FastPlumber near me

The 15 plumbers serving Monroe, ranked.

18 plumbing companies serve the Monroe area within 20 miles, and we've read 587 of their public reviews — the critical ones first. 11 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 11 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 9 of the 18 companies have one — it's flagged below with their exact words. One number worth knowing: Casteel Heating, Cooling, Plumbing & Electrical alone carries 6,669 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown MonroeHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 556 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (1,442 Google reviews) 19.3 mi from downtown Monroe

1-Tom-Plumber holds a perfect 5.0 across 1,442 reviews — all 5 analyzed are five-star; techs arrive within an hour of calling and send bio/photo text notifications before arrival.

Rating mix — of the 5 reviews we analyzed1,442 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,442 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Arrived within an hour of calling to replace outdoor spigots — offered options and finished same day (cited in 1 of 5 reviews)
  • Text notification with tech bio and photo sent before arrival — praised as a 'nice personal touch' (cited in 1 of 5 reviews)
  • Tech took time to explain how sink plumbing works leaving the resident informed and satisfied (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Rafael and Phillip are amazing! Their customer service is top tier! Rafael took the time to thoroughly explain how the sink plumbing works and now I have a happy resident! I highly recommend 1tom plumber for all your plumbing needs!
Jumeka Simmons · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,442 reviews · newest from Mar 2026

2

Rapid Response Plumbing

Top pick24/7 per Google listing
5.0 (1,277 Google reviews) 18.4 mi from downtown Monroe

5.0 stars across 1,277 reviews with 99 of 100 sampled at 5 stars. Same-day water heater swaps, gas line runs, and burst pipe work — techs (Stevie, Luke, Jason) catch code violations and leaks that previous plumbers missed.

Rating mix — of the 15 reviews we analyzed1,277 total on Google
514
40
30
20
11

What reviewers keep saying

  • Catches what previous plumbers missed — Stevie identified a water-heater leak and several code violations on a unit installed weeks earlier by a different plumber. (cited in 2 of 100 reviews)
  • Same-day dispatch on water heater failures — Luke replaced a busted water heater the same day the customer called. (cited in 2 of 100 reviews)
  • Beat multiple competing gas line quotes — Luke provided the best solution at an incredible price after the customer talked to a dozen other plumbers. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I believe I got an honest and sincere effort from Jason Johnson, with Rapid Response Plumbing, to take care of my home’s sewer problems. He was a very forthright in describing what needed to be done. Jason and his assistants delivered exceptional service in …
Pete Barkelew · ★★★★★ · Google · Mar 2026
The most critical take we found
Multiple websites for this company promise same day well repair, each with a different phone number. They can’t service wells. Or only have one guy who can and he may or may not be available.
Aaron Wright · · Google · May 2026

We read 100 of 1,277 reviews · newest from Mar 2026

3

Georgia Rooter Services LLC

Top pick24/7 per Google listing
4.9 (453 Google reviews) 15.6 mi from downtown Monroe

Georgia Rooter Services earns 4.9★ across 453 reviews with 100% positive sentiment in 5 sampled reviews; all 5 reviewers cite professional and knowledgeable technicians (Henry, Alex, Don), including excavation and water line repair crews.

Rating mix — of the 5 reviews we analyzed453 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 453 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Full-scope excavation and line repair executed same day: dug up line, repaired, cleaned up mud — crews described as courteous and knowledgeable across both excavation and repair teams (cited in 1 of 5 reviews)
  • Thorough diagnostics beyond the immediate request: tech proactively tested water pressure on other plumbing in the home during a damage assessment consultation (cited in 1 of 5 reviews)
  • themeCounts.professional=5 across all 5 sampled reviews — consistent across diverse job types (sink repair, water line excavation, general inspection) (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Alex came and did an assessment of some damage possibly caused by a previous contractor. He was polite, informative and thorough in his assessment. He even tested the water pressure to ensure the other plumbing worked properly in the home. I was very happy …
Gaylyn Lareese · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 453 reviews · newest from Mar 2026

4.8 (417 Google reviews) 19.2 mi from downtown MonroeNot a 24/7 shop

4.8★ across 417 reviews; fast_response theme in all 5 of 5 analyzed reviews, water heater installs confirmed in 2, and fair pricing noted — no negative themes detected in sample.

Rating mix — of the 5 reviews we analyzed417 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 417 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast response cited in all 5 of 5 analyzed reviews; water heater installation completed in under an hour with on-time arrival documented across multiple reviewers (cited in 3 of 5 reviews)
  • Transparent pricing with no hidden costs cited in 2 of 5 reviews; one reviewer notes 'no hidden costs' explicitly (cited in 2 of 5 reviews)
  • Water heater installation completed efficiently: arrived on time, diagnosed, and finished within one hour per 2 of 5 reviews (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
5/5 stars. I called DaCosta Plumbing and Drain for a quick water heater installation and was impressed by how fast and efficient the technician was. He arrived on time, identified the problem right away, and completed the work in less than an hour. The …
Antione Hollaway Jr. · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 417 reviews · newest from Dec 2025

5

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.9 (257 Google reviews)5.0 on Yelp (3) 18.7 mi from downtown Monroe

4.9 stars across 257 reviews; fast_response in 14 of 90 analyzed, same-day slots and Sunday-night no-extra-charge dispatch confirmed — one pricing complaint ("REALLY EXPENSIVE") in 90 reviews.

Rating mix — of the 15 reviews we analyzed257 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day and after-hours dispatch at no extra charge confirmed — Sunday-night backup cleared without surcharge (cited in 2 of 90 reviews)
  • Fast-response theme in 14 of 90 analyzed reviews; technician arrived within an hour in multiple accounts (cited in 2 of 90 reviews)
  • Camera-verified drain clearing cited as differentiator vs. competitor who failed to clear line twice the price (cited in 1 of 90 reviews)

What reviewers complain about

  • Pricing flagged as high by 1 reviewer ("REALLY EXPENSIVE"); slow_response theme appears in 2 of 90 analyzed reviews (1 of 90 reviews)
What reviewers praise
I got a same day appointment!! The technician (Tim) was very respectable, knowledgeable, and professional. He got the job done in less than 30 min. I will definitely use this company again if I need a plumber in the future!
Qjuana Singleton · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 90 of 257 reviews · newest from Mar 2026

6

Arrowhead Plumbing

Top pick24/7 per Google listing
4.8 (158 Google reviews) 19.6 mi from downtown Monroe

4.8★ across 158 reviews; Derrick (Master Plumber owner) personally assessed underground water line leak (27k gal/month) and resolved it with full options disclosure; FaceTime support for after-hours issues documented.

Rating mix — of the 5 reviews we analyzed158 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 158 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Owner Derrick (Master Plumber) assessed underground water line leak, provided full option breakdown from patch to replacement, completed repair transparently (cited in 1 of 5 reviews)
  • FaceTime support: owner walked customer through water heater fix remotely, with safety advice, before in-person visit — saves emergency call costs (cited in 1 of 5 reviews)
  • 3rd-time repeat customer confirms consistent quality; Derrick explains charges and follows up to ensure repairs are done correctly (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Excellent service and such a kind person. Not too often do we encounter people that just want to help others. I spoke to the owner and he fixed my water heater over the phone on FaceTime. I was a tad bit scared, he fussed a little, lol.. but encouraged me to …
Tamona Smith · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 158 reviews · newest from Feb 2026

4.8 (143 Google reviews) 15.7 mi from downtown MonroeNot a 24/7 shop

4.8★ across 143 reviews with 90% five-star ratings; fast_response theme in 46 of 100 analyzed, same-day service mentioned in 26, and water heater work cited in 33 reviews.

Rating mix — of the 15 reviews we analyzed143 total on Google
514
40
30
20
11

Why we're cautious

  • 1 review flags surprise fees and 1 flags poor workmanship — low volume but worth noting given < 25% negative reviews overall (2 of 100 reviews)
  • Pricing perceived as high by 5 reviewers; one notes prices are 'a bit higher' though quality justifies cost (2 of 100 reviews)

To be fair

  • Same-day arrival cited in 26 of 100 analyzed reviews; multiple reviewers note under-30-minute response on urgent calls (cited in 3 of 100 reviews)
  • Water heater work mentioned in 33 reviews, all with positive sentiment; reviewers confirm fair cost explanation and clean execution (cited in 3 of 100 reviews)
  • Transparent pricing noted across multiple reviews: pricing explained upfront, no hidden fees flagged in 11 communication-themed reviews (cited in 3 of 100 reviews)
What reviewers praise
We recently needed help with some plumbing issues at our home in Athens, and were very impressed with the service we received. Brent, the plumber who came out, listened carefully as we explained our concerns and then did a detailed check of our toilet tank. …
A Carr · ★★★★★ · Google · Feb 2026
The most critical take we found
Just a call center to direct you to a local plumber. Directed to a plumber in another state that called me three times until I answered to let them know I wasn’t interested which turned into a cussing match with the representative from Duckett Plumbing in …
jdeckard82 · · Google · Jul 2025

We read 100 of 143 reviews · newest from Feb 2026

8

Remedy Plumbing

Top pick24/7 per Google listing
4.9 (105 Google reviews)5.0 on Yelp (2) 14.7 mi from downtown Monroe

4.9★ across 105 reviews with workmanship=22 and fast_response=14 — BBB A+ rated, structured intake process with pre-visit manager calls and tech photos sent ahead; 13 same-day visit mentions.

Rating mix — of the 15 reviews we analyzed105 total on Google
513
40
31
20
11

What reviewers keep saying

  • Operational process stands out: manager calls morning of appointment, tech photo sent in advance — cited in multiple reviews as unusually reassuring. (cited in 2 of 91 reviews)
  • Same-day scheduling in 13 of 91 analyzed reviews — routinely accommodates urgent calls same-day even during busy periods. (cited in 3 of 91 reviews)
  • Diagnostic thoroughness: workmanship=22 — techs check all possible origins before settling on a fix, presented multiple repair options. (cited in 3 of 91 reviews)

What reviewers complain about

  • Pricing skews higher — expensive theme=1, and 1 reviewer noted multiple prior companies charged "ridiculous amounts" for same work (though this framed Remedy positively). (2 of 91 reviews)
What reviewers praise
I had an excellent experience with service tech Matthew Bayer from Remedy plumbing. He installed a water softener and three toilets. Everything works great. They got out here quick (leaking toilet) assessed the problem, came back the next day and finished the …
Veronica · ★★★★★ · Google · Dec 2023
The most critical take we found
Angelo from Remedy Plumbing was not only kind, patient and understanding, he was knowledgeable, detailed and very professional! I finally have peace of mind and completion on my MB toilet system that it has taken 6 different plumbing companies to charge me …
Steph Smith · · Google · Jul 2024

We read 91 of 105 reviews · newest from Dec 2023

9

Gwinnett Plumber Pro Service

Top pick24/7 per Google listing
5.0 (98 Google reviews) 19.0 mi from downtown Monroe

Perfect 5.0★ across 98 reviews; workmanship=3 in 5 sampled; Caleb installed a protective shutoff valve beyond the scope of the repair, and Phillip left the area cleaner than he found it on multiple jobs.

Rating mix — of the 5 reviews we analyzed98 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 98 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Goes beyond repair scope: Caleb installed a winter-protective shutoff valve proactively without being asked per 1 review. (cited in 1 of 5 reviews)
  • Multi-job consistency: Phillip left the area cleaner than found on every visit across multiple jobs per 1 review. (cited in 1 of 5 reviews)
  • Technician explains issue step-by-step and clarifies costs before starting in 3 of 5 sampled reviews. (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Caleb from Gwinnett Plumber Pro Service did an outstanding job repairing our ruptured pipe and faucet. He worked efficiently, explained the repair clearly, and made sure everything was functioning properly before leaving. Caleb also installed a shutoff valve …
Julie · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 98 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
10

Casteel Heating, Cooling, Plumbing & Electrical

Caveats apply24/7 per Google listing
4.9 (6,669 Google reviews) 19.3 mi from downtown Monroe

4.9 stars on 6,669 reviews; 4 of 5 analyzed are 5-star with advance arrival notifications and tech photos sent, but 1 reviewer flags $3,000+ in upsells and prices significantly above competitors.

Rating mix — of the 5 reviews we analyzed6,669 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 6,669 reviews so far. Treat this as a first read.

Why we're cautious

  • Post-service smell persisted indefinitely after $3,000+ HVAC add-ons — company told customer it was normal and permanent; 2-star review notes they never disclosed this beforehand (1 of 5 reviews)
  • Pricing significantly above market: 1 reviewer researched post-visit and found Casteel prices well above comparable companies after approving $3,000+ in recommendations (1 of 5 reviews)

To be fair

  • Tech photo and ETA text sent before every visit — confirmed in 1 of 5 analyzed reviews, reducing uncertainty for homeowners (cited in 1 of 5 reviews)
  • Recommendations made without pressure in 2 of 5 analyzed reviews; technicians explain options and back claims with photos (cited in 2 of 5 reviews)
  • Water heater replacement discounts totaling over $1,000 applied without customer having to ask, per 1 of 5 analyzed reviews (cited in 1 of 5 reviews)
What reviewers praise
We scheduled our spring HVAC check up with Casteel heating. Our technician Gerardo called this morning to let us know when we could expect him to arrive. We received a text with a photo of him so we would know who to be expecting. He arrived promptly and …
greg cote · ★★★★★ · Google · Mar 2026
The most critical take we found
After I had my first visit, that was part of my HVAC maintenance membership, Casteel recommended over $3000 of changes. I did want to avoid clogs and I did want to avoid mold or bacteria in my system, so I okayed the changes. After they made the changes, …
M O · ★★ · Google · Mar 2026

We read 5 of 6,669 reviews · newest from Mar 2026

11

Royal Flush Plumbing of Athens

Caveats apply24/7 per Google listing
4.9 (173 Google reviews)3.9 on Yelp (67) 16.1 mi from downtown Monroe

4.9 stars across 100 analyzed reviews with 173 total; toilet-repair=18 and same-day-plumber=12 are dominant service signals; 86% positive sentiment but 3 Yelp reviews flag $500+ bills for routine garbage disposal jobs.

Rating mix — of the 15 reviews we analyzed173 total on Google
57
41
31
22
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Chose least-expensive fix on Sunday emergency call — could have upsold thousands, instead solved drainage on first try for minimum cost (HU868xfKAzr9gk5i6Viu) (cited in 2 of 100 reviews)
  • Same-day availability confirmed in 12 service mentions; emergency Sunday response cited in multiple 5-star reviews (cited in 2 of 100 reviews)
  • Water line burst inside kitchen wall repaired with minimal demolition; reviewer surprised by affordability compared to expectation (cited in 2 of 100 reviews)

What reviewers complain about

  • Garbage disposal replacements billed at $508 (xVDky5eUfuO4cbu7gY9n); one estimate given remotely without entering the home — $369 for a unit less than 1 year old (9W0xg2vQX4seISpYWct4) (2 of 100 reviews)
  • Scheduling friction: 2-week wait for water service line cost estimate; diagnostic fee retained when customer sourced another contractor (uRp4gGIvV8E0Pajr7At5) (1 of 100 reviews)
What reviewers praise
Chris Mayta was extremely helpful with me and the issue we had with our drain line. Very professional and I could tell he actually cares about the customer and not just making another stop. Will definitely call and ask for him again!
Brooks DenBesten · ★★★★★ · Google · Feb 2026
The most critical take we found
My kids bathroom spout that controls the shower vs filling the tub did not work They came out and gave a quote for $800 a month later returned to fix. I was at work gave authorization for them to come in and replace the spigot I came home to this ! I …
Patty H. · · Yelp · Dec 2022

We read 100 of 173 reviews · newest from Feb 2026

12

Grayson Plumbing

Caveats apply24/7 per Google listingSmall track record
4.6 (48 Google reviews) 14.9 mi from downtown Monroe

4.6 stars on 48 reviews; 3 of 5 analyzed mention weekend or after-hours availability, with Jerry personally answering calls at midnight and on Sundays with no extra surprise charges.

Rating mix — of the 5 reviews we analyzed48 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 48 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Owner (Jerry) personally answers calls nights and weekends — midnight call and two Sunday emergency responses cited in 3 of 5 analyzed reviews (cited in 3 of 5 reviews)
  • Phone quotes honored at the door — 1 reviewer confirms charged exactly what was quoted over the phone even for a middle-of-the-night call (cited in 1 of 5 reviews)
  • Same-night water heater installation with fair quote turnaround in 1 of 5 analyzed reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • Review base is older (2019-2022 majority); limited recent data to confirm current availability and pricing consistency (3 of 5 reviews)
What reviewers praise
Our water heater failed and Jerry was quick to respond with a fair quote. He was able to install a new water heater within the same night and in a very timely manner. He was professional and knowledgeable. We will definitely call Jerry again for all our …
ThomasAndBekah Cook · ★★★★★ · Google · Jul 2022
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 48 reviews · newest from Jul 2022

13

G2 Plumbing Services LLC

Caveats apply24/7 per Google listingSmall track record
4.9 (36 Google reviews) 16.6 mi from downtown Monroe

G2 Plumbing Services holds 4.9★ across 36 reviews; 4 of 5 analyzed rated 5★ but 1 rated 1★ — strong positive track record for multi-property managers and water heater installs, but one serious allegation of unlicensed subcontractors causing 2 failed inspections, leaving a pregnant household without water.

Rating mix — of the 5 reviews we analyzed36 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 36 reviews so far. Treat this as a first read.

Why we're cautious

  • Alleged unlicensed subcontractors: reviewer hired G2, paid 50% upfront; work was subbed to 2 non-licensed handymen and failed inspection twice — owner did not resolve, customer had to hire another plumber. (1 of 5 reviews)
  • Slow_response flagged: after a second failed inspection, office told customer it would be 2 more weeks before they could return — household without running water, wife 5 months pregnant. (1 of 5 reviews)

To be fair

  • Phone quote accuracy: quoted over the phone, delivered materials early next morning, arrived early, and completed installation with full upfront explanation. (cited in 1 of 5 reviews)
  • Multi-property manager relationship documented across several years — owner goes above and beyond to problem solve for rental properties on short notice. (cited in 1 of 5 reviews)
  • Low service call fee ($79) documented for commercial drain repair; water heater install and water line work completed affordably for repeat residential customer. (cited in 2 of 5 reviews)
What reviewers praise
The service was exceptional! We had a quote over the phone. After we described what our situation was, he said I know exactly what you need. He then proceeded to address everything that we were going to need and what time they could be here the next morning. …
Lonnie Pressley · ★★★★★ · Google · Jan 2026
The most critical take we found
I hired them and paid 50% up front. The subbed out the work to 2 non licensed handymen who said it was ready for inspection. Hector and his dad came out to inspect their work and gave it the thumbs up. It failed inspection. His dad came back out 2 weeks later …
Richard Dekwit · · Google · Mar 2025

We read 5 of 36 reviews · newest from Jan 2026

14

Blueprint Plumbing Services LLC

Caveats applySmall track record
4.8 (35 Google reviews) 18.7 mi from downtown MonroeNot a 24/7 shop

4.8★ across 35 reviews with fast_response=9 and same-day appointments beating out competitors who quoted 1-week waits — but 1 recent 1-star review alleges job abandonment and ignored callbacks.

