Valu-Rite Plumbing, Inc.
Plumber · Woodstock, GA
Our verdict
Valu-Rite Plumbing (4.7★, 69 reviews, BBB A+) — owner David personally handles most jobs with strong integrity reputation, but slow_response flagged in 5 of 73 reviews including 2 instances of not returning to finish paid work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 73 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Owner-level integrity: chose an inexpensive septic fix over a costly replacement and personally educated the homeowner on their system; no-fee house call before quoting confirmed in 1 review.
Cited in 2 of the 73 reviews we analyzed.
Water heater flood response within 2 hours — same-day hot water heater replacement after kitchen flood, with code compliance and straight talk on cheap vs. correct options.
1 cited review
“Working with David and his staff was incredibly easy. When my hot water heater decided to flood my kitchen and laundry room they sent someone out within two hours and got right to work. They were respectful, convenient and straight shooting about the cheap options versus the right option. The job was done same day.”
Persistent complex job follow-through — David and team spent over a month troubleshooting a unique drainage problem without billing for repeated visits; quoted immediately with no ambiguity.
Cited in 1 of the 73 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 separate reviewers (2025 and 2022) report David accepted payment and left jobs unfinished — missed follow-up appointments for days or weeks with no contact or apology.
“David came to my house to repair a busted expansion tank and install a toilet which had a tricky flange situation. He took care of the expansion tank and got 95% of the way there on the toilet but was having issues with water line connection. At that point it was late so he said he'd come back and finish in the next day or so. I have reached out multiple times over the last weeks but have'nt heard back.”
Cited in 2 of the 73 reviews we analyzed.
Red flag
1 reviewer set up 2 consecutive appointments — David did not show up or call for either; no apology offered when customer followed up.
“Set up an appointment. He never came. I called back to give him the benefit of the doubt. He didn't apologize at all. I rescheduled again for the next day, he never showed up or contacted me--again.”
Reliability on job completion: 2 separate reviewers report David left a job 95% done and stopped responding to calls and texts for weeks; slow_response flagged in 5 of 73 reviews.
“Set up an appointment. He never came. I called back to give him the benefit of the doubt. He didn't apologize at all. I rescheduled again for the next day, he never showed up or contacted me--again.”
1 more cited review
“David came to my house to repair a busted expansion tank and install a toilet which had a tricky flange situation. He took care of the expansion tank and got 95% of the way there on the toilet but was having issues with water line connection. At that point it was late so he said he'd come back and finish in the next day or so. I have reached out multiple times over the last weeks but have'nt heard back.”
Cited in 3 of the 73 reviews we analyzed — 1 cited review not excerpted here.
Keep it in proportion: these concerns are cited in 3 of the 73 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This guy is severely unprofessional. I had an issue with my well pump so I called a few places to get a diagnostic check on the system. I called at 10:00 and he said he would be at my place between 12:00 and 1:00. He told me it sounded like it would take a full system replacement so estimated $1200. (Before he even looked at the system). So I get a family member to my house to wait on him. At 12:55 I call and he …”
Positive
“I had to have bathroom leaks repaired and found David on Thumbtack. He found the problem , told me what it would take to fix it, showed me all the damaged parts and at no time did I ever feel like he was being deceitful or trying to "up sell" me. That kind of integrity is hard to find, so needless to say, I found my new plumber!”
“I cant say enough good things about David, Robbie, and Randy at Valu-Rite Plumbing! My drainage situation was more than unique and presented many challenges that I doubt many people/plumbers have faced in their lifetimes. They stuck with me over an entire month, continuously coming out to troubleshoot the problem, trying to come up with the best and most affordable plan forward, and never let me lose faith. I …”
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The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Valu-Rite Plumbing, Inc.?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Valu-Rite Plumbing, Inc.?
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Find plumbers near you
Valu-Rite Plumbing, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Acworth · Cartersville · Ball Ground