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Alliance Plumbing And Drain

Johns Creek, GA
5(603 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 603 reviews

Top pickTop pick
5.0Google·5.0Yelp

Our Verdict

Strong Hire

#1 of 8 in Johns Creek, GA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Water heater install/repair
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You need detailed walkthroughs and written estimates before work starts

Caution if: You need guaranteed sub-hour response for true emergencies

How they score across what matters

Based on 100 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 603 Reviews Tell Us

Emergency Response

fair_pricing=12 of 100 reviews cite transparent, no-hidden-cost pricing; fast_response=25 reviews mention quick arrival or same-day scheduling.

Emergency and same-day calls

What To Watch Out For

Not enough data to identify weaknesses

2 reviews mention membership programs or upselling

Upselling concerns

Pricing

Sticks to quoted price even when the job takes longer than expected — confirmed by 2 separate reviewers with repeat visits.

fair_pricing=12 of 100 reviews cite transparent, no-hidden-cost pricing; fast_response=25 reviews mention quick arrival or same-day scheduling.

Fast Responder24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

B
Bob Son

Thank you Mr Dmitriy and his entire Alliance crew. I came home after work and the garage floor was flooded. Next day I called him and was able to get me same day service. Amazing job how they ran the new line to the water heater and the lawn looked untouched after they finished. What a life saver. Thank you guys!!!

S
Sandy Mowery

I had a kitchen faucet that was leaking and I though I could fix it myself but it was more than I could handle. They responded quickly and gave me the estimate up front. Once I got the new faucet he got me scheduled for the next morning. Alex and Daniel showed up when expected and were quick and professional. Would recommend them and will use them again if the need arises.

M
Myles Cabrera

Alliance was AMAZING. I woke up to no hot water, tried troubleshooting it myself, and ended up calling them. Within two hours, Michael and Phillip were at my home and had the issue resolved. The fix was simple, but they took the time to explain what happened and made sure everything was working properly before leaving. They also walked me through options for the future without any pressure. Honest, professional service, highly recommend.

A
A. M.Google

An Exceptional Standard of Excellence – Alliance Plumbing & Drain Sets the Benchmark Over the past few months, I noticed my water bill rising inexplicably, an unmistakable sign of trouble. My instincts told me there was a leak, and when plumbing is involved, I refuse to gamble with makeshift solutions. I’ve witnessed firsthand how “patchwork fixes” can spiral into catastrophic costs — a friend ended up replacing every pipe in his home to the tune of nearly $100,000. As a business owner myself, I not only understand the true value of professionalism, integrity, and accountability. I also make it a point to support local, family-owned businesses that share these values. I know the difference between companies that merely “get by” and those that operate with uncompromising standards. So, I sought out only the best, a team with sterling five-star reviews, transparent pricing, full insurance, and a reputation for excellence. When I asked for recommendations on Nextdoor, one name surfaced repeatedly, almost unanimously: Alliance Plumbing and Drain of Suwanee. From the very first call, personally answered by co-owner Dmitriy, I knew this was no ordinary plumbing company. A complimentary inspection and estimate were scheduled without delay. The next morning, Alex and Daniel arrived precisely on time, exemplifying professionalism from the moment they stepped onto my property. The real test came in diagnosing the leak. While many companies would have defaulted to costly detection services, Alex’s seasoned eye saw through the uncertainty. With over a decade of experience, he assessed the situation and told me plainly, “I’m 95% certain I know exactly where this leak is.” That kind of confidence is earned, not manufactured. I trusted his judgment, and it proved impeccable. They pinpointed the source with surgical precision, executed the repair without a moment wasted, and followed up with a clear, itemized, and thoroughly professional invoice. No chaos. No guessing. No hidden costs. Just mastery of their craft. Alliance Plumbing & Drain embodies everything a family-owned business should represent: skill sharpened by years of experience, integrity that refuses to compromise, communication that builds confidence, and a level of service that makes you feel your home is in the best possible hands. If you value excellence, look no further. This is not just another plumbing company — this is a gold standard. The countless five-star reviews you see are not exaggerations; they are simply reflections of reality. Profoundly recommended. Unequivocally the best!

