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The 15 plumbers serving Ball Ground, ranked.

We read 2,461 reviews across Google, Yelp and BBB for the 36 plumbers serving Ball Ground — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 21 of the 36 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ball Ground's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 24 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 21 of the 36 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: RooterPLUS! alone carries 8,257 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown Ball GroundHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,358 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Ball Ground

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1
5.0 (1,100 Google reviews)3.9 on Yelp (9) 17.4 mi from downtown Ball GroundNot a 24/7 shop

Perfect 5-star average (1,100 reviews); fast_response in 20 of 90 analyzed reviews, 7 same-day calls, and 5 emergency/24-hour mentions — but 2 pricing complaints including an alleged bait-and-switch on pipe repair that ballooned $1,000 mid-job.

Rating mix — of the 15 reviews we analyzed1,100 total on Google
513
40
30
20
12

Why we're cautious

  • Bait-and-switch allegation on water line repair: quoted $650–$850, then demanded $1,000 more mid-dig citing wrong pipe size — 1 Yelp 1-star review (vnkIyW3RlpZB53WO9EmO). (1 of 90 reviews)
  • Pricing inconsistency flagged in 2 reviews: 1 reviewer (Kim Farmer) notes a quick repair felt overpriced; 1 Yelp reviewer (Michael F.) reports estimate ballooned by $1,000 mid-excavation due to wrong pipe size on truck. (2 of 90 reviews)

To be fair

  • Same-day service confirmed in 10 of 90 reviews; technician diverted from nearby job to fix kitchen leak same day, with area left cleaner than before. (cited in 2 of 90 reviews)
  • Water heater replacement completed in under 2 hours including removal of old unit and operational walk-through at a price reviewers describe as reasonable. (cited in 1 of 90 reviews)
  • Late-evening emergency call answered and job completed same night — owner personally attended an ~9:30 PM sewage drain emergency. (cited in 1 of 90 reviews)
What reviewers praise
I called and Towne Plumber took care of me same day. Tate was the one who came out and he was extremely knowledgeable on what I needed, and got everything taken care of right way. He was extremely nice and very professional. I absolutely recommend this …
Ivie Collins · ★★★★★ · Google · Mar 2026
The most critical take we found
Bait and switch experts. I hired them to fix a leak in my waterline. I first had to hire a Leak Detection Service for $525, which I didn't have a problem with because my line is 1500 feet long. After the leak was located they gave me a price of $650 -$850 to …
Michael F. · · Yelp · Nov 2022

We read 90 of 1,100 reviews · newest from Mar 2026

2

Benjamin Franklin Plumbing of Alpharetta

Top pick24/7 per Google listing
5.0 (612 Google reviews)5.0 on Yelp (2) 17.8 mi from downtown Ball Ground

5.0 stars across 612 reviews with 99 of 100 sampled at 5 stars. Main water line replacements coordinated within 1 day, tank-to-tankless water heater swaps, and tech Gene fitting in after-hours calls from his cell — 25 fast_response mentions across the sample.

Rating mix — of the 15 reviews we analyzed612 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day emergency squeeze-ins — Gene finished his day, then called back from his cell and fixed a leaking kitchen pipe within an hour. (cited in 3 of 100 reviews)
  • Major water line replacement coordinated in 1 day — Ryan confirmed the leak, coordinated the replacement within 1 day, then came back a 3rd day to restore the yard. (cited in 1 of 100 reviews)
  • Tank-to-tankless conversions handled cleanly — Ryan decommissioned a 75-gallon tank and swapped to tankless with everything working well. (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a great experience with Benjamin Franklin - Austin was great he and his team provided great service and prices. They were on time, organized and explained what they did in my home! Would definitely recommend.
Raul A. Alvarez · ★★★★★ · Google · Feb 2026
The most critical take we found
I have used the services of this company and my honest feedback is PLEASE DO NOT USE them at all. I have been cheated very badly by the plumber who came to do the work. He was keen only on how to increase the scope of the work instead of finding the core …
Raghuvir Vedantham · · Google · Jan 2026

We read 100 of 612 reviews · newest from Feb 2026

5.0 (567 Google reviews) 17.1 mi from downtown Ball GroundNot a 24/7 shop

567 Google reviews at 5.0 stars; Nima quotes, Gary and Andre install — multiple homeowners say they shopped 6-7 plumbers and picked AzerPlumb for price and zero pressure. One Saturday emergency had a tech onsite within an hour.

Rating mix — of the 15 reviews we analyzed567 total on Google
515
40
30
20
10

What reviewers keep saying

  • Cited as cheapest of 6-7 quotes by one reviewer who shopped — 'best pricing by far' versus 'pushy and still overpriced' competitors. (cited in 3 of 100 reviews)
  • Picks up on Saturdays and runs late to finish same-day — one tech stayed until after 7pm, another arrived within an hour on a weekend leak call. (cited in 3 of 100 reviews)
  • Tankless water heater and gas-line work singled out — Nima offered options and discount for a family in tight finances over a broken water heater. (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Gary was excellent, efficient and willing to share his knowledge. Nami is the person I booked it with and he was also great. It was a change out of a kitchen sink and booked a couple hours earlier. These will be my go to plumber services guys from now on and …
Gary Evonsion · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 567 reviews · newest from Mar 2026

4

Plumb Medic

Top pick24/7 per Google listing
5.0 (523 Google reviews) 19.3 mi from downtown Ball Ground

523 Google reviews at 5.0 stars; Cameron and Cole repeatedly named for clear upfront quotes and same-day or next-day installs. One reviewer got an emergency visit within 2 hours; another had Cameron diagnose a slab leak at 8:30pm and repair the next day.

Rating mix — of the 15 reviews we analyzed523 total on Google
515
40
30
20
10

What reviewers keep saying

  • Cameron and Cole give clear estimates by phone and email before work — 'gave an estimate then emailed me what we had discussed' and final bill matched the quote. (cited in 2 of 94 reviews)
  • Owner Cameron personally responds after hours — showed up at 8:30pm to detect a slab leak behind a water heater and had repairs done the next day. (cited in 2 of 94 reviews)
  • Copper-pipe and tankless water heater workmanship called out specifically — 'quality of the joints and connections of the new copper piping needed was impressive — it was like a work of art.' (cited in 2 of 94 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We encountered the dreaded, dirty rusty water in our sinks and tubs and knew we needed to replace our water heater. I called Plumb Medic and after a brief discussion we were scheduled for a new install 2 days later. They were on time, on budget and the area …
David Drake · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 94 of 523 reviews · newest from Feb 2026

4.9 (473 Google reviews)4.5 on Yelp (6) 13.0 mi from downtown Ball GroundNot a 24/7 shop

4.9★ across 473 reviews (97 of 100 analyzed are 5★); fast_response cited 19 times and plumber-cost mentioned in 17 reviews — strong all-around performer with rare same-day availability.

Rating mix — of the 15 reviews we analyzed473 total on Google
513
40
30
21
11

Why we're cautious

  • 1-star Yelp review describes tech leaving mid-job for an hour, returning with attitude, and threatening to walk off — isolated but severe (1 of 100 reviews)
  • Pricing flagged as expensive in 6 reviews; 1-star Yelp reviewer cited overcharging and a rude technician mid-job (1 of 100 reviews)

To be fair

  • Same-day dispatch confirmed in 11 reviews; supervisors dispatched follow-up crew next day when minor workmanship issue arose (cited in 2 of 100 reviews)
  • After-hours emergency work confirmed in at least 2 reviews; answered calls and worked past business hours (cited in 2 of 100 reviews)
  • Workmanship theme appears in 20 of 100 reviews; techs caught intermittent leak other plumbers had missed (cited in 2 of 100 reviews)
What reviewers praise
JT and Parker were amazing! They found an issue other plumbers missed, which is why we kept having an intermittent leak. They fixed all our issues quickly and thoroughly. They were professional and friendly. Thank you Plumb N Plumber! Jobs well done!!
Mrs. Laura Susan Bamberg Gideon · ★★★★★ · Google · Feb 2026
The most critical take we found
Although over priced. when you're down on your luck of coming home from having a funeral for my mom and finding your water heater is out I didn't need to have a rude plumber. The plumber left in the middle of the job for an hour to get parts, it took two …
Joe T. · ★★ · Yelp · Oct 2025

We read 100 of 473 reviews · newest from Feb 2026 · BBB A+ accredited

4.9 (471 Google reviews)4.4 on Yelp (14) 20.0 mi from downtown Ball GroundNot a 24/7 shop

4.9 stars across 471 reviews, BBB A+ accredited — 96 of 100 analyzed reviews are 5-star, with fast_response cited 16 times and emergency/same-day plumber mentioned 13 combined.

Rating mix — of the 15 reviews we analyzed471 total on Google
512
40
31
20
12

What reviewers keep saying

  • Fast response and same-day service confirmed: fast_response=16, same-day mentions=9, emergency mentions=4 across 100 analyzed reviews. (cited in 3 of 100 reviews)
  • themeCounts.professional=66 — master plumber calls ahead to discuss issues; transparent pricing options and preventive solutions cited in multiple reviews. (cited in 3 of 100 reviews)
  • Handles complex multi-service jobs including gas line relocation, water heater, toilets, sewer stack, drain cleaning — serviceMentions across 17 categories. (cited in 2 of 100 reviews)

What reviewers complain about

  • 1 reviewer notes price was 'high compared with other providers' for toilet replacement (themeCounts.expensive=1). (1 of 100 reviews)
What reviewers praise
First time using Grassroots Plumbing but will not be the last for sure. From the initial call to the completion of the two projects, Grassroots Plumbing's staff and plumbers were outstanding. We needed to move our grill's gas line from one side of the patio …
Andrew Cuppia · ★★★★★ · Google · Mar 2026
The most critical take we found
My experience was awful. DON'T USE THIS COMPANY. THEY WILL RIP YOU OFF. I used them to replace my toilet water shut off valve that took less than 10 minutes and they didn't even replace the whole valve, because Grant (plumber) said it was a tight space for …
Giovanni S. · · Yelp · Jul 2024

We read 100 of 471 reviews · newest from Mar 2026 · BBB A+ accredited

7

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
5.0 (436 Google reviews) 9.6 mi from downtown Ball Ground

Roto-Rooter Canton holds 5★ across 436 reviews with BBB accredited A+; all 5 sampled reviews are 5-star with technicians Taylor, Wayne, Jake, and Russell praised by name, though 1 reviewer flagged pricing surprise for a toilet replacement.

Rating mix — of the 5 reviews we analyzed436 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 436 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Named technicians (Taylor, Wayne, Jake, Russell) repeatedly praised for patient explanations and upfront cost transparency before starting work — cited in 4 of 5 sampled reviews (cited in 4 of 5 reviews)
  • Same-day sourcing for a cracked toilet: Jake located a replacement unit and arranged same-day installation to avoid customer delay — cited as going 'extra mile' in 1 of 5 reviews (cited in 1 of 5 reviews)
  • Within-3-hour response: drain issue resolved within 3 hours of morning inquiry, including line snaking, per 1 of 5 sampled reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing not disclosed upfront at booking: 1 of 5 reviewers was surprised by toilet replacement cost and suggests flat-rate pricing or ranges be provided before scheduling (1 of 5 reviews)
What reviewers praise
The service we received from Roto-Rooter Plumbing was exceptional from start to finish. The receptionist was very professional and set the tone for a seamless experience. Taylor arrived promptly and addressed the issue we had with our faucet handles on the …
Jimmy Bell · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 436 reviews · newest from Mar 2026 · BBB A+ accredited

8

Zippy Plumber

Top pick24/7 per Google listing
4.9 (426 Google reviews) 18.9 mi from downtown Ball Ground

Owner Matt is named in nearly every positive review across 426 reviews at 4.9 stars; Sunday morning sewer rescues, 6pm sewage calls, and hydro-jetting same-day are repeatedly cited. One 1-star: emergency caller was told a callback would come in '1 to 2 minutes' and never got one.

Rating mix — of the 15 reviews we analyzed426 total on Google
513
40
30
20
12

What reviewers keep saying

  • Sunday and after-hours pickup when bigger 'Emergency 24/7' shops didn't answer — one customer said three large plumbers misleadingly advertised 24/7 before Zippy actually showed up. (cited in 3 of 99 reviews)
  • Sewer-line and hydro-jetting work called out specifically — Matt scoped a sewer line twice to be sure and hydro-jet'd a kitchen grease clog same day. (cited in 3 of 99 reviews)
  • Older-home expertise — Matt 'didn't walk in and jump to the most expensive fix' and assessed every option on an older-home emergency. (cited in 2 of 99 reviews)

What reviewers complain about

  • One emergency caller said they were promised a callback in '1 to 2 minutes' and never got one — single complaint, but mirrors the 24/7-advertising gripe other reviewers raised about competitors. (1 of 99 reviews)
What reviewers praise
Matt was very knowledgeable and professional. He came over to assess my problem and went to get the equipment he needed. He stayed many hours until it was resolved. I am so impressed by his work ethic— especially on a Saturday! Thank you Zippy Plumbing for a …
Jeannie Barry · ★★★★★ · Google · Mar 2026
The most critical take we found
Had a plumbing emergency that went unanswered. Called multiple times, was told id be contacted by “matt” and never heard anything back. Im convinced all of these positive reviews are fakes.
Ian Robinson · · Google · Aug 2025

We read 99 of 426 reviews · newest from Mar 2026

4.9 (304 Google reviews) 0.1 mi from downtown Ball GroundNot a 24/7 shop

Heritage Plumbing scores 4.9 across 304 reviews with BBB A+ accreditation; all 5 analyzed reviews are 5-star, citing same-day water heater replacement and proactive problem detection on a toilet job.

Rating mix — of the 5 reviews we analyzed304 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 304 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day scheduling honored — dispatched for a water heater leak reported late evening, installed next morning per 2 of 5 analyzed reviews (cited in 2 of 5 reviews)
  • Tech identified a secondary hidden problem during a toilet call, then referred a reputable specialist — proactive catch flagged in 1 of 5 reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I couldn’t be happier with Heritage. They did a great job on our project. They are easy to work with, reliable, and honest. I highly recommend them for any plumbing needs.
Darleen Prem · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 304 reviews · newest from Feb 2026 · BBB A+ accredited

10

Southern Phoenix Services

Top pick24/7 per Google listing
4.8 (238 Google reviews)3.9 on Yelp (7) 19.5 mi from downtown Ball Ground

94 of 100 analyzed reviews are 5-star but 5 are 1-star. After-hours water heater work documented. One Yelp reviewer alleges water main fittings 'not installed to code' after multiple revisits.

Rating mix — of the 15 reviews we analyzed238 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star review alleges fittings used on water main 'were never supposed to be buried and were not installed to code' — customer considering legal action (1 of 100 reviews)
  • One Yelp reviewer reported the same water main section busting three times in one year after two prior repairs, alleging fittings 'not installed to code' (1 of 100 reviews)

To be fair

  • After-hours emergency work documented — water heater out in winter with young children, tech stayed until 9pm (cited in 1 of 100 reviews)
  • Burst pipe response late at night reported — arrived on time and fixed quickly (cited in 1 of 100 reviews)
  • Owner is a woman with men staff praised for professional execution and clear communication (cited in 1 of 100 reviews)
What reviewers praise
Southern Phoenix Services was incredibly reliable – they showed up on time, performed my water heater replacement quickly and kept me informed throughout. I will definitely choose them again for any plumbing services. Just so efficient, professional and a …
Chad Moore · ★★★★★ · Google · Dec 2025
The most critical take we found
Coleman (the son) came out twice, once in April and again in May, to fix where the water main came into the house. Well it just busted again and I called out a larger company who says the fittings used were never supposed to be buried and were not installed …
Amy W. · · Yelp · Dec 2018

We read 100 of 238 reviews · newest from Dec 2025

Worth a look — with caveats

Real strengths, but read the concerns first
11

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,595 Google reviews) 19.1 mi from downtown Ball Ground

Large franchise with 1,595 reviews at 4.8 stars; Jeremiah responded to a 9:30pm runaway faucet and a burst-pipe call. But one 3-star reviewer paid over $500 for a valve and stopper swap that took under 40 minutes, and another said the tech showed up with dirty shoe guards and tried to overcharge.

Rating mix — of the 15 reviews we analyzed1,595 total on Google
513
42
30
20
10

Why we're cautious

  • Quoted price flexed downward when customer pushed back — pattern of opening high then negotiating is a transparency concern for emergency callers without time to shop. (2 of 88 reviews)
  • Pricing pushback: a 3-star reviewer paid over $500 for a valve and stopper change that took less than 40 minutes and won't call them back. (1 of 88 reviews)
  • One tech showed up with dirty shoe guards, left toilet water in the carpet, and 'seemed like he was going to overcharge me at first' before dropping the price when pushed back. (1 of 88 reviews)

