Roto-Rooter Plumbing & Water Cleanup
Fast Response
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24/7 Verified
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Unknown
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No significant concerns in reviews
Trust Score: 0/100 · Based on 1650 reviews
Solid pickOur Verdict
#11 of 13 in Lawrenceville, GA
- Emergency and same-day calls
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1650 Reviews Tell Us
Emergency Response
Russell arrived ahead of schedule and completed same-day diagnosis with solution scheduled next business day — including a New Year's Eve business emergency handled considerately around client flow.
After-hours call response confirmed — dispatched 2 technicians (moisture + plumbing) within an hour of a call made past operating hours; both techs answered all questions thoroughly.
Fast drain recovery with clear communication — Narcis arrived quickly for a dropped-item sink drain emergency, worked efficiently, and completed the job to the customer's satisfaction.
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
After-hours call response confirmed — dispatched 2 technicians (moisture + plumbing) within an hour of a call made past operating hours; both techs answered all questions thoroughly.
Communication
Fast drain recovery with clear communication — Narcis arrived quickly for a dropped-item sink drain emergency, worked efficiently, and completed the job to the customer's satisfaction.
Customer reviews
Reviews from Google, Yelp & more
I had a problem dropping something down my sink drain and I had to quickly find somebody to fix it. Roto Rooter company responded very quickly and the work was superb. Mr Narcis Ciceu was very friendly, polite, was on time, he was efficient, and he works very quickly! He did a very great job and I appreciate the help! I’ll be coming back to this company when I need them in the future!
Russell did an excellent job servicing my unit. He was prompt and even ahead of schedule. No fuss, and no hassle. I definitely recommend Roto-Rooter and especially Russel. Great work.
Russell was very professional and very knowledgeable about the problem we were dealing with. Explained everything in great detail. Had the problem solved in a timely manner. Very helpful and pleasant experience with him. Will use him again if possible for any future problems and will highly recommend him to others
Russell was fantastic! He arrived on time, immediately got to work diagnosing the issues we had at our business, and then presented us with the most appropriate solutions. Once the best solution was identified, he was able to schedule the work to be done the very next business day since it was the evening before the New Years holiday. He was expedient and considerate of our clients while fixing the issues and then educated us on preventative measures we can take to hopefully prevent this problem again. I would highly recommend Russell any time!
I had a great experience with Roto-Rooters from start to finish. I called past operating hours, and yet they were able to send two techs to my house within the hour. One to check the moisture and one to fix the plumbing issue. Both Truc and Andranik were very professional and answered any questions I had for them. They both were amazing. Thank you for the great experience.
Business details
Service area
Based in Lawrenceville. Serves 18 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup