1-Tom-Plumber
Plumber · Alpharetta, GA · Open 24 hours per Google listing
Our verdict
Consistently arrives fast for emergencies and delivers clean, professional work—just expect to pay fairly for it.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 51 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Exceptional emergency response time with multiple reviewers praising rapid arrival during crises like water heater failures and flooding
1 cited review
“got out here stat, made situation top priority”
Cited in 3 of the 51 reviews we analyzed — 2 cited reviews not excerpted here.
Workmanship quality consistently praised across 8+ reviews for clean, efficient, and knowledgeable repairs
1 cited review
“Outstanding quality and clean work”
Cited in 4 of the 51 reviews we analyzed — 3 cited reviews not excerpted here.
Phone staff (Becky, Chrisy) explicitly mentioned for patience, empathy, and clear communication during stressful situations
Cited in 2 of the 51 reviews we analyzed.
Thorough diagnostic work—reviewers note technicians identify root causes others missed and explain issues clearly before repairs
1 cited review
“able to convey why having issues, pleasure to do business”
Cited in 3 of the 51 reviews we analyzed — 2 cited reviews not excerpted here.
Competitive pricing with at least one direct comparison calling them 'the best price hands down'
Cited in 1 of the 51 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 51reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Rafael was able to fix my sink problem quickly and professionally. I was grateful to have him take care of everything including picking out a great new fixture for the bathroom. He was friendly and efficient and what would have taken me hours to figure out, he did in about 45 minutes. This is not the first time I’ve called this company and they are officially my go-to for any future plumbing issues”
“Great response time and friendly service. They took care of the issues that I was experiencing and were much more prompt than their competitors in an emergency situation. I highly recommend them for all of your plumbing needs!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire 1-Tom-Plumber?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own 1-Tom-Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
1-Tom-Plumberisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Norcross · Cumming · Lawrenceville · Ball Ground