FastPlumber near me

The 15 24/7 plumbers serving Ball Ground

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,197 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown Ball GroundHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,197 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Ball Ground →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Benjamin Franklin Plumbing of Alpharetta

Top pick24/7 per Google listing
5.0 (612 Google reviews)5.0 on Yelp (2) 17.8 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 612 reviews with 99 of 100 sampled at 5 stars. Main water line replacements coordinated within 1 day, tank-to-tankless water heater swaps, and tech Gene fitting in after-hours calls from his cell — 25 fast_response mentions across the sample.

Rating mix — of the 15 reviews we analyzed612 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Same-day emergency squeeze-ins — Gene finished his day, then called back from his cell and fixed a leaking kitchen pipe within an hour. (cited in 3 of 100 reviews)
  • Major water line replacement coordinated in 1 day — Ryan confirmed the leak, coordinated the replacement within 1 day, then came back a 3rd day to restore the yard. (cited in 1 of 100 reviews)
  • Tank-to-tankless conversions handled cleanly — Ryan decommissioned a 75-gallon tank and swapped to tankless with everything working well. (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We had a great experience with Benjamin Franklin - Austin was great he and his team provided great service and prices. They were on time, organized and explained what they did in my home! Would definitely recommend.”
Raul A. Alvarez · ★★★★★ · Google · Feb 2026
The most critical take we found
“I have used the services of this company and my honest feedback is PLEASE DO NOT USE them at all. I have been cheated very badly by the plumber who came to do the work. He was keen only on how to increase the scope of the work instead of finding the core …”
Raghuvir Vedantham · ★ · Google · Jan 2026

We read 100 of 612 reviews · newest from Feb 2026

(678) 833-2754
Full report →Website ↗
2

Plumb Medic

Top pick24/7 per Google listing
5.0 (523 Google reviews) 19.3 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

523 Google reviews at 5.0 stars; Cameron and Cole repeatedly named for clear upfront quotes and same-day or next-day installs. One reviewer got an emergency visit within 2 hours; another had Cameron diagnose a slab leak at 8:30pm and repair the next day.

Rating mix — of the 15 reviews we analyzed523 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Cameron and Cole give clear estimates by phone and email before work — 'gave an estimate then emailed me what we had discussed' and final bill matched the quote. (cited in 2 of 94 reviews)
  • Owner Cameron personally responds after hours — showed up at 8:30pm to detect a slab leak behind a water heater and had repairs done the next day. (cited in 2 of 94 reviews)
  • Copper-pipe and tankless water heater workmanship called out specifically — 'quality of the joints and connections of the new copper piping needed was impressive — it was like a work of art.' (cited in 2 of 94 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We encountered the dreaded, dirty rusty water in our sinks and tubs and knew we needed to replace our water heater. I called Plumb Medic and after a brief discussion we were scheduled for a new install 2 days later. They were on time, on budget and the area …”
David Drake · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 94 of 523 reviews · newest from Feb 2026

(470) 450-4911
Full report →Website ↗
3

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
5.0 (436 Google reviews) 9.6 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Roto-Rooter Canton holds 5★ across 436 reviews with BBB accredited A+; all 5 sampled reviews are 5-star with technicians Taylor, Wayne, Jake, and Russell praised by name, though 1 reviewer flagged pricing surprise for a toilet replacement.

Rating mix — of the 5 reviews we analyzed436 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 436 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Named technicians (Taylor, Wayne, Jake, Russell) repeatedly praised for patient explanations and upfront cost transparency before starting work — cited in 4 of 5 sampled reviews (cited in 4 of 5 reviews)
  • Same-day sourcing for a cracked toilet: Jake located a replacement unit and arranged same-day installation to avoid customer delay — cited as going 'extra mile' in 1 of 5 reviews (cited in 1 of 5 reviews)
  • Within-3-hour response: drain issue resolved within 3 hours of morning inquiry, including line snaking, per 1 of 5 sampled reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing not disclosed upfront at booking: 1 of 5 reviewers was surprised by toilet replacement cost and suggests flat-rate pricing or ranges be provided before scheduling (1 of 5 reviews)
What reviewers praise
“The service we received from Roto-Rooter Plumbing was exceptional from start to finish. The receptionist was very professional and set the tone for a seamless experience. Taylor arrived promptly and addressed the issue we had with our faucet handles on the …”
Jimmy Bell · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 436 reviews · newest from Mar 2026 · BBB A+ accredited

(770) 479-1193
Full report →Website ↗
4

Zippy Plumber

Top pick24/7 per Google listing
4.9 (426 Google reviews) 18.9 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Owner Matt is named in nearly every positive review across 426 reviews at 4.9 stars; Sunday morning sewer rescues, 6pm sewage calls, and hydro-jetting same-day are repeatedly cited. One 1-star: emergency caller was told a callback would come in '1 to 2 minutes' and never got one.

Rating mix — of the 15 reviews we analyzed426 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Sunday and after-hours pickup when bigger 'Emergency 24/7' shops didn't answer — one customer said three large plumbers misleadingly advertised 24/7 before Zippy actually showed up. (cited in 3 of 99 reviews)
  • Sewer-line and hydro-jetting work called out specifically — Matt scoped a sewer line twice to be sure and hydro-jet'd a kitchen grease clog same day. (cited in 3 of 99 reviews)
  • Older-home expertise — Matt 'didn't walk in and jump to the most expensive fix' and assessed every option on an older-home emergency. (cited in 2 of 99 reviews)

What reviewers complain about

  • One emergency caller said they were promised a callback in '1 to 2 minutes' and never got one — single complaint, but mirrors the 24/7-advertising gripe other reviewers raised about competitors. (1 of 99 reviews)
What reviewers praise
“Matt was very knowledgeable and professional. He came over to assess my problem and went to get the equipment he needed. He stayed many hours until it was resolved. I am so impressed by his work ethic— especially on a Saturday! Thank you Zippy Plumbing for a …”
Jeannie Barry · ★★★★★ · Google · Mar 2026
The most critical take we found
“Had a plumbing emergency that went unanswered. Called multiple times, was told id be contacted by “matt” and never heard anything back. Im convinced all of these positive reviews are fakes.”
Ian Robinson · ★ · Google · Aug 2025

We read 99 of 426 reviews · newest from Mar 2026

(404) 383-0196
Full report →Website ↗
5

Southern Phoenix Services

Top pick24/7 per Google listing
4.8 (238 Google reviews)3.9 on Yelp (7) 19.5 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

94 of 100 analyzed reviews are 5-star but 5 are 1-star. After-hours water heater work documented. One Yelp reviewer alleges water main fittings 'not installed to code' after multiple revisits.

Rating mix — of the 15 reviews we analyzed238 total on Google
5★10
4★0
3★0
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star review alleges fittings used on water main 'were never supposed to be buried and were not installed to code' — customer considering legal action (1 of 100 reviews)
  • One Yelp reviewer reported the same water main section busting three times in one year after two prior repairs, alleging fittings 'not installed to code' (1 of 100 reviews)

To be fair

  • After-hours emergency work documented — water heater out in winter with young children, tech stayed until 9pm (cited in 1 of 100 reviews)
  • Burst pipe response late at night reported — arrived on time and fixed quickly (cited in 1 of 100 reviews)
  • Owner is a woman with men staff praised for professional execution and clear communication (cited in 1 of 100 reviews)
What reviewers praise
“Southern Phoenix Services was incredibly reliable – they showed up on time, performed my water heater replacement quickly and kept me informed throughout. I will definitely choose them again for any plumbing services. Just so efficient, professional and a …”
Chad Moore · ★★★★★ · Google · Dec 2025
The most critical take we found
“Coleman (the son) came out twice, once in April and again in May, to fix where the water main came into the house. Well it just busted again and I called out a larger company who says the fittings used were never supposed to be buried and were not installed …”
Amy W. · ★ · Yelp · Dec 2018

We read 100 of 238 reviews · newest from Dec 2025

(770) 455-2700
Full report →Website ↗
6

Precision Plumbing and Septic, Inc.

Top pick24/7 per Google listing
4.9 (232 Google reviews) 6.1 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Precision Plumbing & Septic holds 4.9 stars across 232 Google reviews; fast_response in 2 of 5 analyzed, same-day septic and drain work done with excavation on difficult terrain at reasonable cost.

