1-Tom-Plumber
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Trust Score: 0/100 · Based on 1442 reviews
Top pickOur Verdict
#9 of 13 in Lawrenceville, GA
- Emergency and same-day calls
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1442 Reviews Tell Us
Emergency Response
Arrived within an hour of calling to replace outdoor spigots — offered options and finished same day
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Communication
Text notification with tech bio and photo sent before arrival — praised as a 'nice personal touch'
Tech took time to explain how sink plumbing works leaving the resident informed and satisfied
Customer reviews
Reviews from Google, Yelp & more
Rafael and Phillip are amazing! Their customer service is top tier! Rafael took the time to thoroughly explain how the sink plumbing works and now I have a happy resident! I highly recommend 1tom plumber for all your plumbing needs!
Jesse was super professional and helpful. He was able to fix my problem in record speed, which wasn’t expected but super convenient. I would definitely call this company again. Also, dispatch at the main office was friendly, informative and accommodating. I liked the text notifications w bio, too. It was a nice personal touch.
Troy was great! Also, overall company service was great. I called today, and Troy was at my house in about an hour. Finished job of replacing two outdoor spigots. New ones look and work great. He gave me options of different ways to resolve issues, and I picked best one for me.
Josh Barrera was the best!!! He was quick efficient and empathetic to my needs when it came to getting my hot water on! I am so appreciative in having him as my technician!
Jesse did a great job when my hot water heater went out. Very fast and professional service. Would definitely use them for any future plumbing needs.
Business details
Service area
Based in Lawrenceville. Serves 14 nearby cities within 20 miles:
1-Tom-Plumber