H
Hooker DavisGoogle

We discovered water coming through our basement wall near the entry of the main water line. I knew we needed to find a skilled plumber to fix this issue because it was so close to the main water line. I called Alliance and Dimitry answered immediately and scheduled us for next-day service. Alex and Daniel arrived on time and began to diagnose the problem. They took the time to explain the issue, which turned out to be a leak in the main water line outside of the exterior basement wall. As a homeowner, this made me nervous because I knew this would involve some major work. Alex and Daniel did an excellent job of explaining what they needed to do and were very transparent and up-front about the repair cost, which was reasonable. They went to work and fixed the exterior water line. In summary, this required a huge amount of work from the guys, and they got it all done within in a couple of hours. I was impressed with how quickly they excavated and found the water line, and showed me exactly where it was leaking. Finally, they replaced our ancient pressure valve inside and left us with brand new shiny pipes. Overall they made what could have been a stressful home service repair into a good one. I recommend them overall for three reasons. First, the prompt scheduling we received, second the skill and workmanship of the techs, and finally the reasonable prices they quoted us.

S
Sharif ParhamGoogle

Alliance Plumbing & Drain replaced our main water line. Dimitry, his co-owner, and employees were fantastic to work with. We first discovered the leak right around the time we were leaving the country for the holidays. When I initially contacted the office, in the early morning hours on December 20, I had to leave a message. However, within 15 minutes or less, Dimitry returned my call and discussed his company’s repair and replacement processes. We agreed he would do his initial inspection upon our return. He texted and emailed me a video, which provided instructions for turning off the meter valve while we were away, a professional courtesy I appreciated. When we returned, Dimitry and his employees came out, performed the inspection, and discovered that our leak was quite substantial. Full water main replacement was recommended. The next day, they completed the replacement. Not only was the work very neat, they treated our property with the upmost respect, meticulously cleaning up the work area. Their pricing, while not the lowest bid we received, was competitive relative to the market. Without reservation, we recommend this company.

V
Violet LamGoogle

I had an exceptional experience with Alliance Plumbing and Drain. I called them out of the blue after my expansion tank ruptured and water started leaking. Dimitri was extremely professional over the phone, patiently walking me through all my concerns. He even asked me to send pictures of the issue, as well as the serial numbers of the water heater and expansion tank, to help expedite the process. I was quoted what I believe was a fair price for an emergency situation, which included replacing the water heater, expansion tank, and shut-off valve. Impressively, Dimitri managed to send three technicians—Vitaliy, Igor, and Dorel—to my house within 30 minutes, and they already had everything they needed in their van. When they arrived, the team quickly assessed the problem and immediately got to work. In just two hours, they had everything fixed! I am incredibly pleased with their efficiency and professionalism. I highly recommend Alliance Plumbing and Drain. Thank you Dimitri!

L
Lesli SmithGoogle

I can't recommend Alliance Plumbing and Dmitriy's team enough. I’ve used them before for a basement leak, and once again, they exceeded my expectations. Recently, I noticed my water bill was higher than usual, and the water company identified a slow leak, however there were no visible signs around the house. I contacted Dmitriy, who quickly sent Nick & Alex to pinpoint the source. They found the issue was with our toilets. Dmitriy went above and beyond by recommending two different types of toilets for us to purchase, as the areas they were being installed in required specific models. He then arranged for Michael & Alex to install them the very same afternoon. The entire team was professional, and when they finished, there was no trace they had even been here. I always turn to Alliance Plumbing for my plumbing needs—they are trustworthy, reliable, and always deliver excellent service.

R
Robin SteagallGoogle

Alliance Plumbing and Drain is absolutely the best! I've used them in the past and always recommend them to anyone who needs a plumber. Dimitri, the owner, is incredibly honest, takes the time to explain issues, and charges a fair price for top-notch work. This morning, I discovered a leak under my kitchen sink and immediately called Alliance. Dimitri called me back right away. After I described the problem, he patiently walked me through how to fix it over the phone. It turned out to be a loose gasket, and I was able to solve the issue myself thanks to his guidance! Dimitri didn’t charge me a dime for the call, which shows the level of integrity and customer care that sets this company apart. I can’t recommend Alliance Plumbing and Drain highly enough. If you’re looking for an honest, reliable, and skilled plumber, look no further! 👏👏 Thank you, Dimitri, for being so wonderful!