Rating mix — of the 5 reviews we analyzed232 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 232 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day fit-in confirmed twice in 5 analyzed reviews; crew stayed past dark to finish (cited in 2 of 5 reviews)
  • Septic excavation and outlet line replacement on root-damaged terrain completed correctly; price called reasonable for scope in 1 of 5 reviews (cited in 1 of 5 reviews)
  • Communication from start to finish on commercial roof project; crew showed up on time and finished quickly per 1 of 5 reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Precision Plumbing was fantastic! They were able to fit me in the same day as my call. They accessed the problem quickly, began working, and stayed past dark until the work was finished. I highly recommend Jesse and his crew!”
Elizabeth Hicks · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 232 reviews · newest from Feb 2026

(678) 658-3170
Full report →Website ↗
7

Rapid Response Plumbing

Top pick24/7 per Google listing
5.0 (229 Google reviews) 16.7 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Same-day emergency response with exceptional technician quality, but pricing fairness drops notably below other dimensions—worth asking for upfront quotes.

Rating mix — of the 15 reviews we analyzed229 total on Google
5★12
4★0
3★1
2★1
1★1

What reviewers keep saying

  • Exceptional same-day and next-day emergency response: 8 reviewers explicitly mention same-day or next-day service for urgent issues including Thanksgiving morning water heater failure, burst pipes, and leaks (cited in 8 of 104 reviews)
  • Consistently named technicians earning repeat customer loyalty: Mitchell C., Rylan, Jason, Luke, and Daniel repeatedly praised by name with requests to ask for them specifically (5+ mentions each) (cited in 8 of 104 reviews)
  • Clear communication and patient explanation standard practice: 7 reviewers highlight technicians explaining work in plain terms, educating homeowners on options, and answering all questions thoroughly (cited in 7 of 104 reviews)

What reviewers complain about

  • Pricing fairness dimension (77/100) significantly lags other performance areas (91-95 range), suggesting price sensitivity or budget concerns in roughly 20-25% of customer base despite 'no surprises' messaging (2 of 104 reviews)
What reviewers praise
“I want to sing my highest praises to Mitchell, Ben and Bailey! We had a pretty emergent ( emergent to me with 2 toddlers in the house) plumbing issue. Mitchell came out the morning after contacting Rapid Response, he listened to all my concerns, checked out …”
Aubree Thomas · ★★★★★ · Google · Jan 2026
The most critical take we found
“Should have done a bit more research rather than going with a 5 star rating. $400+ to clear a clogged drain, and he wasn't here more than an hour. Then I google for the cost to clear a drain and find that there are several plumbers advertising that they will …”
Dave Derry · ★★ · Google · Nov 2025

We read 104 of 229 reviews · newest from Jan 2026 · BBB A accredited

(770) 589-0977
Full report →Website ↗
8

ABREEZE Plumbing & Drain, LLC

Top pick24/7 per Google listing
5.0 (180 Google reviews) 20.0 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Perfect 5.0 rating across 180 reviews; 99 of 100 analyzed are 5-star; sewer line replacement, leak detection with camera equipment, and after-hours emergency service all cited across multiple reviews with zero unresolved complaints.

Rating mix — of the 15 reviews we analyzed180 total on Google
5★14
4★0
3★0
2★1
1★0

What reviewers keep saying

  • Camera-based diagnostic equipment cited in 3+ reviews for sewer and leak detection — resolves problems that stumped prior plumbers (3 failed toilets over 2 years fixed on first ABREEZE visit). (cited in 3 of 100 reviews)
  • After-hours emergency availability confirmed in 5 of 100 reviewed samples (themeCounts.weekend_or_emergency=5): emergency jobs handled even after hours with quick response. (cited in 2 of 100 reviews)
  • Workmanship depth praised in 16 of 100 reviews (themeCounts.workmanship=16): full sewer line replacement completed in a single day; workers stayed past 9pm to finish a yard excavation. (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I highly recommend ABREEZE for anyone looking for a dependable and honest plumber. David and his team are top notch!”
Brian Taylor · ★★★★★ · Google · Jan 2026
The most critical take we found
“Cleared blocked toilet Then used a camera? needed And charged $ 650 for clearing and another $ 200 for the camera A lot compared to other plumbers in the area”
Steven Anton · ★★ · Google · Oct 2022

We read 100 of 180 reviews · newest from Jan 2026

(678) 727-8590
Full report →
9

Fast Drains Plumbing

Top pick24/7 per Google listing
5.0 (154 Google reviews) 11.1 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Perfect 5.0★ across 154 reviews; only 5 analyzed but all 5-stars with fast_response in 4 of 5, same-day emergency coverage confirmed on New Year's Day with fair holiday pricing.

Rating mix — of the 5 reviews we analyzed154 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 154 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day response across 4 of 5 analyzed reviews; confirmed arrival within one hour on New Year's Day emergency at fair holiday pricing. (cited in 3 of 5 reviews)
  • Owner Adam personally coordinated restoration crew and plumbing repair together on a water leak call, demonstrating multi-trade problem-solving. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I'm Extremely Impressed With The Job, Fast Drains Done. Which They Were Professional In Covering The Repair From A to Z. Where I Was Under The Impression That The Copper Pipe That Had To Be Replaced . Along With The Other Elbow Pipes. And Installing The …”
MICHAEL MCGEE · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 154 reviews · newest from Mar 2026

(470) 680-7863
Full report →Website ↗
10

Saving Grace Plumbing Services

Top pick24/7 per Google listing
4.9 (86 Google reviews) 9.1 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 86 reviews; 5 sampled are all 5-star with 4 citing same-day service on water heater installs — technician Timothy praised for thorough testing, fair pricing, and beating big-name quotes.

Rating mix — of the 5 reviews we analyzed86 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 86 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day water heater installation cited in 3 of 5 reviews; technician arrives promptly, tests thoroughly, and explains how to operate the new system before leaving (cited in 3 of 5 reviews)
  • Completed a leak + high-pressure valve fix in under an hour at a fraction of the price quoted by a large competitor (cited in 1 of 5 reviews)
  • Workmanship praised as thorough — triple-checked for leaks, installed neatly, respected home throughout (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We had Timothy put in a filtration system for our house and couldn’t be happier. They showed up on time, everything was reasonably priced and looked great. You can tell they take pride in their work, Highly recommended if you’re looking for a great plumber …”
David Marsh · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 86 reviews · newest from Mar 2026

(404) 781-7527
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
11

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,595 Google reviews) 19.1 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Large franchise with 1,595 reviews at 4.8 stars; Jeremiah responded to a 9:30pm runaway faucet and a burst-pipe call. But one 3-star reviewer paid over $500 for a valve and stopper swap that took under 40 minutes, and another said the tech showed up with dirty shoe guards and tried to overcharge.

Rating mix — of the 15 reviews we analyzed1,595 total on Google
5★13
4★2
3★0
2★0
1★0

Why we're cautious

  • Quoted price flexed downward when customer pushed back — pattern of opening high then negotiating is a transparency concern for emergency callers without time to shop. (2 of 88 reviews)
  • Pricing pushback: a 3-star reviewer paid over $500 for a valve and stopper change that took less than 40 minutes and won't call them back. (1 of 88 reviews)
  • One tech showed up with dirty shoe guards, left toilet water in the carpet, and 'seemed like he was going to overcharge me at first' before dropping the price when pushed back. (1 of 88 reviews)

To be fair

  • Late-night and same-day dispatch — Jeremiah arrived at 9:30pm for a faucet that wouldn't shut off, and another tech burst-pipe call was diagnosed and solved on arrival. (cited in 2 of 88 reviews)
  • Same-day service on smaller jobs — multiple reviewers say work was completed the same day they called. (cited in 2 of 88 reviews)
What reviewers praise
“We had a great experience with Roto-Rooter Plumbing in Alpharetta. Jeremy Brodie was courteous, professional, and took great care in replacing our old kitchen faucet with a new modern one. He also installed a new garbage disposal and glass rinser, and …”
Enrique Vela · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 88 of 1,595 reviews · newest from Mar 2026

(770) 475-4240
Full report →Website ↗
12

Good Ol'Boys Plumbing

Caveats apply24/7 per Google listing
4.9 (240 Google reviews)4.0 on Yelp (21) 18.3 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Responds to emergencies within 30 minutes and stands behind work with honest pricing, but one past customer reports material failure two years later with no callback.