Rating mix — of the 15 reviews we analyzed35 total on Google
513
41
30
20
11

Why we're cautious

  • 1-star review alleges plumber left job unfinished and company ignored repeated callbacks — reviewer ultimately voided payment check after being stonewalled. (1 of 30 reviews)
  • Slow response pattern flagged in 3 reviews; one reviewer waited all day with no call before the tech arrived late. (2 of 30 reviews)

To be fair

  • Same-day availability in 7 of 30 analyzed reviews — multiple reviewers note Blueprint got there while others quoted a week out. (cited in 3 of 30 reviews)
  • Upfront pricing with no hidden costs cited in at least 2 reviews; tech explains options before starting work. (cited in 2 of 30 reviews)
What reviewers praise
Was able to get an appointment for the next day after calling two other companies that were scheduling a week out. Josh came out and quickly assessed our situation and was incredibly helpful. Will definitely call Blueprint Plumbing next time we need a plumber!
Gabe Vodicka · ★★★★★ · Google · Dec 2022
The most critical take we found
I used this company for my restaurant business. Since English is my second language, I carefully used ChatGPT to make sure I explained exactly what I needed to the office and received an estimate price beforehand. When the plumber came, I explained the same …
Seunghyun Louis Lee · · Google · Mar 2026

We read 30 of 35 reviews · newest from Dec 2022

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

MasterCraft Plumbing

We'd call someone else first
4.9 (983 Google reviews) 19.5 mi from downtown MonroeNot a 24/7 shop

Gets to emergency calls in under 2 hours with transparent pricing and genuinely explains what they're doing—the plumber you want at 2am.

Rating mix — of the 5 reviews we analyzed983 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 983 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 3 of 5 reviews specifically mention fast arrival times, including sub-2-hour response to midnight burst pipe and same-day service for urgent leaks (cited in 3 of 5 reviews)
  • Communication and transparency: 4 of 5 reviewers praise clear explanations of work, advance pricing disclosure, and step-by-step walkthroughs before starting (cited in 3 of 5 reviews)
  • Fair pricing: 2 of 5 reviewers explicitly note reasonable costs without hidden charges despite emergency circumstances (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I woke up to hear water pouring out of our ceiling and freaked out. MasterCraft had someone to my house in less than 2 hours. He was excellent. Super professional. Showed me what he was doing and explained it to me as he went. Laid out options for me, …
Katie Bonilla · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 983 reviews · newest from Jun 2026

Also serving Monroe — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

K&M Plumbing Services, LLC 5.0 (27 Google reviews) · Braselton · 19.1 mi Call
Empire Plumbing, Inc. - Plumber In Athens, GA 5.0 (17 Google reviews) · Athens · 19.8 mi Call
ACEVEDO PLUMBING & PRO SERVICES INC 5.0 (2 Google reviews) · Braselton · 18.2 mi Call

What reviewers complain about in Monroe

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Tommy & Sons Plumbing1 review flags surprise fees and 1 flags poor workmanship — low volume but worth noting given < 25% negative reviews overall
  • Casteel Heating, Cooling, Plumbing & ElectricalPost-service smell persisted indefinitely after $3,000+ HVAC add-ons — company told customer it was normal and permanent; 2-star review notes they never disclosed this beforehand
  • G2 Plumbing Services LLCAlleged unlicensed subcontractors: reviewer hired G2, paid 50% upfront; work was subbed to 2 non-licensed handymen and failed inspection twice — owner did not resolve, customer had to hire another plumber.
  • Blueprint Plumbing Services LLC1-star review alleges plumber left job unfinished and company ignored repeated callbacks — reviewer ultimately voided payment check after being stonewalled.
  • Roto-Rooter Plumbing & Water CleanupPricing flagged as high by 1 reviewer ("REALLY EXPENSIVE"); slow_response theme appears in 2 of 90 analyzed reviews
  • Tommy & Sons PlumbingPricing perceived as high by 5 reviewers; one notes prices are 'a bit higher' though quality justifies cost
  • Remedy PlumbingPricing skews higher — expensive theme=1, and 1 reviewer noted multiple prior companies charged "ridiculous amounts" for same work (though this framed Remedy positively).
  • Casteel Heating, Cooling, Plumbing & ElectricalPricing significantly above market: 1 reviewer researched post-visit and found Casteel prices well above comparable companies after approving $3,000+ in recommendations

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Monroe we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 556 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Good Hope, Jersey — this Monroe guide covers those areas.

Nearby city guides