Stanley & Sons Plumbing Company
Plumber · Woodstock, GA · Open 24 hours per Google listing
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Our verdict
4.9★ across 149 reviews; fast_response=50, expensive=7 in 100 analyzed — Marvin responded same day on weekend even when 3 other companies didn't; water heater=38 is top service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response=50 across 100 analyzed reviews; Marvin was the only company of 4 to respond same-day on a weekend with quoted estimate
1 cited review
“I reached out to four different plumbing companies, and Marvin was the only one who got back to me the same day—even on a weekend. He asked me to send pictures and a video of the leak, then quickly gave me a clear and reasonable quote.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
water-heater=38 service mentions — highest volume service; tankless installations, holiday weekend same-day scheduling documented
Cited in 3 of the 100 reviews we analyzed.
weekend_or_emergency=13 across 100 reviews — no after-hours fee documented; Roger arrived within the hour beating competitor who charged emergency fees
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Yelp 1-star (2021): 'free assessment' charged $185 without fixing or finding source; owner promised callback same day then went silent — customer left without working showers
“The free assessment cost $185, and they didn't fix or find the source of the problem. They promised their 'boss' would contact me the same day, and return to the house the following day. I've had no word since, and we have no working showers...”
Red flag
Yelp 1-star (2021): alleged business practices concerns tied to ownership change — old reviews may reflect prior owner Arthur Donahue, newer experience under son Brandon described as poor
Cited in 1 of the 100 reviews we analyzed.
expensive=7 across 100 analyzed reviews — pattern of pricing perceived as above average; 7% of analyzed reviews mention cost concerns
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The absolute worse contractor experience ever! Very questionable business practices in my opinion.I had the same experience but with a side of beyond rude from the mouthy owner (son Brandon Donahue of the old now retired owner Arthur Donahue) as the bad recent reviews .Most of the mostly great reviews were from when Arthur ran the company. (Also cute how they try to blame the previous owner for issues now on some …”
“Art and Matt scheduled appointments with me on 2 different days and didn't bother showing up either time or even call to let me know they weren't going to make it. I can't vouch for their work or not, but I would never trust a contractor who doesn't bother to show up to 2 consecutive appointments.”
Positive
“I needed my kitchen faucet replaced at my home in Woodstock, so I called around to a few local plumbing companies. Some places quoted me much higher prices and couldn’t even fit me in for over a week. One company even tried to charge extra for after-hours work. I decided to give a different plumber a shot, and I’m glad I did. The dispatcher was polite and straightforward, telling me exactly when to expect the …”
“We recently had a plumber come out to our home in Woodstock to help us again, and the experience was fantastic. The whole team is very knowledgeable and professional, always ready to answer any questions about plumbing issues or upgrades. Roger and the crew installed a tankless water heater for us, and we were really impressed by their attention to detail and friendly attitude. The prices were fair, and we …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Two Yelp 1-star reviews from 2021 allege billing and follow-through problems under current ownership — not consistent with 4.9★ Google profile; reviewer attributes decline to ownership transition.
Should you hire Stanley & Sons Plumbing Company?
Best for
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Stanley & Sons Plumbing Company?
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Find plumbers near you
Stanley & Sons Plumbing Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Acworth · Cartersville · Ball Ground