1-Tom-Plumber
Plumber · Lawrenceville, GA · Open 24 hours per Google listing
Our verdict
1-Tom-Plumber holds a perfect 5.0 across 1,442 reviews — all 5 analyzed are five-star; techs arrive within an hour of calling and send bio/photo text notifications before arrival.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Lawrenceville, GA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Arrived within an hour of calling to replace outdoor spigots — offered options and finished same day
1 cited review
“I called today, and Troy was at my house in about an hour. Finished job of replacing two outdoor spigots. New ones look and work great. He gave me options of different ways to resolve issues.”
Text notification with tech bio and photo sent before arrival — praised as a 'nice personal touch'
1 cited review
“Jesse was super professional and helpful. He was able to fix my problem in record speed. Also, dispatch at the main office was friendly, informative and accommodating. I liked the text notifications w bio, too. It was a nice personal touch.”
Tech took time to explain how sink plumbing works leaving the resident informed and satisfied
1 cited review
“Rafael took the time to thoroughly explain how the sink plumbing works and now I have a happy resident! I highly recommend 1tom plumber for all your plumbing needs!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Rafael and Phillip are amazing! Their customer service is top tier! Rafael took the time to thoroughly explain how the sink plumbing works and now I have a happy resident! I highly recommend 1tom plumber for all your plumbing needs!”
“Troy was great! Also, overall company service was great. I called today, and Troy was at my house in about an hour. Finished job of replacing two outdoor spigots. New ones look and work great. He gave me options of different ways to resolve issues, and I picked best one for me.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,442 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire 1-Tom-Plumber?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own 1-Tom-Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Lawrenceville · Loganville · Snellville · Norcross