Rating mix — of the 15 reviews we analyzed240 total on Google
5★10
4★0
3★0
2★3
1★2

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One customer reports underground pipe failed again 2-3 years after $800 repair, claims material selection error, and received no callback after complaint (1 of 101 reviews)
  • No documented weakness found in analyzed reviews. Not enough data to identify consistent service failures—only 1 negative review in sample of 75.

To be fair

  • Emergency responsiveness: Multiple reviewers report same-day or sub-1-hour arrival for urgent calls, including after-hours water service breaks and basement leaks (cited in 4 of 101 reviews)
  • Honest pricing and willingness to save customers money: Multiple reviews mention owners declining unnecessary upsells or proposing cheaper alternatives than competitors (e.g., $950 vs. $1,700 quote; free repair for returning customer) (cited in 2 of 101 reviews)
  • Workmanship attention to detail: Reviewers praise quality over speed, with examples of reworking old piping for clean layouts and careful cement-slab management to avoid cosmetic damage (cited in 2 of 101 reviews)
What reviewers praise
“Good People. Harry Homeowner (aka ME) doesn’t know what he’s doing but these guys sure do. Cut it to me straight. Probably could have pretended there is more wrong than there was but voluntarily told me things were stable and performing to expectation. Very …”
Puja McGriddle · ★★★★★ · Google · Mar 2026
The most critical take we found
“Had some work done in my front yard 2-3 years ago cause the water pipe was leaking near the sidewalk. Now it's leaking again and I paid $800 to get it fixed, come to find out the plumber told me that a lot of the parts weren't even supposed to be used for …”
Julian W. · ★ · Yelp · Dec 2020

We read 101 of 240 reviews · newest from Mar 2026

(678) 954-7611
Full report →Website ↗
13

Stanley & Sons Plumbing Company

Caveats apply24/7 per Google listing
4.9 (149 Google reviews)3.7 on Yelp (23) 18.5 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 149 reviews; fast_response=50, expensive=7 in 100 analyzed — Marvin responded same day on weekend even when 3 other companies didn't; water heater=38 is top service.

Rating mix — of the 15 reviews we analyzed149 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Yelp 1-star (2021): 'free assessment' charged $185 without fixing or finding source; owner promised callback same day then went silent — customer left without working showers (1 of 100 reviews)
  • Yelp 1-star (2021): alleged business practices concerns tied to ownership change — old reviews may reflect prior owner Arthur Donahue, newer experience under son Brandon described as poor (1 of 100 reviews)
  • expensive=7 across 100 analyzed reviews — pattern of pricing perceived as above average; 7% of analyzed reviews mention cost concerns (1 of 100 reviews)

To be fair

  • fast_response=50 across 100 analyzed reviews; Marvin was the only company of 4 to respond same-day on a weekend with quoted estimate (cited in 2 of 100 reviews)
  • water-heater=38 service mentions — highest volume service; tankless installations, holiday weekend same-day scheduling documented (cited in 3 of 100 reviews)
  • weekend_or_emergency=13 across 100 reviews — no after-hours fee documented; Roger arrived within the hour beating competitor who charged emergency fees (cited in 2 of 100 reviews)
What reviewers praise
“I needed my kitchen faucet replaced at my home in Woodstock, so I called around to a few local plumbing companies. Some places quoted me much higher prices and couldn’t even fit me in for over a week. One company even tried to charge extra for after-hours …”
Haley Avila · ★★★★★ · Google · Feb 2026
The most critical take we found
“The absolute worse contractor experience ever! Very questionable business practices in my opinion.I had the same experience but with a side of beyond rude from the mouthy owner (son Brandon Donahue of the old now retired owner Arthur Donahue) as the bad …”
Ali H. · ★ · Yelp · Dec 2021

We read 100 of 149 reviews · newest from Feb 2026

(470) 660-5222
Full report →
14

Plumbing Central

Caveats apply24/7 per Google listing
4.7 (86 Google reviews)2.7 on Yelp (18) 16.6 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Owner Terry Davies handles emergencies same-day at fair prices (17 fair_pricing mentions across 100 reviews), but 17 of 100 reviews are 1-star citing buried-shark-bite fittings failing after 3 years, no-shows, and refusal to return calls after payment.