To be fair

  • Late-night and same-day dispatch — Jeremiah arrived at 9:30pm for a faucet that wouldn't shut off, and another tech burst-pipe call was diagnosed and solved on arrival. (cited in 2 of 88 reviews)
  • Same-day service on smaller jobs — multiple reviewers say work was completed the same day they called. (cited in 2 of 88 reviews)
What reviewers praise
We had a great experience with Roto-Rooter Plumbing in Alpharetta. Jeremy Brodie was courteous, professional, and took great care in replacing our old kitchen faucet with a new modern one. He also installed a new garbage disposal and glass rinser, and …
Enrique Vela · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 88 of 1,595 reviews · newest from Mar 2026

4.8 (1,028 Google reviews)2.8 on Yelp (9) 19.7 mi from downtown Ball GroundNot a 24/7 shop

The Original Plumber (E. Dennis): 84 of 93 analyzed reviews are 5-star; fast_response=13 and same-day=13 are the top signals, but 2 reviews document a $524 diagnostic-only fee not applied toward repairs — a structured upcharge pattern.

Rating mix — of the 15 reviews we analyzed1,028 total on Google
511
40
30
20
14

Why we're cautious

  • $524 diagnostic fee not credited toward repair — described as a "level 2" charge not disclosed upfront; customer calls it a scam; separate reviewer was told repair wasn't worth doing but still charged for the visit (2 of 93 reviews)
  • Customer service failure after flooding bathroom during service: refused to cover cost of painter to fix wall they cracked, responded "No, we can't do work we don't get paid for" (1 of 93 reviews)
  • Diagnostic fee structure is opaque — "Level 2" diagnostic for tankless water heater charged at $524 not applied to repairs; customer was not informed of the tiered fee before service (2 of 93 reviews)

To be fair

  • Same-day dispatch in 13 reviews with named techs (Alain, Casey, James) praised for punctuality and thorough diagnostics (cited in 2 of 93 reviews)
  • Sewer line and water pipe replacement handled efficiently — estimate came in below competitors, work ran until 10 PM to complete the job (cited in 2 of 93 reviews)
  • Honest diagnosis that saved money: James identified a warranty on a furnace part the homeowner didn't know existed, covering the repair cost (cited in 1 of 93 reviews)
What reviewers praise
Alain installed some piping to stop a leak that should have been done by the original installer for a Rinnai tankless water heater. He was the consummate professional
Lawrence Wade · ★★★★★ · Google · Nov 2025
The most critical take we found
Customer service is not their strong point. They flooded my bathroom and I stupidly paid them once they fixed the shut off. I asked them to additionally fix the toilet to cover the cost of having a painter come and fix the hole in the wall they created to fix …
Melissa C. · · Yelp · Dec 2021

We read 93 of 1,028 reviews · newest from Nov 2025

13

Quick-Pro Plumbing

Caveats apply
4.9 (358 Google reviews) 16.7 mi from downtown Ball GroundNot a 24/7 shop

Extremely fast emergency response (often same-day within an hour) with strong workmanship, but pricing is inconsistent—some call it fair while others report charges 3-4x higher than competitors for similar jobs.

Rating mix — of the 15 reviews we analyzed358 total on Google
512
40
30
22
11

Why we're cautious

  • Significant pricing disparity: one customer charged $550 while a neighbor paid $150 for the same job type, suggesting either inconsistent pricing structure or potential overcharging (1 of 92 reviews)
  • Pricing is highly inconsistent: same job costs $550 for one customer but $150 for a neighbor using another licensed plumber; another reviewer paid $550 for gasket replacement they deemed 'ridiculous' (2 of 92 reviews)
  • Price concerns raised in 3 additional reviews despite praising work quality; customers note charges seemed 'very high' compared to other quotes (1 of 92 reviews)

To be fair

  • Same-day or within-hour emergency response mentioned in 8 reviews, critical for burst pipes at 2am (cited in 7 of 92 reviews)
  • Transparent communication and explanation during repairs emphasized in 6 reviews; technicians walk customers through work and explain problems in plain language (cited in 5 of 92 reviews)
  • High quality workmanship with no rework mentioned; jobs completed efficiently on first visit in 5 reviews (cited in 5 of 92 reviews)
What reviewers praise
Whenever there is a plumbing issue at any of the properties I manage my first call is to Masterflo Plumbing. Today Cameron and Michael came out and spent an hour troubleshooting a problem. I always appreciate how thorough and reliable this company is.
Elise Norman · ★★★★★ · Google · Feb 2026
The most critical take we found
Quick Pro charged me $550 yesterday. A neighbor had the same job done today for $150 by a licensed and insured plumber! I will tell everyone I know to stay away from Quick Pro!!!
Terry Ivey · · Google · Feb 2026

