installed an all new drain service. Jason and his partner were nothing …
Bilbo Swaggins · ★★★★★ · Google · Dec 2025
The most critical take we found
This company is absolutely terrible. They were called on December 30th about sewage coming up in the one bathroom in the house. They kept saying they were coming out. One of the residents is in cancer remission. We are reporting them to the county. DO NOT …
Becky Lapratt · · Google · Jan 2026

We read 5 of 58 reviews · newest from Jan 2026

14

Service Giant Plumbing

We'd call someone else first
4.5 (58 Google reviews) 17.8 mi from downtown LeonardNot a 24/7 shop

Strong workmanship and fast service when they show up, but communication and reliability issues cost them—one no-show and poor drain work created serious friction.

Rating mix — of the 5 reviews we analyzed58 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 58 reviews so far. Treat this as a first read.

Why we're cautious

  • No-show on scheduled appointment with no proactive notification—customer had to call to chase down status after 2-hour window expired (1 of 5 reviews)
  • Communication score of 57/100 reflects pattern: one reviewer reported being left hanging without status updates during missed appointment (1 of 5 reviews)
  • One review documents poor diagnostic work (drain snaking that didn't address root cause, backup recurred next day) (1 of 5 reviews)

To be fair

  • 4 of 5 reviews praise speed and efficiency, with jobs completed within an hour to same-day resolution (cited in 4 of 5 reviews)
  • 3 of 5 reviews highlight professionalism and willingness to go extra mile (purchasing missing part, 6+ hour basement work, detailed explanations) (cited in 3 of 5 reviews)
  • Pricing rated as fair; one review explicitly notes 'very reasonably priced' for complex drain replacement work (cited in 1 of 5 reviews)
What reviewers praise
Very professional. Bryan and his buddy came out and had everything done within an hour. I'm quite pleased with the service. I'm holding onto the business card because I will definitely reach out to this company again should I have plumbing issues in the …
DENISE · ★★★★★ · Google · Apr 2026
The most critical take we found
I found Brian to be a very nice person but he & his assistant did a really poor job calling themselves snaking out my laundry room drain…not touching the main drain…next day backup continued…I scheduled an appointment for them to come back out the next …
Raine Curry · · Google · Sep 2025

We read 5 of 58 reviews · newest from Apr 2026

15

Same Day Plumber

We'd call someone else first24/7 per Google listing
5.0 (54 Google reviews) 12.7 mi from downtown Leonard

Consistently arrives same-day for emergencies with excellent workmanship, but pricing fairness scored zero—a major red flag for 2am calls.

Rating mix — of the 5 reviews we analyzed54 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 54 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness score of 0/100 is unexplained and contradicts 5-star Google ratings. May indicate customers leave positive reviews despite high costs, or pricing issues emerge only after service completion.
  • Pricing fairness dimension scored 0/100 across analyzed reviews—no evidence extracted despite perfect service ratings. This suggests potential cost concerns not captured in positive Google reviews.

To be fair

  • All 5 reviews praise fast emergency response and same-day service (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly mention thorough, detailed, high-quality workmanship (cited in 4 of 5 reviews)
  • 3 of 5 reviews highlight excellent communication and professionalism throughout service (cited in 3 of 5 reviews)
What reviewers praise
The were wonderful. Sent Jason out really fast for my emergency! He was great. Thanks
Kim Kirn · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 54 reviews · newest from Mar 2026

Also serving Leonard — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Haines Drains Plumbing And Drain Cleaning 3.8 (46 Google reviews) · Waterford · 19.5 mi Call
Bill's Plumbing and Sewer Service Inc. 3.1 (19 Google reviews) · Waterford · 16.8 mi Call
Plumber Restoration 5.0 (12 Google reviews) · Bloomfield Hills · 17.8 mi Call
Steve's Waterworks Plumbing 4.7 (809 Google reviews) · Bloomfield Hills · 19.4 mi Call
Metro Plumbing Services 4.0 (4 Google reviews) · Bloomfield Hills · 18.6 mi Call

What reviewers complain about in Leonard

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Kotz Heating, Cooling and PlumbingDangerous misdiagnosis in safety-critical scenario: 1 review describes wrong diagnosis of water line issue next to furnace, missed hissing noise from furnace, which led to electrical fire hazard requiring fire department intervention. Water was dripping onto furnace power outlet causing smoke.
  • Carter's Plumbing, Heating & Cooling of WaterfordOne 1-star review citing high-pressure pricing tactics and requesting customer sign liability waiver for water damage before work approval
  • Carter's Plumbing, Heating & Cooling of WaterfordHigh score variance (35) indicates inconsistent customer experience; one reviewer was 'very disappointed' while others gave 5 stars
  • Triton PlumbingCommunication delays on administrative follow-ups. Single reviewer reported unresponsiveness to email follow-ups after service, with no reply for 7 days despite promises to send promised documentation.
  • Tri - County Power RoddingConflict of interest concern: single 1-star review alleges the company referred work to a personal friend and that both parties conspired to oversell an unnecessary major repair; reviewer (a contractor with prior positive experience) lost confidence entirely
  • Gold Star Plumbing and Drain CleaningPricing fairness dimension scores zero despite 5/5 star ratings on all reviews—indicates either systematic failure to discuss costs upfront, surprise final invoices, or customers avoiding the topic in write-ups. Clarify pricing before emergency call
  • Bill's Plumbing & Sewer ServiceNo-shows on promised appointments: Multiple instances of company stating they would arrive but failing to show (December 30th sewage emergency left unaddressed despite repeated assurances)
  • Bill's Plumbing & Sewer ServiceCritical service gaps during emergencies: 2 of 5 reviews describe scenarios where customers with non-functional sewage/plumbing were abandoned without resolution or clear communication

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Leonard we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Dryden, Goodrich, Metamora, Ortonville, Romeo — this Leonard guide covers those areas.

Nearby city guides