Rating mix — of the 15 reviews we analyzed86 total on Google
5★10
4★0
3★0
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Used shark-bite/teeth fittings on an underground water line that failed after 3 years; reviewer says those connectors are rated for indoor use only. (1 of 100 reviews)
  • Reviewer who gave a 'great very lucrative referral' says Terry didn't acknowledge it and had to be begged to come back after payment. (1 of 100 reviews)
  • Yelp reviewer reports failed appointments with no show and no call, then a four-week delay before any communication. (1 of 100 reviews)

To be fair

  • Terry personally answers the phone and often arrives same-day — one reviewer says he returned a call within a minute and showed up in 10 minutes for a toilet repair. (cited in 3 of 100 reviews)
  • Reasonable pricing on tight-spot repairs — one customer says other quotes required a separate HVAC company to disconnect air ducts; Terry did it all himself for less. (cited in 2 of 100 reviews)
  • Works weekends and emergencies — Saturday-morning service called out as prompt and reasonable. (cited in 2 of 100 reviews)
What reviewers praise
“We’ve now used Terry’s services 3 times and are so grateful to have found a plumber who is honest and fair! He’s come out quickly, and been thorough and able to solve each issue that we have had. We greatly appreciate you Mr. Terry and will (and have) …”
Heather · ★★★★★ · Google · Feb 2026
The most critical take we found
“Update on 12/08/2023: I have changed to one star and the reason is today our water line busted. It happened before back in July, and the new plumber told us it was because they used so called shark teeth connector under the ground. That part should be only …”
Katsura E · ★ · Google · Dec 2023

We read 100 of 86 reviews · newest from Feb 2026

(770) 205-6900
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

RooterPLUS!

We'd call someone else first24/7 per Google listing
4.7 (8,257 Google reviews)1.6 on Yelp (100) 16.3 mi from downtown Ball Ground

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and good workmanship when things go right, but bait-and-switch pricing on septic pumping is rampant—expect $500+ instead of advertised $150.

Rating mix — of the 15 reviews we analyzed8,257 total on Google
5★3
4★0
3★0
2★1
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Predatory upselling pattern targeting vulnerable customers: 1 detailed review documents same technician charging $2,600 to elderly female neighbor for services (drain field pump, filter replacement, oxidizer treatment) that were never offered to comparable customer or deemed necessary (1 of 191 reviews)
  • Retroactive billing without consent: 1 review reports charge being altered post-signature from $850 to $1,400 on credit card without authorization (1 of 191 reviews)
  • Catastrophic installation failure with refusal to remediate: 1 review details water main line installed by RooterPlus bursting at 1:30 AM, flooding home with 3–4 inches of water and causing $10K+ in unreimbursed damage; company deferred to insurance and owner/management refused to respond or help (1 of 191 reviews)

To be fair

  • Strong emergency responsiveness: multiple reviewers praise rapid dispatch for urgent issues, including same-day and evening/weekend availability without extra fees (cited in 4 of 191 reviews)
  • Individual technicians frequently commended for professionalism, thoroughness, and care: 5 reviews specifically praise named techs (Robert, Steven, Lauren/RooterPlus team, Barry/Jose, Joaquin) for going above expectations (cited in 5 of 191 reviews)
  • Capable of large-scale emergency infrastructure work: one review documents successful same-night coordination for major water main burst affecting 200+ homeowners (cited in 1 of 191 reviews)
What reviewers praise
“We found ourselves in need of a new drain field for our home septic system. From my first telephone call to RooterPlus, I felt comfortable with each person I dealt with in the process. Every question I had was answered to my satisfaction. From their office …”
Pat Barrett · ★★★★★ · Google · Feb 2026
The most critical take we found
“Would like to forewarn anyone thinking about using this company, review is accurate and I am a previous customer. I live at Cedar Chase Townhomes in Atlanta GA, 30324. In 2021 our HOA hired Rooter Plus to re plumb water main lines and unit feed lines in our …”
Pino C. · ★ · Yelp · Dec 2022

We read 191 of 8,257 reviews · newest from Feb 2026

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How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Ball Ground we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,197 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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