Roto-Rooter Plumbing & Water Cleanup
Plumber · Lawrenceville, GA · Open 24 hours per Google listing
Our verdict
Roto-Rooter Lawrenceville (4.8★, 1,650 reviews) — tech Russell dominates 3 of 5 sampled reviews for prompt diagnosis and ahead-of-schedule arrivals; fast_response=2, professional=3 across all 5 sampled reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Lawrenceville, GA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Russell arrived ahead of schedule and completed same-day diagnosis with solution scheduled next business day — including a New Year's Eve business emergency handled considerately around client flow.
Cited in 1 of the 5 reviews we analyzed.
After-hours call response confirmed — dispatched 2 technicians (moisture + plumbing) within an hour of a call made past operating hours; both techs answered all questions thoroughly.
1 cited review
“I had a great experience with Roto-Rooters from start to finish. I called past operating hours, and yet they were able to send two techs to my house within the hour. One to check the moisture and one to fix the plumbing issue. Both Truc and Andranik were very professional and answered any questions I had for them.”
Fast drain recovery with clear communication — Narcis arrived quickly for a dropped-item sink drain emergency, worked efficiently, and completed the job to the customer's satisfaction.
1 cited review
“I had a problem dropping something down my sink drain and I had to quickly find somebody to fix it. Roto Rooter company responded very quickly and the work was superb. Mr Narcis Ciceu was very friendly, polite, was on time, he was efficient, and he works very quickly!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Russell did an excellent job servicing my unit. He was prompt and even ahead of schedule. No fuss, and no hassle. I definitely recommend Roto-Rooter and especially Russel. Great work.”
“Russell was very professional and very knowledgeable about the problem we were dealing with. Explained everything in great detail. Had the problem solved in a timely manner. Very helpful and pleasant experience with him. Will use him again if possible for any future problems and will highly recommend him to others”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,650 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Lawrenceville · Norcross · Snellville · Loganville