Georgia 5 Star Plumbing Inc
Plumber · Woodstock, GA
Our verdict
95 of 98 analyzed reviews are 5-star; fast_response=23, fair_pricing=11, and workmanship=19 across 98 reviews; water heater installs (23 mentions) and same-day dispatch are the clearest strengths.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 98 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Water heater diagnosis and same-day replacement documented in multiple reviews including AO Smith warranty work; 23 water heater mentions with strongly positive sentiment.
1 cited review
“Mr Ziv came out promptly, diagnosed the problem (a failed gas control valve) and performed the repair on the same day, all for a very reasonable price. He was very thorough in explaining the problem and instructing us on maintenance procedures, including annual flushing.”
Cited in 3 of the 98 reviews we analyzed — 2 cited reviews not excerpted here.
fast_response theme cited 23 times; arrived within an hour on a Sunday morning leak and Christmas Eve burst pipe after every other company refused.
2 cited reviews
“We woke up on a Sunday morning to a leak in our ceiling and within an hour Giv arrived and walked us through everything. He found the problem and repaired it right on the spot. It was a messy job Sheetrock removal etc he was extremely neat and nothing to cleanup!”
“Christmas Eve 2022, house full of guests. Go downstairs to my finished basement to get extra chairs, water gushing down wall couple of inches deep on floor. Burst pipe due to recent extreme cold. Every company either doesn't answer or tells me it will take several days to get someone out. Every company except one….Georgia Five Star Plumbi”
Cited in 3 of the 98 reviews we analyzed — 1 cited review not excerpted here.
fair_pricing=11 with no hidden fees confirmed in at least 2 reviews; owner explains problem and pricing before starting work.
2 cited reviews
“No hidden fees or surprises - we knew exactly what to expect. HIGHLY recommend for any plumbing issue you might have regardless of size!”
“Mr Ziv came out promptly, diagnosed the problem (a failed gas control valve) and performed the repair on the same day, all for a very reasonable price. He was very thorough in explaining the problem and instructing us on maintenance procedures, including annual flushing.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
1 reviewer cites a surprise fee issue; surprise_fees theme appears once across 98 reviews, limiting confidence but worth noting.
“No hidden fees or surprises - we knew exactly what to expect. HIGHLY recommend for any plumbing issue you might have regardless of size!”
Keep it in proportion: these concerns are cited in 1 of the 98 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Review for Georgia 5 Star Plumbing: I had a terrible experience with Georgia 5 Star Plumbing. They came to my house, took my money, and didn’t fix anything. To make matters worse, they closed my warranty ticket without telling me and never bothered to call back for a follow-up on the job. This company showed a complete lack of professionalism and responsibility. I strongly advise against using their services! I …”
“Horrible customer service we had a major water leak and our home shield dispatched this company to repair the problem. we never received a call from them and when i called them the next day they told me they could not come out for 3 days. when i complained the woman cancelled our dispatch and said we cancelled, they did not want to do the job. very lazy attitude i highly do NOT recommend this company.”
“This company canceled on me 15 minutes before my appointment time. I gave them another chance and he didn’t show up for the second appointment! No call, nothing. I lost time and money waiting around for him to show. Horrible experience Edit in response: As your third sentence states, he canceled the first time 15 min prior. Thank you for reiterating. From one business owner to another, if I set an appointment …”
Positive
“I have a 3 year old AO Smith water heater whose pilot had failed to operate. I visited the AO Smith website to obtain a list of their certified plumbers in the Woodstock GA area. Georgia 5 Star was the first call I made. I spoke directly with Mr Ziv, the owner who appeared to be well informed on AO Smith water heaters. Mr Ziv came out promptly, diagnosed the problem (a failed gas control valve) and performed the …”
“He has now been sent out to my property twice by my home warranty company for the Garbage disposal and now a hot water heater installation. They communicate well, are super professional, and I will be using them for any plumbing needs I have going forward.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Georgia 5 Star Plumbing Inc?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Georgia 5 Star Plumbing Inc?
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Find plumbers near you
Georgia 5 Star Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Acworth · Cartersville · Clarkdale · Ball Ground