B
Brett BowenGoogle

Alliance Plumbing & Drain did an amazing job at our home. Demitriy was great to work with, and Vitaliy (Master Plumber) and Phillip handled the install flawlessly. They removed two old exterior tankless units, installed a new Navien 240A2 with recirculation, added a new main shutoff and PRV, and set up a Flo by Moen whole-house monitoring system. The team used ProPress fittings (a huge plus for durability and clean work), tested everything, and their workmanship looks absolutely spotless. The Flo by Moen device (installed as part of an insurance claim) works perfectly, and the new tankless water heater has made a huge difference for our family — especially the built-in recirculation since we no longer wait for warm water throughout the house. Professional, fair, and detail-oriented — highly recommend!

M
Maisie KnightGoogle

We had Vitaliy and Nick out to help us with a problematic toilet that continuously filled with water, as well as a post inspection repair item regarding our water pressure. I had very limited time to get the problems diagnosed and repaired, and Alliance Plumbing and Drain were the only local plumbers able to meet my deadlines on both occasions! They answered the phone promptly, scheduled me in for a same day visit to diagnose the problem, and fixed the problem all within the first visit!! Pricing was extremely competitive! Both Vitaliy and Nick were very friendly, knowledgeable and professional. Alliance Plumbing and Drain will forever be my first option for all plumbing needs from now on!! Huge thank you to the team at Alliance Plumbing -and Drain, especially Vitaliy and Nick!!

L
Leah EGoogle

Hire them!! We have been calling Alliance for four years now and they have always been so professional, knowledgeable, and amazing to work with. Their work is excellent and they won't try and upsell you on anything, they're focused on fair pricing and doing what actually needs to be done, and in a pretty fast turnaround too. We've had them replace toilets, update water pressure valves, add an expansion tank to our water heater, install new washer & dryer hookups, and went above and beyond to do a really thorough inspection report for us selling our house to help satisfy some stringent buyer loan conditions. I really can't recommend them enough, they have saved us so many times.

B
Barry ThomasGoogle

Woke up to main water leak outside house. Dmitriy was able to get guys here early afternoon. Outside underground connection had separated due to use of improper connection fittings causing water leak. They were able to repair outside house with proper fittings avoiding replacing the pipe that cut through the house foundation with significant savings. Also upgraded main line inside basement by replacing the fittings and pressure relief valve. I have used Alliance over the last 5 years for various plumbing issues. They have always provided quick responses, reasonable prices and excellent work. I highly recommend them. Great communication.

N
Nantes BarnardGoogle

I used Alliance Plumbing multiple times before since 2020. I initially got a recommendation from a member of our new HOA and was very happy with the entire experience. I again used them recently and was so impressed with their quick responses and professional work. I did not have to supervise their work and when I checked after they finished, they not only did a great job, they also cleaned up everywhere they worked - that is rare for most contractors. I would highly recommend them for any plumbing needs - they are not cheap, but they provide excellent value for money and a pleasure the work with.

D
David L.Yelp

Add to the long list of positive reviews for Ivan (and I guess Johns Creek Plumbing). I had an issue with the toilet sealing coming off; resulting in my bathroom smelling like a sewer and eventually leaking pee into my downstairs ceiling (gross I know). Ivan was available for a next day appointment, was very friendly and "straight to the point", worked hard and got it taken care of. Even did a free "bonus" fix of an issue my sink pipe was having (results aren't normal, but he said it was something easy and handled it for me). Great guy, easy to work with, could not recommend more.

Business details

Phone
(770) 658-0115
Address
320, 222 Town Center Ave suite c-11, Suwanee, GA 30024, USA
Hours
Open 24 hours

Service area

Based in Johns Creek. Serves 17 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Alliance Plumbing And Drain

5.0$
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