Roto-Rooter Plumbing & Water Cleanup
Plumber · Canton, GA · Open 24 hours per Google listing
Our verdict
Roto-Rooter Canton holds 5★ across 436 reviews with BBB accredited A+; all 5 sampled reviews are 5-star with technicians Taylor, Wayne, Jake, and Russell praised by name, though 1 reviewer flagged pricing surprise for a toilet replacement.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Named technicians (Taylor, Wayne, Jake, Russell) repeatedly praised for patient explanations and upfront cost transparency before starting work — cited in 4 of 5 sampled reviews
2 cited reviews
“Taylor was great. Very kind, knowledgeable, and honest. Explained everything up front before he started including what he thought needed to be done to fix the problem and the cost.”
“When our new toilet was cracked he helped us get a replacement the same day so we didn't have to wait to get it installed. He didn't have to do that but he went the extra mile. Regarding price, I was a bit surprised by the cost to replace one toilet.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Same-day sourcing for a cracked toilet: Jake located a replacement unit and arranged same-day installation to avoid customer delay — cited as going 'extra mile' in 1 of 5 reviews
1 cited review
“When our new toilet was cracked he helped us get a replacement the same day so we didn't have to wait to get it installed. He didn't have to do that but he went the extra mile. Regarding price, I was a bit surprised by the cost to replace one toilet.”
Within-3-hour response: drain issue resolved within 3 hours of morning inquiry, including line snaking, per 1 of 5 sampled reviews
1 cited review
“Woke up, decided to place an inquire for slow drainage to kitchen sink & someone was out within 3hrs! Line was snaked & problem solved!! Russell B. was very knowledgeable & patient with all my questions.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing not disclosed upfront at booking: 1 of 5 reviewers was surprised by toilet replacement cost and suggests flat-rate pricing or ranges be provided before scheduling
“When our new toilet was cracked he helped us get a replacement the same day so we didn't have to wait to get it installed. He didn't have to do that but he went the extra mile. Regarding price, I was a bit surprised by the cost to replace one toilet.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“The service we received from Roto-Rooter Plumbing was exceptional from start to finish. The receptionist was very professional and set the tone for a seamless experience. Taylor arrived promptly and addressed the issue we had with our faucet handles on the tub. Taylor demonstrated knowledge and professionalism, handling the job efficiently without any hiccups. His positiveattitude made a difference, and we are …”
“Jake was our plumber and he was fantastic. When our new toilet was cracked he helped us get a replacement the same day so we didn't have to wait to get it installed. He didn't have to do that but he went the extra mile. Regarding price, I was a bit surprised by the cost to replace one toilet. I thought it was very expensive. Jakes worked with us on that too so he wouldn't lose us as customers. This five stars is …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 436 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Ball Ground · Acworth · Cumming · Cartersville