We read 92 of 358 reviews · newest from Feb 2026

14

Good Ol'Boys Plumbing

Caveats apply24/7 per Google listing
4.9 (240 Google reviews)4.0 on Yelp (21) 18.3 mi from downtown Ball Ground

Responds to emergencies within 30 minutes and stands behind work with honest pricing, but one past customer reports material failure two years later with no callback.

Rating mix — of the 15 reviews we analyzed240 total on Google
510
40
30
23
12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One customer reports underground pipe failed again 2-3 years after $800 repair, claims material selection error, and received no callback after complaint (1 of 101 reviews)
  • No documented weakness found in analyzed reviews. Not enough data to identify consistent service failures—only 1 negative review in sample of 75.

To be fair

  • Emergency responsiveness: Multiple reviewers report same-day or sub-1-hour arrival for urgent calls, including after-hours water service breaks and basement leaks (cited in 4 of 101 reviews)
  • Honest pricing and willingness to save customers money: Multiple reviews mention owners declining unnecessary upsells or proposing cheaper alternatives than competitors (e.g., $950 vs. $1,700 quote; free repair for returning customer) (cited in 2 of 101 reviews)
  • Workmanship attention to detail: Reviewers praise quality over speed, with examples of reworking old piping for clean layouts and careful cement-slab management to avoid cosmetic damage (cited in 2 of 101 reviews)
What reviewers praise
Good People. Harry Homeowner (aka ME) doesn’t know what he’s doing but these guys sure do. Cut it to me straight. Probably could have pretended there is more wrong than there was but voluntarily told me things were stable and performing to expectation. Very …
Puja McGriddle · ★★★★★ · Google · Mar 2026
The most critical take we found
Had some work done in my front yard 2-3 years ago cause the water pipe was leaking near the sidewalk. Now it's leaking again and I paid $800 to get it fixed, come to find out the plumber told me that a lot of the parts weren't even supposed to be used for …
Julian W. · · Yelp · Dec 2020

We read 101 of 240 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

RooterPLUS!

We'd call someone else first24/7 per Google listing
4.7 (8,257 Google reviews)1.6 on Yelp (100) 16.3 mi from downtown Ball Ground

Fast emergency response and good workmanship when things go right, but bait-and-switch pricing on septic pumping is rampant—expect $500+ instead of advertised $150.

Rating mix — of the 15 reviews we analyzed8,257 total on Google
53
40
30
21
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Predatory upselling pattern targeting vulnerable customers: 1 detailed review documents same technician charging $2,600 to elderly female neighbor for services (drain field pump, filter replacement, oxidizer treatment) that were never offered to comparable customer or deemed necessary (1 of 191 reviews)
  • Retroactive billing without consent: 1 review reports charge being altered post-signature from $850 to $1,400 on credit card without authorization (1 of 191 reviews)
  • Catastrophic installation failure with refusal to remediate: 1 review details water main line installed by RooterPlus bursting at 1:30 AM, flooding home with 3–4 inches of water and causing $10K+ in unreimbursed damage; company deferred to insurance and owner/management refused to respond or help (1 of 191 reviews)

To be fair

  • Strong emergency responsiveness: multiple reviewers praise rapid dispatch for urgent issues, including same-day and evening/weekend availability without extra fees (cited in 4 of 191 reviews)
  • Individual technicians frequently commended for professionalism, thoroughness, and care: 5 reviews specifically praise named techs (Robert, Steven, Lauren/RooterPlus team, Barry/Jose, Joaquin) for going above expectations (cited in 5 of 191 reviews)
  • Capable of large-scale emergency infrastructure work: one review documents successful same-night coordination for major water main burst affecting 200+ homeowners (cited in 1 of 191 reviews)
What reviewers praise
We found ourselves in need of a new drain field for our home septic system. From my first telephone call to RooterPlus, I felt comfortable with each person I dealt with in the process. Every question I had was answered to my satisfaction. From their office …
Pat Barrett · ★★★★★ · Google · Feb 2026
The most critical take we found
Would like to forewarn anyone thinking about using this company, review is accurate and I am a previous customer. I live at Cedar Chase Townhomes in Atlanta GA, 30324. In 2021 our HOA hired Rooter Plus to re plumb water main lines and unit feed lines in our …
Pino C. · · Yelp · Dec 2022

We read 191 of 8,257 reviews · newest from Feb 2026

Also serving Ball Ground — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Precision Plumbing and Septic, Inc. 4.9 (232 Google reviews) · Canton · 6.1 mi Call
Rapid Response Plumbing 5.0 (229 Google reviews) · Alpharetta · 16.7 mi Call
Plumber Now LLC 4.9 (209 Google reviews) · Canton · 11.8 mi Call
Fuller Plumbing Services 4.9 (205 Google reviews) · Milton · 17.8 mi Call
ABREEZE Plumbing & Drain, LLC 5.0 (180 Google reviews) · Johns Creek · 20.0 mi Call
Fast Drains Plumbing 5.0 (154 Google reviews) · Canton · 11.1 mi Call
Stanley & Sons Plumbing Company 4.9 (149 Google reviews) · Woodstock · 18.5 mi Call
Georgia 5 Star Plumbing Inc 4.8 (125 Google reviews) · Woodstock · 19.5 mi Call
White Glove Plumbing, LLC 5.0 (123 Google reviews) · Milton · 15.8 mi Call
Saving Grace Plumbing Services 4.9 (86 Google reviews) · Canton · 9.1 mi Call
Plumbing Central 4.7 (86 Google reviews) · Milton · 16.6 mi Call
Locklear Plumbing 4.9 (85 Google reviews) · Woodstock · 19.7 mi Call
Valu-Rite Plumbing, Inc. 4.7 (69 Google reviews) · Woodstock · 16.8 mi Call
1-Tom-Plumber 5.0 (49 Google reviews) · Alpharetta · 19.9 mi Call
1st Plumber To Call 4.9 (44 Google reviews) · Canton · 7.0 mi Call
Woodstock Plumbing Pros 5.0 (40 Google reviews) · Roswell · 18.8 mi Call
Canton Plumbing Solution 5.0 (35 Google reviews) · Canton · 10.0 mi Call
Woodstock Plumbing & Drain Clean 4.8 (21 Google reviews) · Woodstock · 18.4 mi Call
Busted Pipes Plumbing 5.0 (15 Google reviews) · Milton · 19.3 mi Call
Johnson Plumbing 4.5 (13 Google reviews) · Canton · 7.2 mi Call
On Point Plumbing 5.0 (8 Google reviews) · Canton · 11.1 mi Call

What reviewers complain about in Ball Ground

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Towne PlumberBait-and-switch allegation on water line repair: quoted $650–$850, then demanded $1,000 more mid-dig citing wrong pipe size — 1 Yelp 1-star review (vnkIyW3RlpZB53WO9EmO).
  • Plumb N Plumber Company, LLC1-star Yelp review describes tech leaving mid-job for an hour, returning with attitude, and threatening to walk off — isolated but severe
  • Southern Phoenix ServicesYelp 1-star review alleges fittings used on water main 'were never supposed to be buried and were not installed to code' — customer considering legal action
  • Roto-Rooter Plumbing & Water CleanupQuoted price flexed downward when customer pushed back — pattern of opening high then negotiating is a transparency concern for emergency callers without time to shop.
  • The Original Plumber HVAC, Septic & Electrical$524 diagnostic fee not credited toward repair — described as a "level 2" charge not disclosed upfront; customer calls it a scam; separate reviewer was told repair wasn't worth doing but still charged for the visit
  • The Original Plumber HVAC, Septic & ElectricalCustomer service failure after flooding bathroom during service: refused to cover cost of painter to fix wall they cracked, responded "No, we can't do work we don't get paid for"
  • Quick-Pro PlumbingSignificant pricing disparity: one customer charged $550 while a neighbor paid $150 for the same job type, suggesting either inconsistent pricing structure or potential overcharging
  • Good Ol'Boys PlumbingOne customer reports underground pipe failed again 2-3 years after $800 repair, claims material selection error, and received no callback after complaint

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Ball Ground we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,358 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Jasper, Marble Hill, Nelson, Tate — this Ball Ground guide covers those areas.

Nearby city guides