Roto-Rooter Plumbing & Water Cleanup
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Mid-Range
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Trust Score: 0/100 · Based on 436 reviews
Our Verdict
#6 of 10 in Canton, GA
- Emergency and same-day calls
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 436 Reviews Tell Us
Emergency Response
Within-3-hour response: drain issue resolved within 3 hours of morning inquiry, including line snaking, per 1 of 5 sampled reviews
Emergency and same-day calls
What To Watch Out For
Pricing not disclosed upfront at booking: 1 of 5 reviewers was surprised by toilet replacement cost and suggests flat-rate pricing or ranges be provided before scheduling
Pricing
Pricing not disclosed upfront at booking: 1 of 5 reviewers was surprised by toilet replacement cost and suggests flat-rate pricing or ranges be provided before scheduling
Customer reviews
Reviews from Google, Yelp & more
The service we received from Roto-Rooter Plumbing was exceptional from start to finish. The receptionist was very professional and set the tone for a seamless experience. Taylor arrived promptly and addressed the issue we had with our faucet handles on the tub. Taylor demonstrated knowledge and professionalism, handling the job efficiently without any hiccups. His positiveattitude made a difference, and we are incredibly grateful for the outstanding service. Thank you, Roto-Rooter! The Bell’s
Taylor was great. Very kind, knowledgeable, and honest. Explained everything up front before he started including what he thought needed to be done to fix the problem and the cost.
Jake was our plumber and he was fantastic. When our new toilet was cracked he helped us get a replacement the same day so we didn't have to wait to get it installed. He didn't have to do that but he went the extra mile. Regarding price, I was a bit surprised by the cost to replace one toilet. I thought it was very expensive. Jakes worked with us on that too so he wouldn't lose us as customers. This five stars is for Jake and his willingness to go above and beyond for his customer and to keep the sale. It would be helpful to have the flat rate pricing or at least a range available before booking service. This way customer are not taken by surprise.
Quick response, easy to set up appointment. Thank you for sending an outstanding representative of your company. Wayne was patient and kind in answering a lot of questions and explaining the concerns and options to address the problem. He was very conscientious in cleaning up once he was done with the work. Very thorough and gave some great suggestions as to how I might approach the issues he found. Would highly recommend Wayne to family and friends. Thank you , once again, for sending a very professional technician/ tradesman to help me out today. Also greatly appreciate the senior’s discount!
Woke up, decided to place an inquire for slow drainage to kitchen sink & someone was out within 3hrs! Line was snaked & problem solved!! Russell B. was very knowledgeable & patient with all my questions. Wish him best of luck with all his endeavors. Would definitely recommend Roto Rooter to anyone following this 1st time service.
Business details
Service area
Based in Canton. Serves 10 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup