Good Ol'Boys Plumbing
Plumber · Alpharetta, GA · Open 24 hours per Google listing
Our verdict
Responds to emergencies within 30 minutes and stands behind work with honest pricing, but one past customer reports material failure two years later with no callback.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 101 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Emergency responsiveness: Multiple reviewers report same-day or sub-1-hour arrival for urgent calls, including after-hours water service breaks and basement leaks
Cited in 4 of the 101 reviews we analyzed.
Honest pricing and willingness to save customers money: Multiple reviews mention owners declining unnecessary upsells or proposing cheaper alternatives than competitors (e.g., $950 vs. $1,700 quote; free repair for returning customer)
Cited in 2 of the 101 reviews we analyzed.
Workmanship attention to detail: Reviewers praise quality over speed, with examples of reworking old piping for clean layouts and careful cement-slab management to avoid cosmetic damage
Cited in 2 of the 101 reviews we analyzed.
Repeat customer loyalty: At least 3 reviewers explicitly state they've hired Good Ol'Boys multiple times or would call them again
2 cited reviews
“Reliable, trust worthy and know what they are doing.”
“Always do great work at competitive prices.”
Cited in 3 of the 101 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One customer reports underground pipe failed again 2-3 years after $800 repair, claims material selection error, and received no callback after complaint
Cited in 1 of the 101 reviews we analyzed.
No documented weakness found in analyzed reviews. Not enough data to identify consistent service failures—only 1 negative review in sample of 75.
Keep it in proportion: these concerns are cited in 1 of the 101 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Had some work done in my front yard 2-3 years ago cause the water pipe was leaking near the sidewalk. Now it's leaking again and I paid $800 to get it fixed, come to find out the plumber told me that a lot of the parts weren't even supposed to be used for something underground, and that's why it happened again so soon. Called the company and no call back. Would love some communication on this.Thanks”
“I called them because of the good reviews. I guess they helped attract a lot of business. I've called and left voicemails twice over the past week and never received a call back. At least call back and say you're over booked and take on any more work. Wasted my time. Don't waste yours.”
“For sure Lost a customer today and many more. I have used Good ole boys previously and was happy with them. This time however they showed up (on time i will give them) but then said they were leaving when only half the contracted work was complete. Then they said the dishwasher work was not on their work order which i then offered proof on the request. then i got a call from Chris the owner. who did not apologize …”
Positive
“Good People. Harry Homeowner (aka ME) doesn’t know what he’s doing but these guys sure do. Cut it to me straight. Probably could have pretended there is more wrong than there was but voluntarily told me things were stable and performing to expectation. Very much appreciated, exactly the type of help by gladly pay my money too. Don’t hope to have another plumbing problem, but will definitely reuse them if I do.”
“If you are looking for a plumber, then look no further these guys are great, friendly, professional, on time, great communication and reasonably priced. You don’t find that often in contractors. I would highly recommend. They replaced our hot water heater. Even educated us on different sizes and restrictions due to how our HVAC was situated next to our tank. I got a new 50 gallon short Rheem installed and very …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Good Ol'Boys Plumbing?
Best for
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Good Ol'Boys Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Good Ol'Boys Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Cumming · Norcross · Lawrenceville · Ball Ground