Locklear Plumbing
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Based on review analysis
1 concern
Estimate fee charged upfront plus quote of $1,000+ for a job a competitor finished for $175 — reviewer specifically noted feeling "taken advantage of as a single female."
Trust Score: 0/100 · Based on 85 reviews
Our Verdict
#8 of 12 in Woodstock, GA
No standout specialties
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 83 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 85 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Pricing opacity flagged in 2 reviews: one reviewer paid an estimate fee then received a $1,000+ quote later completed by a competitor for $175; another found final bill higher than expected due to undisclosed travel charges.
Estimate fee charged upfront plus quote of $1,000+ for a job a competitor finished for $175 — reviewer specifically noted feeling "taken advantage of as a single female."
Quality & Professionalism
Thorough diagnostics praised: camera inspection walkthrough shown to customer with before/after comparison, problem fully explained before work began.
Multi-service competence confirmed across 83 reviews: toilet-repair=4, faucet-repair=5, water-heater=5, drain-cleaning=1 — repeat customers trust them for varied jobs.
Communication
Thorough diagnostics praised: camera inspection walkthrough shown to customer with before/after comparison, problem fully explained before work began.
Pricing
Pricing opacity flagged in 2 reviews: one reviewer paid an estimate fee then received a $1,000+ quote later completed by a competitor for $175; another found final bill higher than expected due to undisclosed travel charges.
Customer reviews
Reviews from Google, Yelp & more
Brandon and coworker were amazing! We had a shower leak and needed a new toilet installed. The job was done quickly and effortlessly. They were also very pleasant and personable. We will definitely keep them as our plumber go tos!
Very professional and knowledgeable of the work that needed to be completed. Came in and knocked everything out that needed to be done for the 1st visit and I will be scheduling the follow up very soon.
Locklear Plumbing was amazing! A different plumbing company quoted us an exorbitant price for a leaky pipe repair. It seemed they were taking advantage of a woman run, small business, and could not justify their quote. We called Locklear and they took great care of us! David was on time, professional, and fixed our leaky pipe fast. We are very happy with the price and the work performed. We will definitely call Locklear Plumbing again. Thank you!
45 dollars to have their guy come out and wiggle my drain. Bathtub overflow drain is loose and water leaking through ceiling. The guy would not repair the seal or tighten screws he only offered to put silicone around it. Guess ill.be watching another youtube video and headed to home depot. I would like my money back!
Ha, the website states the hire professionals with clean driving records by their drivers go over 100mph on 75 without maintaining a lane. Runs off the road and throws rocks into windshields causing cracks. Absolutely pathetic for standards for company. Drug testing doesn't rid of alcoholics. Cheap and underqualified staff
I had a major leak in the sewer lines in my house and an issue with my septic tank. It began leaking substantially into the ceiling and down the walls and up through the baseboards of my lower level floor causing flooding in my closets and my bedroom. I called Absolute Plumbing who came by to assess the damage first. They said I needed all this work done and it would cost me over $10k to fix it properly. I was literally freaking out. I had another company, Locklear Plumbing, come out as soon as Absolute Plumbing left, for a second opinion. I was then quoted $4400 to fix the entire problem and it did not entail what Absolute Plumbing told me. I was very skeptical and hesitant because of what Absolute Plumbing quoted me because they seemed very sure of themselves. The tech, Brandon, assured me that he and Eric could fix the problem and it would only cost me $4400. Sure enough, he was right. I was so impressed and so thankful that it wasn't going to cost me over $10k and the problems were fixed and now I have no leaks praise God. They even gave me a 10 percent off coupon which made the bill $4k. Thank you Brandon and Eric with Locklear Plumbing.
Needed water heater replaced. I purchased the water heater, was natural gas so I decided to have a Pro do it. Mind you I bought the WH and a new expansion tank... to be replaced. My friend who owns the residence is a Senior who was recently widowed, the guy came, to do the job and the set price was 1248.84. She contacted me and told me the price... I was shocked, I told her I would call them and find out why so much... Phoned their office, owner wasn't in he would call me back. He did, I was told that this was their standard fee... I told him she was a recent widow, senoir citizen and what we had furnished for the job... he gave her a 100.00 discount for being a senoir, and 40.00 off for us having the expansion tank. Now I'm not sure but a couple hours worth of work shouldn't cost you a grand... so price gouging ... Check, taking advantage of an elder lady... Check Never to do work for me or anyone else I know EVER.... Check Thanks for the big discount buddy, hope you can sleep well knowing you rob honest folks.
We the McMillans are from Philly, Pa so we didn’t know any plumbers , however I kept seeing the Locklear Plumbing trucks all around Calhoun. So when I noticed some water pooling in our basement I know we had to get a plumber to come in and check it out. And like I said before I had seen the Locklair plumbers truck all around Calhoun so that they were the ones that I decided to call. Beau and his apprentice did not disappoint my husband and I are very very satisfied. So much so that we are needing some other type of plumbing done and we will definitely be calling Lacklear plumbers to come out and do the job thank you guys!!!👍😁😁😁😁😁😁
I was having problems with my kitchen sink draining and called to schedule an appointment. I was told that they were booked up for the day and couldn’t be here until the next day but if something came open, they would contact me. Later that day I was Called and inform that they could be here in an hour. Dallas and Jacob came on time and assessed the problem as being more than the kitchen drain and proceeded to work on the problem.Despite being accidentally splashed while clearing the pipes, they finished the job and cleaned the area. They worked very professionally and did a great job. I would recommend them for future work.
Absolute PERFECTION with Locklear Plumbing! We had a number of needs of which some were unknown but the plumbing was not working or had been taken apart so we could not test. Eli was there the next day and from the start to the finish, he explained what he planned to do, did it efficiently and carefully, and kept us informed all the way. There were some surprises yet he was unfazed and took care of them all, ever keeping us aware. There were some poor installations from the build and Eli knew exactly what to do to correct the issues. Yes, we are thrilled and will always call Locklear when any plumbing is needed!
Great experience, completely professional throughout. Bo came when promised, scoped the project and priced everything competitively and even fixed a couple of nagging sink drain issues during the first visit. On the more complicated project, Bo and his assistant got everything done on a complex project and even finished several hours earlier than projected. Everything works great, and we've had no problems whatsoever. We will use them again for any future needs, and we highly recommend Bo and Locklear Plumbing to anyone needing plumbing work of any kind.
Beau Brannan replaced the shower head and checked why the washer wasn't filling like it used to. He was actually early and wonderfully professional. Earlier this year, Locklear replaced the toilet with the best toilet by height and "power". Each time we have needed them, they have been on time or even early. Their prices are excellent. Their work is the best. Know exactly who we will call should we need a plumber. We will call the best, Locklear Plumber. Thank you again!
We were notified by the water company of an uptick in water usage as well as the power company (surprisingly) of an uptick of power usage. My husband called Locklear and left a message & they called first thing the next morning. Dallas arrived on time and explained everything he found, how to fix it, and the price immediately. We had a leaking pipe in the crawl space. We’ve used Locklear several times now and every time they’ve been great! Highly recommend them!
They charge a fee to give an estimate, then quoted me over $1k, poor follow up, would not work with me on the price at all. I called another plumbing company down the street who quoted $750 over the phone, they came out - no fee for the estimate - completed the job & cleaned up for a total of $175. My opinion: Locklear is overpriced & took advantage of a single female.
Be sure to get quotes from several plumbers beforehand! I was charged $695.00 for a simple water heater install, easy-to- access located in the garage. The plumber even used compression type fittings at that; not the usual soldering you would expect from a professional. Also gave me a quote afterwards to replace a $40 pressure reducing valve for $250.00. Yeah right!
Business details
Service area
Based in Woodstock. Serves 18 nearby cities within 20 miles:
Locklear Plumbing