Plumber Now LLC
Plumber · Canton, GA
You call them directly — we don't sell your info or route the call.
Our verdict
4.9★ on 209 Google reviews, but only 5 analyzed show a 3-of-5 positive split; 2 serious damage-and-no-resolution complaints documented — flooding a basement and breaking a countertop with disputed reimbursement.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day dispatch confirmed: leak fixed the same day as the call in 1 reviewed incident
1 cited review
“I have a huge appreciation for the fact that they got my leak fixed the same day I called. It's great to have that piece of mind that they can get me sorted that quickly.”
Water heater installation praised for thoroughness — technician explained process start to finish
1 cited review
“Justin L. did an excellent job installing my water heater. He was very professional, courteous, and friendly. Explained everything about the installation from start to finish. He went above and beyond my expectations.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Flooded customer basement, accepted no responsibility, and manager sided with the tech's version per 1 review
“Do NOT use them!!! Flooded my basement and destroyed important equipment of mine. Expensive at that. The person that flooded it explained how incompetent the tech was before him. Well I called them to notify them and they did NOT care.”
Red flag
Broke kitchen countertop during repair, owner agreed to reimburse but then dodged calls and court summons for 30+ days per 1 review
“Plumber Now / Phil Patterson, sent a plumber "Frank" to my home on March 25, 2024 to replace a broken undermounted kitchen sink. Frank broke the countertop while trying to remove the sink. Phil agreed to resolve/reimburse for the damages but continues to avoid communicating and resolving this matter.”
Management disputes and ignores customer-reported damage rather than resolving; pattern cited in 2 of 5 analyzed reviews
“Do NOT use them!!! Flooded my basement and destroyed important equipment of mine. Expensive at that. The person that flooded it explained how incompetent the tech was before him. Well I called them to notify them and they did NOT care.”
1 more cited review
“Plumber Now / Phil Patterson, sent a plumber "Frank" to my home on March 25, 2024 to replace a broken undermounted kitchen sink. Frank broke the countertop while trying to remove the sink. Phil agreed to resolve/reimburse for the damages but continues to avoid communicating and resolving this matter.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“UPDATE: They are avoiding my calls, dodging court summons and never resolved the damage they caused. WARNING: AVOID THEM!!! Plumber Now / Phil Patterson, sent a plumber "Frank" to my home on March 25, 2024 to replace a broken undermounted kitchen sink. Frank broke the countertop while trying to remove the sink. Phil agreed to resolve/reimburse for the damages but continues to avoid communicating and resolving this …”
Positive
“I gotta say, in the short time I’ve been dealing with Plumber Now, I could not have asked for a better experience. You don’t just get a great group of personable people, you get great work along with it! I have a huge appreciation for the fact that they got my leak fixed the same day I called. It’s great to have that piece of mind that they can get me sorted that quickly. A personal shoutout to the plumber Alex who …”
“Plumber Now LLC was dispatched to home. I was given an ETA and the ability to track the plumber, Frank. Frank arrived even sooner than I had expected and he got right to work. Accessing the plumbing issues inviting me to see what was to be done and answering all my questions. He was very knowledgeable and down to business. He gave us reassurances and piece of mind. Let me tell you it wasn’t just talk everything went …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 209 reviews so far. Treat this as a first read.
Newest review in our sample: Jul 2024.
Should you hire Plumber Now LLC?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Plumber Now LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumber Now LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Ball Ground · Acworth · Cartersville · Cumming